Chapter 108: Stop looking down on people
"Show me the bill. Just because I'm paying now doesn't mean I'm going to approve of your charges. Again, if I really spend so much money, I should give a lot of money. If you want to kill the black, I will never be the wrongdoer. ”
If it weren't for Sophie's parents, they thought they were arrogant enough to pay for the meal.
Li Quan must figure out the list of each charge and make sure that it is correct, and then he will pay the bill.
"Hu Xiaoyue, what the hell is going on?" The owner of the Drunken Qingfeng Restaurant was the best of the best, and he also noticed that Mr. Ma had a close relationship with Li Quan.
From Li Quan's words, he seemed to hear something unusual.
It's not as simple as the waiter says on the surface.
"I'll tell you!" Sophie broke free from her mother's hand and walked over to Li Quan.
"You kid......" Sophie's mother stomped her foot in frustration.
But there were so many people at the scene, and she didn't do well.
"Just now we came to settle the bill after eating, and the waiter said that our table cost more than 4,000 yuan. Before my boyfriend came to your store, I heard from a colleague that a table of meals costs a thousand yuan. It's several times different from what my boyfriend heard about. Then my boyfriend asked to see the list. As a result, you cashier was not happy and sneered at my boyfriend, saying that only people with a little wealth can afford to eat in your store. ”
After it was over, she also came to a wicked person to sue first, directly accusing us of eating overlord meals. ”
Sophie must be on Li Quan's side.
Just now, she was alone, and she was afraid that Li Quan would be beaten and suffer, so she thought about paying first and leaving, and then coming back to seek justice.
Now that her parents are here, she has the confidence.
"Hu Xiaoyue, is that the case?" the restaurant owner's tone became stern.
"The owner...... I'm sorry, I was wrong......" The cashier no longer dared to quibble at this time, and finally bowed his head and admitted his mistake.
"I can't stress enough that in the food and beverage industry we are in, the customer is God. Be sure to give customers the best service and make them feel at home. What happens when the customer asks to see the list of charges when they pay? It's good that you don't patiently explain to customers, and you actually sneer at customers. ”
"Don't you understand the truth that you are a guest when you enter the door?"
"Who told you that our restaurant must have a net worth to be able to afford it? When I started this restaurant, do you know how it started? I started by selling wontons and fried noodles. Relying on the support of the guests for two or three yuan, I finally bought this restaurant. ”
The restaurant owner was furious.
"From tomorrow, you don't have to come to work anymore. After handing over the work, then go to the finance to collect your salary and leave. ”
The restaurant owner deals with this kind of thing with iron and blood, and does not leave a trace of mercy.
Directly fired the waiter.
"Boss, I was wrong, I know I was wrong, please forgive me once, give me another chance......" The cashier begged for mercy with a pale face.
The sense of superiority that ridiculed Li Quan just now has long been gone.
"I can forgive you for miscalculations and counterfeit bills. Only if there is a problem with the service attitude, I will never forgive. ”
After saying that, the restaurant owner didn't pay any attention to the cashier, but turned around and walked towards Li Quan.
His expression was serious.
Li Quan didn't know what this restaurant owner wanted to do?
"Distinguished guest, I apologize to you on behalf of all the staff of the entire restaurant!
After speaking, the restaurant owner bowed to Li Quanshen.
This time it was Li Quan's turn to be dumbfounded.
This boss doesn't play his cards according to common sense. Apologize, apologize, such a big boss, in front of all the employees and many guests, said to bend down.
Such a sincere apology made Li Quan a little embarrassed.
"You're serious!
Li Quan held it up with his hands.
"Forget it, I'm not going to pursue this matter anymore. Show me the details of the charges. ”
The owners of other restaurants have already bowed and apologized in person, and Li Quan's anger has long since subsided.
Immediately, an employee of the restaurant took the printed bill and showed it to Li Quan. The charges are listed above.
"Rub, it turns out that the two bottles of liquor that Tang Han drank are so expensive!"
Li Quan had a pain in his flesh, this is all money. Two bottles of high-grade liquor cost nearly 3,000 yuan.
In the past, I only knew that famous wines such as Moutai and Wang Liangye were frighteningly expensive, and only big bosses and corrupt officials could afford to drink them. Now I know that it turns out that Jian Nanchun is not cheap.
"Boss, I'm sorry, I didn't know that my colleague's last two bottles of liquor would be so expensive. Now there is nothing wrong with it, it seems that it was a misunderstanding. ”
Li Quan was also reasonable, and after checking the list, he expressed his acceptance of the price.
In fact, it's all to blame on the cashier, as long as the attitude is better, there will be no subsequent series of conflicts.
"Haha, no problem. If something really goes wrong with our charges, I won't be able to feel at ease even if I apologize to you. The restaurant owner laughed, his face completely loosened.
Charging indiscriminately is a taboo for any restaurant or hotel that really wants to become bigger and stronger.
Killing a customer can only be killed once.
People have been fooled, and they will definitely not come next time.
And will also publicize to their relatives and friends that so-and-so hotel kills customers. When the time comes, one will pass ten, ten will pass hundred, and the hotel will not be far from closing.
"Distinguished guests, this time the fault is all in our drunken breeze hotel. In order to apologize, we will give you a full free bill for this purchase. "The owner was very stylish and very bold.
A single of more than 4,000 yuan is exempt if it is said to be exempt.
"You don't have to pay for free, you open a store to do business, and the store rent, staff salaries, drinks, food costs, etc., all need money. Besides, I don't have the habit of eating for nothing. ”
Li Quan is also a principled person with a bottom line.
Four thousand yuan is also a lot of money for him at present.
He refused without blinking an eyelid.
Who knew that the restaurant owner wanted to give him a free order, and said that if he didn't accept the list, he wouldn't accept the apology.
"Doctor Li, a few thousand yuan is just a drop in the bucket for Boss Huang, who is making money every day. Don't excuse yourself. If you come to take care of his business a few more times in the future, won't he earn it back?"
Mr. Ma's ears were sore when he heard it, so he had to persuade him.
Li Quan reluctantly accepted the restaurant's free order.
In the future, if he has needs, he will definitely give priority to taking care of this hotel.
The matter has come to this point, and it can be regarded as a satisfactory solution.
Li Quan looked at Doctor He, who was squeezed into the corner, and the other party's gaze was a little evasive.
"Doctor He, didn't you blind your titanium dog eyes just now, did you? "If you want to talk about today's culprit, it's this bastard.
From the beginning to the present, Dr. He has laughed at Li Quanqiang a lot.
All kinds of cool words, how ugly and ugly they are.