(Thanks to my friend Pirate Qi Xinuo for the encouragement and monthly pass, thanks to my friend Mountain Forest Leisure, Qiankun, Book Friend 131007145552795, Chunyi, Winter and Summer Wind and Thunder, Dajuanjuan, Day and Night Supper, Fenglan Qiyi, and Yuze Monthly Pass Encouragement)

"Dr. Liu, you don't have a psychological burden. Wang Rongya said.

"I received a complaint yesterday, and I didn't bother when I knew that you had surgery. I also sorted it out briefly, but today the health bureau chased the phone again. ”

"Vice President Wang, don't worry, I understand. Is it here or am I going to the medical department?" Liu Banxia said with a smile.

"Let's go to the medical department, there are a lot of people here, and it's a bit chaotic. Wang Rongya thought for a while and said.

She also has some drums in her heart, complaining about this matter, basically you are very innocent, and you can also drum up some things. The reason why I chose to come here today has nothing to do with the Health Bureau, and I was also entrusted by Wang Guobin.

For Liu Banxia, she personally didn't pay much attention to it. Even at the hospital committee, there was a disagreement on whether Liu Banxia could be hired exceptionally, and the past was over.

It's just that after paying attention, she found that Liu Banxia was really not so easy to manage. Trouble with the medical department again and again, not to mention trampling on the authority of the medical department.

In the work she is in charge of, the medical department is definitely the most important department, and the subordinate medical department was bullied by Liu Banxia at will, how will the work be carried out in the future?

But today, Liu Banxia's calm attitude and early arrangement of the interview made her a little drummed.

Originally, she wanted to talk about this matter in person, and after summing it up, she threw Liu Banxia to the medical department. Let Wu Qiang deal with it, don't follow him first.

came to the medical department, Liu Banxia is also familiar with the way, did he just come here a few days ago? It's just that that time it was the identity of the reference person, and it was received by Xiao Chen, a staff member here. This time he was the respondent, and it was Wu Qiang who received him.

"Section Chief Wu, it looks like you're in good spirits, you must not have been too worried about it lately. After sitting down, Liu Banxia said with a smile.

"Thank you. Liu Banxia, in fact, the main reason for coming here this time is that the patient complained to the Health Bureau. The Health Bureau put this matter in the hospital, and we couldn't do anything about it. Wu Qiang said.

"Understood, understood. Did you complain yesterday? Have you finished reviewing your medical records? Is there anything else you need me to add?" asked Liu Banxia seriously.

"Actually, according to my thinking, such patients can't get used to it. Even though the customer is God, if God is too fucked, he has to set rules for him. ”

"Do you know what's going on?" Wu Qiang asked with a frown.

"You know, that patient who was full of lies yesterday. Later, he took rat poison and was taken away by the city hospital for first aid. By the way, what did he complain about me?" Liu Banxia said with a smile.

"Hmm...... , he complained that you had a bad attitude in receiving the doctor, like interrogating a prisoner. And they don't pay attention to the doctor-patient confidentiality rules at all, the main thing is that this is not easy to deal with. Today's inquiry, we will make a recording. Wu Qiang hesitated slightly.

"I agree with the first point. Liu Banxia nodded.

Wu Qiang was stunned for a moment, holding back the joy in his heart.

Before he thought about the first complaint against Liu Banxia, he was very fooled, but he didn't expect him to admit it like this. This is a real beating, and if you record it well, how can you give him a punishment.

"Sometimes, you have to go through a good trial of the patient. I regret now that the means used at that time were not enough, and I did not take it over. Liu Banxia continued.

"I've used so many methods, asked repeatedly, and he kept telling me to panic. There is no cancer, but I still stubbornly said that I had done three-stage chemotherapy, and it was like the truth, and I was biased. ”

"But there is no way, we are doctors, and we want to use the patient's statement as the basis for diagnosis, and he said that chemotherapy is underway, and I can't believe it anymore. ”

"By the way, Section Chief Wu, do you have any experience in receiving patients? The current patients are really difficult to deal with, and there are really too many cases of lying and playing hide and seek with you. ”

"As far as this patient is concerned, what he says is the same thing, his body is quite sincere. There was a mismatch in the blood test results, the aminotransferases were too high, and the rest of the indicators were better than Wang Chao of our department. ”

"We have to uphold the spirit of saving lives, so we have to continue the trial. By the way, Section Chief Wu, do you know what it means if the aminotransferase index is high?"

"Of course I know, and then. Wu Qiang said with a dark face.

I still don't understand what Liu Banxia means, this product is too bad, and he speaks with a gun and a stick. It seems that it is necessary to follow the established policy, and the focus is on doctor-patient confidentiality.

"And then? And then there was no then. What do patients say that they have cancer, the third stage of chemotherapy, what do you like, even if you have cancer, and you don't have an examination, do you say that you are angry or not?" Liu Banxia shrugged his shoulders.

Xiao Chen, the clerk on the side, was very emotional, he had already learned Liu Banxia's power once last time, and today he saw it again. As for last time, they didn't play at all, so they put themselves on the table.

"In that case, why can't you ask the patient in a softer way?" Wu Qiang asked.

"It's okay, don't say whether you're dead or alive, what are you going to do?" Liu Banxia said with a smile.

"This means that you can't be punished, otherwise I plan to give it a sentence. Why? I'm afraid that there will be a medical dispute and cause trouble to the medical department. ”

"The patient teased us, and we judged that there was no cancer, no chemotherapy, but he still had epilepsy. In case someone is gifted, and they have another seizure when they go out of the door, and they hit their heads all of a sudden, and they have a cerebral hemorrhage, do they have to sue the hospital again?"

"By the way, what happened to the patient who took metronidazole last time? Was the autopsy performed? What was the cause of it? I think this case is also a very classic case, enough to attract our attention. ”

"That's another story. If it weren't for your persecution, patients wouldn't have swallowed rat poison after they went home, right?" Wu Qiang said.

Hearing him ask, Liu Banxia put away the smile on his face, "You have to talk about this matter, you didn't forget to adjust the monitoring this time, right?"

"We've seen it, and the patient was already resistant. Wu Qiang said.

"You've watched the surveillance and you still ask that, which proves that you haven't looked carefully enough, and you're not serious. Liu Banxia said.

"Anyone who is serious will know that in the whole process of receiving the patient, we have not said a word about the patient not having cancer or chemotherapy. ”

"Again, the reason why our suspicions were later confirmed was also because rat poison fell out of the patient's ruptured backpack. According to my eye, it should contain strong ingredients of rat poison. ”

"So I think we've done a good job of doctor-patient confidentiality, and it's outstanding. You should give us a compliment, don't you? Think about it, think about it, have we said it?"

Wu Qiang couldn't answer, and if he thought about it carefully, he really hadn't said a word. However, under the circumstances at that time, there was some suspicion of forcing the patient to confess.

But he didn't dare to ask later, because he couldn't ask. Liu Banxia can completely say that the reason why he has such an attitude is also responsible for the patient.

The premise of this matter is that the patient himself really lied and lied about his medical history.

Anyway, today's purpose can be regarded as achieved, at least it can add to Liu Banxia's blockage. And it will also be recorded on the complaint record one more time, and the number of complaints in the future will be more, whether it is responsible or not, how can it explain the problem.

"Okay, we have understood the situation, and we will prepare materials for a briefing later. Wu Qiang said.

"That's fine, that's a good comrade. It's not good to be like a puppet army, so it's hard to be cruel to yourself, which is not good. Liu Banxia said with a smile.

Wu Qiang was so angry, but he couldn't say anything else, and after saying it, Liu Banxia might have to toss something.

"Xiao Chen, if you have time, go to our emergency center. Liu Banxia looked at Xiao Chen again.

"You can't stay in the office all the time, you have to have a solid understanding of what's going on in the field. Patient complaints are varied, and you can only do this job well after you understand the actual situation on the site. ”

"Okay, I'll go over and study later when I have time. Xiao Chen hurriedly said.

Liu Banxia nodded with satisfaction, and then walked out with his hands behind his back.

If it weren't for Xie Chunli's call, they might really be caught off guard. It doesn't matter now, just tell the truth seriously.

"Are you okay?" asked Shi Lei after Liu Banxia returned to the emergency center.

"It's okay, what can happen, it's none of our business anyway. Liu Banxia said indifferently.

"You just want to toss me around, and I don't care. What can I do if I am in the news? What if I am not in the news? I am still the general inpatient of the emergency center. ”

"Haha, Mr. Liu, will we also have the opportunity to enjoy the benefits of adding chicken legs in the future?"

"My brother Zhang, why are you bullying me too? We can't learn from Dr. Wei, they are all big bad people. Liu Banxia said seriously.

"Okay, I remember, anyway, when I receive patients, I will call you for consultation, and there is nothing wrong with it. Wei Yuan answered.

"Don't mind, add chicken legs, you have to add chicken legs. When I turned around, I said hello to Lao Zhou in the cafeteria, and the chicken leg for lunch must be there. Liu Banxia hurriedly said.

The big guys are all having fun.

It's a new group that we're all going to be working together here for the rest of the day. In the past, it was a consultation, but it was a help, and each was a family. Now they are all people from the emergency center, and Liu Banxia's identity as a hospitalized general cannot be ignored.

Just kidding, liven up the atmosphere, and the relationship will be much closer.

And many of these people have also been in contact with Liu Banxia before, and the relationship is also very good.

Of course, except for Chen Hongyang, have the two of them ever fought. It's just that don't look at the same emergency center, it doesn't matter much, Chen Hongyang is in charge of pediatrics.