Chapter 6: Sharp Girl's Bill
Looking at the mountain of bills in front of him, Feng Yun instantly entered the mode of doubting his life.
"Dude, that's what you're talking about a night's work?"
Huo Qiuming looked at Feng Yun with a smile on his face and said, "Don't be surprised, this is just a daily operation!"
Feng Yun: "......"
"Okay brother, then let's start!" Feng Yun said resignedly!
However, Huo Qiuming didn't move, but said to Feng Yun: "You do it yourself first, I still have my own things to do! I haven't taught you how to audit the bill, now it's time to practice, you review it yourself, and then I will look at it again and check it for you!"
After Feng Yun listened to Huo Qiuming's words, he directly rolled his eyes, what this guy said soundly, it was obvious that he was preparing to be lazy!
Didn't you see that this guy has now hid behind the thick bill, lying directly on the table and preparing to squint?
(oẅo)
After greeting Huo Qiuming in his heart helplessly, Feng Yun had no choice but to accept his fate, if nothing else, he had to do it in order to complete the task!
Facing the bill in front of him, Feng Yun put on a posture of being ready to fight for his life, and recalled various policies about the hotel in his mind!
In fact, the basis for night audit of bills is: seven points rely on regulations, and three points rely on experience.
In fact, it is very simple, the hotel cashier is based on the various collection systems that the hotel has set, as well as various preferential policies to settle the bill!
For example, the stored-value card customers of the hotel, because of the different levels of the stored-value card, enjoy different discounts when spending in the hotel!
For example, bathing, 100,000-level stored-value card customers are free of charge, free of minimum consumption, but 10,000-level stored-value card customers become free of charge, with a minimum consumption of 29 yuan!
The difference is still very big, and the cashier needs to manually discount it according to the level of the stored value card at the checkout at the time of checkout!
Once there is a mistake in the discount due to negligence, the result is either the guest suffers a loss or the hotel suffers a loss!
Even the most experienced cashier will inevitably make mistakes, as the saying goes: people are floating in the rivers and lakes, how can they not be knifed!
Therefore, no matter what aspect is to avoid losses, it is necessary to find out all the bills that may be wrong at night, and find the relevant responsible person for processing or compensation!
Another situation is that, as Huo Qiuming said before, some old fritter cashiers will take advantage of the fact that the hotel has just opened, and some systems and supervision are not perfect enough to deliberately do tricks!
Because these people are veterans, they will try their best to avoid touching the hotel system when they are black, so this kind of person is very difficult to catch, and the step-by-step night review is basically impossible to find!
In this case, you can only rely on the experience of night review, how to find the problem in the bill that seems to be no problem, all you need is a pair of fire eyes!
However, Feng Yun doesn't need any foundation, after all, after having the primary skill of bill review, he can already be said to be a beginner, although it is impossible to have the legendary fire eye now, but it is not particularly difficult to review these bills in front of him!
The only thing you need to do is to memorize the system of the Lotus Mist Hotel!
It didn't take long, and Feng Yun felt that he could already start working!
First of all, he is ready to practice with the bill of the lobby bar, after all, among all the bills of the business department of the hotel, the lobby bar belongs to the simplest kind!
In fact, the hotel lobby bar does not have too many business items, simply put, tea, coffee, wine, dried fruits, etc., and the turnover is not large, and the bill is not much, just suitable for practice!
The most critical point is that the cashier in the lobby bar impressed Feng Yun the most!
You must know that the cashiers of the hotel sales department are managed by the audit department of the finance department, that is to say, all the cashiers are Huo Qiuming's old sisters......
The audit department has a separate communication group, once everyone was in the group, Feng Yun sent a photo of himself who thought he was very handsome at work, but the cashier in the lobby directly replied to Feng Yun in seconds:
"Your inadvertent giggle is likely to become my meme!"
At that time, Feng Yun's whole person was not good, this old girl's language was too sharp, and the group was even more laughing like a warbler and a swallow dance.
This incident directly caused Feng Yun to not look in the mirror for a week......
Whether a person is impressed or not is often decided by such a simple thing.
Feng Yun looked at the bill in the lobby bar and muttered, "A little girl with such a sharp language, I hope she also has a sharp mind!"
Soon, one bill after another was quickly "reviewed" in his hands, except for the rustiness at the beginning, gradually Feng Yun began to become proficient.
Soon, more than 40 bills were reviewed under Feng Yun's sharp operation!
It's just that to Feng Yun's surprise, this little girl with sharp language really has sharp techniques, and all bills don't have a decimal point error, this result makes Feng Yun quite admired!
As a member of the audit department, he also participated in the training of cashiers at the beginning, and he also understood the process of cashiers, so he could realize that the work of cashiers is not as simple as he imagined!
Especially when the Lianwu Hotel has just opened, and most of the cashiers are novices, Feng Yun can't do it at such a level of zero mistakes!
Thinking of this, Feng Yun still sighed, and sighed secretly in his heart: "The hotel industry is really a hidden dragon and a crouching tiger, and the little girl now can no longer be said to be a vase of the old society, it should be said to be a super vase with sharp operation techniques in the new era......"
But just when Feng Yun was still sighing, his eyelids suddenly jumped, and there was a strange feeling in his heart, as if something had been ignored by him.
Feng Yun glanced down at the bill in front of him, and had some doubts in his heart, could it be that this bill with a full score was misjudged by him?
Thinking of this, Feng Yun decisively chose to pick up the bill that he had judged to be a full score again, and after taking a deep breath, he began to scan it in front of him again.
Soon, Feng Yun's eyes changed from envious of Xueba before to a little stunned......
"The king called me to patrol the mountain......" When the time was fixed at five o'clock in the morning, a passionate singing voice appeared in the empty office, which almost frightened Feng Yun and flew up directly......
I saw Huo Qiuming with a cute face, with a chicken's nest-like hairstyle standing on his head, 'climbing' out of the document mountain, looking at Feng Yun's expression on the opposite side that had not yet calmed down, and said:
"It's okay, it's okay, my phone is ringing, I'm afraid I'm oversleeping. ”
"By the way, how is your bill review?" Huo Qiuming seemed to sober up.
Feng Yun looked at Huo Qiuming, another greeting in his heart, and then said with a smile: "Brother Huo, your alarm clock is really ingenious, should I cooperate with you next time to shout: Brother Monkey, there are monsters ahead!"
Huo Qiuming glanced at Feng Yun and said, "Okay, Bajie, just listen to you!"
Feng Yun: "......"
Feng Yun stretched out his hands, took out a stack of bills, there were more than thirty of them, and said to Huo Qiuming: "Brother Huo, these are the problem bills I found!"
Huo Qiuming looked down, and his face suddenly changed, is there so much?
These cashiers are all trained by him, if Feng Yun, a rookie, comes out with so many problems, he can't stand this grievance......
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