Chapter 36: I can guarantee you a safe departure
"Xiao Yue, what a rare guest! Which gust of wind blew you here, it's shining! Hurry up, please inside!"
Yue Dong smiled slightly, "Boss Mo, you are in this hot spring square, you must also know what happened in the morning, and probably know that I was transferred to the complaint handling team, so you can guess my intention." ”
The fat on Mo Chengzhi's face trembled, then closed the folding fan and stabbed Brother Glasses in the stomach.
"You're really, what kind of complaint? If you buy something you don't want, just send it over, can I still give you the money?"
Brother glasses was stunned, "Didn't you say that it is better to toss less antique cultural relics, so the money and goods are cleared, and they will not be returned?"
Mo Chengzhi snorted, "After all, what kind of business can't be about human feelings? Who let our brothers talk? Come, give me the bill." By the way, when you enter the house, you can say that you want to return and exchange goods, no matter what the reason, it doesn't look good to stand outside, and there are always people who like to be suspicious and gossip everywhere. ”
Mo Chengzhi entered the house first, and Yue Dong and the others followed.
With Yue Dong here, Brother Glasses was not afraid of Mo Chengzhi's ghost, so he took out the two receipts issued in his store and handed them over.
Mo Chengzhi said to Jiang Xuepeng: "Don't carry it, it's weird and tired, just put it next to the door, Xiao Yue personally brought someone back, I don't have to check it, I can trust it." ”
Mo Chengzhi looked at the glasses brother again, "What about the rubbing, as long as it is not damaged and does not affect the second sale, I will refund the money to you together." ”
Brother glasses hurriedly took out the rubbings of the stele and handed it to him.
He took a general look at it and took out the money to give to Brother Glasses.
Brother glasses was relieved, I didn't expect it to be so simple.
But he also understood that it was so simple because Yue Dong brought it over, and it was obvious that this boss was a little afraid of Yue Dong.
He bowed to Yue Dong, "Thank you, Director Yue." ”
Yue Dong smiled, "Don't worry, it's not over yet." ”
Before he could ask what he meant, Mo Chengzhi's face was wrong, a little red came out of the black, and with a "snap", he opened the folding fan hard!
While pretending to fan, he asked Yue Dong in an unkind tone: "Xiao Yue, I am very cooperative with your work, don't you burn the three fires of the new official on my head." ”
Yue Dong shook the complaint acceptance form in his hand.
"There are clear regulations in the scenic spot, and there are also relevant provisions in the "Business Instructions", and if this kind of thing occurs, the first step you have to do has been completed, which is to return the fake goods bought by tourists. In the second step, because the inconvenience has been caused to the tourist, the compensation is tripled. The third step is to accept the treatment of the scenic spot. You don't know, do you?"
"Triple the compensation? Is there such a thing? Forget it, it will be regarded as real. ”
Before he could finish speaking, he turned to Brother Glasses, "Look at you, if something can't be resolved with me, you have to complain, isn't this making me suffer losses in vain?"
As soon as he said this, Brother Glasses really felt that it was too much to complain directly, and felt that Yue Dong was a good person who actively helped his rights and interests to be violated, and he didn't want Yue Dong to offend people because of himself.
"Director Yue, forget it, don't compensate, anyway, he's going to refund it very happily. ”
Mo Chengzhi laughed so much that the fat on his face was trembling, "That's right, long live understanding!"
Yue Dong shook the complaint acceptance form in his hand again, "The complaint acceptance form has been filled in, there is no reason to only refund without compensation and not compensation, otherwise it will be my illegal disposal, I don't want to make a mistake as soon as I take office." ”
Mo Chengzhi was not happy, "You just write it directly, the tourist has expressed his understanding and does not need compensation, how can it be regarded as a violation of the law?"
Yue Dong shook his head, "How many counterfeit and shoddy products you have sold is already difficult to verify, and the reason why the scenic spot stipulates compensation and other measures is to punish this situation that is difficult to verify." If someone finds out that they have bought counterfeit and shoddy products and comes back to find them, the seller can refund them, and the cost of violating the regulations is not equal to zero? If it weren't for your timely refund, I wouldn't say that the compensation would have tripled. ”
Mo Chengzhi saw that Yue Dong was serious, so he looked at Brother Glasses with an unkind face, "This is not a small amount of money, you can look at it." ”
Before Brother Glasses could speak, Yue Dong raised his voice: "What? Are you intimidating tourists?"
Brother Glasses saw that the situation began to be tense, and hurriedly said: "Since there is no reason to only refund without compensation and no compensation, it is indeed not good to implement it according to the regulations, but if my understanding can reduce the amount of compensation, is it okay to compromise?"
Mo Chengzhi saw that Yue Dong's tone hardened, and he didn't dare to reply to him, and looked directly at Brother Glasses.
"How do you fold it?"
"One and a half times the compensation, right?"
The fat on Mo Chengzhi's face trembled, "One and a half times?"
Brother glasses swallowed, "It's okay to double, I'm afraid half times can't be said, right? I've never heard of losing half of it." ”
Mo Chengzhi felt that this was the biggest right he could fight, so he looked at Yue Dong.
"Xiaoyue, the tourist directly writes the request after understanding on the complaint acceptance form, you are not considered to be in violation of the law, right?"
Yue Dong handed the complaint acceptance form to Brother Glasses, "If you want to forgive him because you feel bad about offending him, there is no need to do what he says, I can guarantee that you will leave safely." ”
Brother Glasses took the complaint acceptance form, put it on the table and wrote his understanding and accepted the refund and double the compensation, signed his name, and returned it to Yue Dong.
Yue Dong looked at it, handed it to Jiang Xuepeng to collect, and then said to Mo Chengzhi: "Give the money." ”
Mo Chengzhi took out the money and handed it to Brother Glasses, Brother Glasses didn't want to stay here longer, so after thanking Yue Dong and Jiang Xuepeng, he went out to wait for the car.
Mo Chengzhi saw that Yue Dong did not mean to go, and thought of what Yue Dong just said, "The third step is to accept the treatment of the scenic spot"
He was a little uneasy in his heart, and hurriedly beckoned the clerk to make tea and make tea.
Yue Dong waved his hand, "Thank you, I just drank it before I went out, and I can't drink it even after making tea, don't waste the tea." At first glance, Boss Mo is a person of taste, and the tea must be high-end. ”
Mo Chengzhi immediately climbed up the pole and took a step forward, "Director Yue, you have been promoted to director, and I haven't congratulated you yet, what is a cup of tea? It's better to choose a day than to hit the day, and you don't have to think about which day, tonight I will be the east, what do you want to eat, you talk." ”
Yue Dong smiled, "Boss Mo, you're too polite. You don't mind if I take a look around, do you?"
"Of course not. ”
This store is relatively large in the business, and even if Yue Dong doesn't look carefully, it took more than ten minutes to turn around and come back to the door.
Mo Chengzhi saw that Yue Dong's face was getting worse and worse, and he became apprehensive.
"Xiao Yue, how about going to Jin Se Xuan tonight? I heard that a new first-class chef has been hired, and even home-cooked food can make people crave it, so I will call to book a private room. ”
"Jin Sexuan, that's the most upscale hotel in our Qingyuan, and Boss Mo is really rich. ”
It was not Yue Dong who said this, it was Zheng Xianghong who had just walked in the door.
Mo Chengzhi hurriedly greeted, "Oh, it's Lao Zheng, I haven't seen you for a while." It just so happens that together, there are fewer people and it is not lively. ”
Zheng Xianghong looked at Yue Dong, "Boss Mo is a person on the scene, it is rare to invite people like us to sit together, this face is not good." Director Yue, what do you think?"
Yue Dong's brain was running fast, and when the glasses brother complained, Zheng Xianghong always had the feeling of helping Mo Chengzhi speak, not like a simple stinky temper.
And when he came over, Mo Chengzhi was not surprised at all, and he was so happy to return the money, thinking that there were more people who came to him to return and exchange the goods, and he felt that it didn't matter. Now that I think about it, I'm afraid that Zheng Xianghong has reported the news!
What Mo Chengzhi said just now is very cooperative with his work, don't burn the three fires of the new official on his head. may not have blurted it out, Zheng Xianghong must have told him how he handled the previous two complaints.
In other words, Zheng Xianghong is singing and harmonizing with Mo Chengzhi, and Mo Chengzhi said that he hasn't seen each other for a few days, and it is very likely that he is talking nonsense.