Ai Xun always felt that his ambition was difficult to reward, so he turned his disappointment into food, and ate hard as soon as he was free.

He didn't expect the section chief's office to be so noisy, and someone would open the door lightly and walk out, so he didn't have time to hide what he was doing.

Yue Dong approached and found that there was a small piece of firm instant noodles at the corner of his mouth, which was obviously munching on instant noodles.

However, it does smell good.

Yue Dong quipped: "Da Wen, what good things to eat, it's only half a morning, and I'm hungry." ”

Ai Xun hurriedly raised his hand and made a gesture to press his voice down.

It's okay to eat something, but eating a snack while the leader is busy dealing with bad things is a bit of a big chance of being trained.

Ai Xun chewed the instant noodles in his mouth, handed the instant noodles with the bag in his other hand to Yue Dong, and asked indistinctly, "Take a bite?"

Yue Dong glanced at it and pretended to be very sorry and asked, "Aren't you wasting the seasoning packet?"

Ai Xun folded the instant noodle bag and sealed it, bent down and stuffed it into the drawer, swallowed the instant noodles in his mouth before saying, "Don't beat my idea of a seasoning bag, soak rice at noon." ”

He pointed to the door of Cao Baosu's office, "Why did you come out at this time?"

Yue Dong shrugged his shoulders, "The report that should be reported is over, the confrontation that should be confronted is over, and I have also made thinking and judgment based on facts, and what to do next is not my authority." ”

Ai Xun picked up the newspaper, "Take a look?"

Yue Dong shook his head, and as soon as Cao Baosu went out, he found that he was reading the newspaper here, and his face could still look good?

"Don't delay the big clerk to gnaw on the spiritual food, I'll go out for a walk. ”

Ai Xun made a goodbye gesture.

Yue Dong left the office, and as soon as he walked to the main road, he heard someone shouting "Brother Yue".

Looking back, under the golden sun, a young man with the Little Tigers on his shirt walked quickly, it was Jiang Xuepeng, who was only one door away from his dormitory, and he had a good relationship among colleagues.

"Brother Yue is very majestic today, he is simply my idol!"

Yue Dong smiled: "Who did you listen to?"

"I went out just now, and when I passed by the hot spring square, I heard more than one shop talking about it, saying that if you don't make a sound, it will be a blockbuster, and in just ten minutes, Jiao Zhaosong's aura will be gone. Interestingly, when Diao, the deputy section chief who runs the third department, hurried to the hot spring square, he couldn't believe that you ended the battle neatly, and then went to the shopping mall to call Cao Ke, but you didn't get to Cao Ke's office yet. ”

The smile on Yue Dong's face froze, "Why are you looking for Cao Ke? I just came out of Cao Ke's office, and Cao Ke didn't say a word. ”

"I heard that it's because Cao Ke didn't say hello, so he asked you to cause such a big battle on the territory of their three branches, so that they could be passive. The people in the shopping mall didn't really hear what Cao Ke replied, which probably meant that if there was a disease, he would be treated, so how could he greet him in advance? Who knows when he will get sick? Why don't he take precautions in advance? Deputy Section Chief Diao was so angry that he almost dropped the phone, which does not mean that the responsibility is counted on the other side of the three branches. ”

Yue Dong gave a thumbs up, "Our Cao Ke is mighty and domineering! Where are you going in a hurry?"

Jiang Xuepeng shook the "Bailong Mountain Scenic Area Complaint Acceptance Form" in his hand.

"Go to the complaining Turncloud Tower Cableway Station to check and inquire. The director of our complaint handling team has been on sick leave, and the deputy director has gone abroad to visit relatives. Cleaning and other things have become my own business, and I am the only one who runs errands, and I have only run three times in the middle of the morning. Who made me a new employee who just joined last year, it was like being skinned and squeezed all day long, it was really exciting!"

As soon as his words fell, he was afraid that Yue Dong's qualifications would be older than him, so he hurriedly explained.

"I know that newcomers are not qualified to bargain, I don't think of this as a wet market, and I know that they have a lot of experience and experience, and there must be something worth asking for. At first, I respected them like a master, but they held a shelf all day long, and they really regarded themselves as characters. I knew that they didn't want to take me, so I tried to take the initiative and exercised my ability, but I was busy all day with either chores in the group or going out to run errands. Nine times out of ten, I did a good job, at most I praised a perfunctory sentence and a half, as long as I didn't do it well, my face was not a face and my nose was not a nose, saying that I couldn't do so much basic work, who would let me work independently?"

Yue Dong didn't expect Jiang Xuepeng's situation in the complaint handling team to be so difficult.

The chores and errands in the group are not the same as basic work, and they are a lot of messy and unorganized, which is more likely to go wrong than formal work, and it is very unfair to measure one's ability to work.

But it's not good to say this now, if the topic unfolds, Jiang Xuepeng, a diligent and motivated person, must want to ask clearly, so don't you delay the work?

What we need to do now is not to let him go to work with a bad mood, otherwise something unpleasant may happen, or there may be some omissions or mistakes, and after returning to the group, he will have to be talked about again.

Yue Dong had to pick up on the topic just now, and recalled slightly, "Feng Gao is not so bad, right? It's just an old oilman, he laughs and laughs with everyone, he can see everything, he likes to be a good man, he doesn't seek merit but no fault, his mentality is quite stable, and he doesn't worry about everything." Only occasionally pay attention in front of the leader, and stick to the leader when there is a suitable opportunity. ”

"You have too little contact with him, Brother Yue! At first, I thought he had no ambitions, as long as his family lived well, and his spare time life was quite rich. Slowly found that he was a smooth person, which made many people want to treat him as a friend. He will reasonably exaggerate the little achievements he has done to make people think that he has the ability. He is very observant of words and feelings, and often makes people think that he understands himself, and I am one of them, and he deceived him into saying a lot of things in his heart, all of which were passed on by him. Among the three masters, he has a lot of flowers, and the other two are bad in the light, and he is bad in the dark, and it is difficult to watch out for. ”

In Yue Dong's memory, he didn't have much to do with those three, Jiang Xuepeng didn't have much to deal with the society, his temperament was still relatively straight, and he wouldn't make things up, it seemed that he really suffered from them.

The main responsibility of the complaint handling team is to deal with complaints related to tourists and business owners, tourists and attractions or projects, and staff, business owners and business households, business owners and attractions or projects and staff, and try to resolve them through negotiation.

For some special matters, such as tourism services that cannot be returned or exchanged or have adverse consequences, appropriate compensation, and statistics of frequent and typical cases, to improve the rules and regulations to put forward suggestions.

But this group is jokingly called the Fault Group.

It's not that someone comes to complain to find faults, nor does it mean that they help complainants fix faults, but the members of the group belong to the grandmother who doesn't love their uncles, and when they set up this group, they were put together from various departments, and they were all employees who had more or less bad problems of one kind or another, and obviously didn't pay attention to this department.

When there is a shortage of defects in the defect group, it is usually filled with employees with bad defects in various departments, and those employees are jokingly called filling the army.

However, Jiang Xuepeng is not an employee with bad problems.

Two employees in the complaint handling team were suspended without pay one after another, and then the supervisor was on long-term sick leave, but due to various reasons, no one came to fill the position, so Jiang Xuepeng, a new employee with an unstable foothold, was transferred to fill in the blanks, which was a bit of a casual pinch of newcomers.

There was another noise from the complaint handling team, which was different from the atmosphere in Cao Baosu's office just now, and it was even more angry.

Jiang Xuepeng subconsciously glanced over there, "Those who come to complain are all angry, and they may feel that they can be more comfortable when they shout, but most of the complainants still drooped their faces when they left, indicating that no matter how much they roar, they may not be able to make the mood better." It may also be that the process of handling complaints makes them not very satisfied, I always feel that the three masters are three ellipses, all of which are difficult to explain. ”

In this era, the degree of attention to complaints is indeed not very high, and large enterprises have a taste of indifference and perfunctory, and even feel that complaints are full of support to find faults, otherwise they will not make the complaint group into a problem group, and the possibility of taking complaints seriously is pitiful.

Perhaps this is the reason why everyone thinks that it is normal for the complaint handling team to make noises, and no one has carefully studied how to minimize them.

Yue Dong felt that he had the opportunity to make a suggestion, after all, in a compound, listening to it often also affected his mood.