Chapter 358 Accident in the project, ask for compensation
"Okay. Wang Hao said with a smile: "But I eat a lot." ”
"I brought a lot of them today. Liu Chenting opened the lunch box, there were three exquisite dishes, which were very good, it looked like it was appetizing, and the presentation was also very good.
He had long known that Liu Chenting was a very careful girl and worked seriously, but he didn't expect that even the cooking would be so exquisite.
Placing the food on the coffee table, Liu Chenting took out some rice, and handed the rest to Wang Hao.
"Can you eat so little?" Wang Hao said: "Give you some more, I can't eat so much." ”
"Mr. Wang, no need, these are enough. I lost weight. Liu Chenting said with a smile. Wang Hao was not polite anymore, picked up the rice chop and took two bites, took a bite of the dish, his eyes lit up, he gave a thumbs up, and said appreciatively: "Yes, this taste is comparable to that of a chef." ”
"Every day after work, I don't have anything to do, just study how to cook at home. Liu Chenting said that she is also very satisfied with her cooking skills.
"Aren't there any other activities after work?" Wang Hao asked, it stands to reason that people of this age should have all kinds of activities after work.
Liu Chenting took a small bite of food: "No, I don't have any friends here." ”
"What about your boyfriend? Isn't he there?" As soon as the words came out, Wang Hao regretted it, as if he, the general manager, was interested in his assistant.
He hurriedly changed his words: "I'll ask casually." Liu Chenting smiled;
"Actually, I don't have a boyfriend, so I said that at the time, I was afraid that Miss Yang would misunderstand something. "Shortly after going to work in the afternoon, the two of them walked into the company and had a big fight.
After careful questioning, Wang Hao learned that it was the customer who had finished the renovation, and the ceiling and walls were cracked.
To prevent it, it will have a bad impact on the company, and it will reach the ears of the rest of the customers, Wang Hao hurriedly invited the two people into the office, and took the initiative to pour water on the two people: "Hello, I am the general manager of this company, what can I tell me." ”
"You're the general manager of the company?" the male customer said, "Well, in that case, I'm not going to beat around the bush." He took out his mobile phone and found a few photos: "Look, this is the work of your company? What kind of thing is this, I have just lived in it for a month, the walls, and the roof of the shed are cracked, and the kitchen tiles are pasted, and the planting is stunned, although I have never done this work, but I think even if I go to paste it, it will be better than this, what kind of thing is this? What kind of company are yours?" Looking at the photos on his phone, Wang Hao frowned, the cracking was indeed very serious, and it was no wonder that customers came to it.
It's a job that no one can look like.
"I spent more than 100,000 yuan on the renovation and that's it. The male customer sneered: "You just say what to do, right?"
"I'm deeply sorry that something like this happened, but it has happened, and you can rest assured that our company will definitely solve it for you. Wang Hao said: "Since it is our company's problem, I will arrange someone to re-...... you"
"Renovation, is it?" the male customer interrupted him, "But in this case, don't we have to wait more than two months for us to move in? Besides, don't think that I don't know about the so-called redecoration, that is, to repair these places." I am not satisfied with such a result. ”
"Don't get excited, sir. Wang Hao said with a smile: "I know that it is our fault that has caused you a certain amount of inconvenience, but since the matter has happened, we will definitely find a way to make up for it." No matter what Wang Hao says, the customer just doesn't do it, which delays his check-in time, and he has vaguely put forward his own conditions, that is, not only need to be redecorated, but also need a certain amount of compensation.
And open your mouth for 100,000. And the woman who came with him was his sister, who turned out to be a reporter, saying that if he didn't agree, the matter would be exposed.
The company's reputation is not good, and if it is really exposed, then the reputation will inevitably slide again and again. But Wang Hao definitely can't give a compensation of 100,000 yuan.
In my heart, I scolded the construction site and quality inspection over and over again, what kind of work did I do on that construction site? Quality inspection is also stupid, if you find that there is a problem, you can't hand over the house, isn't this looking for trouble for the company?
"Anyway, what do you think about this?" said the male customer aggressively: "If you renovate me, I will definitely not be able to do it." This happened, this is simply a delay in my direct check-in time, in fact, from the time I moved in, I found that the tiles were not good, but I thought, almost, that's it, but I didn't expect that the walls cracked one after another, and the ceiling, what is this listed?"
"Sir, this is our company's problem, we will definitely make a corresponding compensation to you, you can rest assured. Wang Hao said.
To put it mildly, he finally agreed to give 50,000 yuan, and redecorated it, this man is also very smart, the original decoration was European and American style, and now it has been directly changed to modern style.
He was afraid that the company would repair him, so he directly changed his style, so he couldn't repair it.
It can be said that this job is not profitable at all, and it will lose a lot. Wang Hao kept laughing and took the initiative to send the two out of the company.
"Let the Minister of Engineering, the Minister of Quality Inspection come to my office. Wang Hao dropped such a sentence and walked into the office.
After a while, the Minister of Engineering and the Minister of Quality Inspection walked in, and the two of them also heard about what had happened.
Seeing Wang Hao's frowning appearance, the two of them glanced at each other.
"Tell me which construction site did this?" Wang Hao looked at Zhao Zhiliang and said. Seeing it, he was in a very unhappy mood: "Minister Zhao, is this the quality of the work on the construction site?" What do you say?" Zhao Zhiliang said: "Mr. Wang, this matter is wrong for me, I didn't expect such a thing to happen, this has never happened before." ”
"Minister Zheng, what do you say?" Wang Hao looked at the Minister of Quality Inspection. Minister Zheng frowned and said: "Mr. Wang, if our quality inspection department found such a problem at that time, it would be impossible to deliver the house to the customer. In one sentence, he put all the problems on the engineering department.
"Mr. Wang, I promise you that such a thing will never happen in the future. And the construction site, I will check at all levels. Zhao Zhiliang said: "What happened this time is a problem of our engineering department, and I am willing to bear the mistake." ”
"It's not that you bear the wrong problem? Do you know how much money this will cost the company? The most important thing is that if he simply publicizes it, who will dare to use our company for decoration in the future?" Wang Hao said: "Today's company believes you also know that the reputation has always been not very good. There was a little bit of a turnaround just now, and something like this happened?"