"I recharged 648 yuan, and the diamond hasn't arrived in half an hour! I called you ten minutes ago, and it hasn't been solved yet, are you mentally retarded? Don't you hurry up and solve it for you!"

There was an angry roar on the phone, which shook Shen Hao's ears, and the other party's insults made him grit his teeth and want to drop the microphone.

But I'm a customer service, so I can't do that.

He took a deep breath, tried to squeeze out a smile, and said softly, "Sir, I have reported your problem to the technical department, they are looking for the problem, and it should be solved soon." Also, please speak politely and don't swear. ”

"You stinky customer service, earn a few broken money a month, why should you let the master be polite to you! Give you face! How much is your work number, I want to complain to you!"

The voice on the phone was even louder.

"My job number is 3184, and I will tell you again that the problem has been conveyed to the technical department, please be patient and wait for processing. Thank you for your call and see you soon!"

After speaking, Shen Hao hung up the phone.

Even if a person with a good temper encounters this kind of customer, he can't bear it, and he is already trying his best to restrain it.

After hanging up the phone, Shen Hao tiredly leaned on the back of the computer chair, closed his eyes, and gently rubbed his temples with his hands.

Shen Hao's company is located in Pengcheng and is called Tianyue Interactive Game Company.

This is a company that makes mobile games, not big or small, and it also has seventy or eighty employees.

The technical department, marketing department, customer service department, finance department, etc. are readily available, and the annual revenue is also twenty or thirty million.

He is an ordinary employee in the customer service department.

............

"Ascend Den Den ......"

"Shen Hao, the manager asked you to go to his office. ”

was resting with his eyes closed, the sound of high heels came, and the voice of his colleague Xiao Liu sounded, and Shen Hao opened his eyes suddenly.

"Ah, the manager is looking for me? Xiao Liu, do you know what he is looking for me?"

Shen Hao was a little weak-hearted, after all, the customer just said that he wanted to complain about him.

"I don't know, but looking at the manager's face, I guess it's nothing good, so be mentally prepared. ”

Colleague Xiao Liu had a hint of schadenfreude in his tone, and a pair of small eyes aimed at Shen Hao's face.

Shen Hao felt sad in his heart, everyone is a colleague, why bother, even if he is unlucky, what benefit can Xiao Liu get.

Stand up, brace yourself, and walk to the manager's office.

Xiao Liu's muttering voice was faintly heard behind him, "What's the use of being handsome, I'm not a poor bastard! I'm still so tall all day long, who can I pretend to show it! The old lady can afford you, and I invite you to go shopping and watch movies together on weekends, I'm sorry!"

Shen Hao sighed in his heart, he was really not a high school.

In addition to the job of customer service, I also have the task of "game trust", and the weekend is the time for the company to open a new service, and I want to go to the new area to stimulate consumption.

In addition, Xiao Liu is 1.5 meters tall, weighs more than 130 pounds, has a big round face and a red nose, and a pair of small eyes usually seem to be unable to open.

This......

It really doesn't meet its own aesthetic standards.

I don't want to cause her misunderstanding, so don't give her any chance to fantasize!

............

Walking into the manager's office, the door was ajar, Shen Hao knocked twice, and then pushed the door and walked in.

"Manager, are you looking for me?"

The manager was lying in front of the computer screen, not knowing what he was looking at, when he heard Shen Hao's voice and raised his head.

He said in a stern tone: "Xiao Shen, what did you do! Just now, another player complained about you, saying that your attitude is extremely bad, and you are still scolding people on the phone! Have you forgotten the rules of customer service, don't you want to do it?"

Shen Hao was anxious when he heard this, and hurriedly distinguished: "Manager, I'...... I've been wronged. It was the player who had been cursing and I didn't say a word of swear at all. ”

The manager didn't listen to his argument at all, waved his hand and said impatiently: "Anyway, the player is complaining about you, that player is an A-level user, and he has consumed seventy or eighty thousand yuan in our game, and he is about to upgrade to S-level! ”

Tianyue Interactive Game Company, for players who have consumed more than 10,000 yuan, has a registration file, and has done a good job in the service.

If you spend more than 10,000 yuan, you are an A-level user, and if you encounter any problems in the game, you can directly contact customer service, and customer service must solve it as soon as possible.

Shen Hao is responsible for A-level and below users.

Those who have spent more than 100,000 are S-level users, the kind of players who enjoy one-to-one VIP treatment from customer service!

Shen Hao's colleague Xiao Liu is a VIP customer service, although she looks quite average, her voice is still very sweet......

As for those who have consumed more than 300,000 yuan, they are SS-level users, and they will be directly connected by the customer service supervisor, and they will send moon cakes during the Mid-Autumn Festival!

Listening to the manager's words, Shen Hao was speechless, the company's philosophy is player first.

Of course, this only refers to Krypton players.

"That'...... Then I'm ......"

"What are you! This month's performance bonus will be deducted, and if there are any more player complaints in the future, you just wait to get out!" said the manager, his greasy face glowing slightly.

Shen Hao was anxious when he heard it, in order to pay less social security provident fund to employees, the basic salary of all employees in the contract was the local minimum standard, 2,200 yuan.

And the remaining part is issued in the form of performance bonuses, and Shen Hao's performance bonuses are still two thousand three.

If it is all deducted, then after deducting the social security provident fund from your monthly salary, it is estimated that it will only be 1,78 thousand.

After deducting the rent of 800 yuan and the transportation expenses of more than 100 yuan, it is difficult to eat with the rest of the money.

"Manager, listen to me......" he said quickly.

"I'm not interested in your explanation, go out and don't waste my time!" said the manager, impatiently, waving his hand as if chasing flies.

"Manager, I want to ask, has my transfer application been approved?" Shen Hao did not go out immediately, but stood there stubbornly and continued to ask.

The manager rolled his eyelids, rummaged through the desk, found an application, glanced at it twice, and said with a smile: "Are you going to transfer to the operations department? Do you know what operations are?"

"I know, I have been consulting with my colleagues in the operations department for almost a year, and I have been studying on my own in the evenings and weekends, and I have also read books such as consumer psychology. Manager, doing operations is my ideal, I hope you can approve it. Shen Hao replied.

"You're wasting my time, you know? What bullshit ideals, your ideals are worthless to me, I don't care at all! I just know that if any more players complain about you, you're dead! Now, turn around and get out to work!"

The manager stretched out his hand and pointed in the direction of the office door, and said angrily.

Shen Hao closed his mouth, stood there for two or three seconds, and then turned his head and walked out of the manager's office.

............

It was daily overtime again, and when Shen Hao dragged his tired body out of the hall of the office building and quickened his pace to the bus station, it was already more than ten o'clock in the evening.

When he was about to walk to the bus stop, Shen Hao saw the bus he was going to take from a distance, and it was turning on its tail lights and preparing to leave the bus station.

"Master...... Wait, wait, wait, I'......."

Shen Hao was in a hurry, shouting loudly and running wildly.

Fortunately, he runs a lot, and his physical fitness is still okay, and after a 100-meter sprint, he finally saw the bus slowly stop.

Panting, he came to the door and pulled the doorknob to board the bus.

It was the last bus, and it was empty, except for a girl sitting in the front seat, looking at him curiously.

Shen Hao gasped, took out his mobile phone and prepared to scan the code, but he pressed the mobile phone screen several times, but the screen did not light up, it should be that the mobile phone was automatically turned off when it ran out of power......

Put your phone back in your pocket, take out your wallet, and try to get change to put in coins.

When I opened my wallet, I found that it was empty, except for an ID card, not even a single coin.

"Young man, you can't get in a car without money. The bus driver swept his eyes to this scene and said jokingly.

Shen Hao suddenly felt very embarrassed, "My phone is out of battery, and I don't have change on me......"

At this moment, a white arm stretched out next to him and threw two coins into the coin box.

"I have some change, so I'll vote for you. ”

Shen Hao turned his head in surprise and saw that it was the girl.

"Young man, you have to thank this girl, if she hadn't reminded me just now, I wouldn't have noticed that you were chasing the car behind. You white-collar workers have such a high income, you can't catch the bus and take a taxi, you see you are sweating profusely, haha......" The bus driver laughed.

Shen Hao smiled bitterly and shook his head, his meager salary could not support the "extravagant" behavior of taking a taxi.

He sat in the empty seat opposite the girl, and only then did he see the girl's appearance clearly.

This girl looks like she is in her twenties, dressed like a college student, with a white cotton crewneck, blue jeans, and a pair of small white shoes on her feet.

On the white and small face, the big black and white eyes are clear and clear, and they look very spiritual. A fine hair, neither long nor short, just hanging down to the neck, fluttering gently with the shaking of the bus.

"Hello, just now it was really thanks to your help, can I add your WeChat?" Shen Hao said to her with a smile.

The girl looked at Shen Hao a little stunned, but didn't say anything, as if she didn't know how to respond to him.

Shen Hao hurriedly explained: "Don't get me wrong, I just want to return the fare to you just now." ”

"But...... But isn't your phone out of battery?" the girl rolled her eyes and looked at him with a smile.

"I'll write down your WeChat ID to you, or you can write your WeChat ID to me, and I'll transfer it to you when I get home in a while. You can delete me after the transfer, please be sure to promise me. Shen Hao said sincerely, his attitude was very serious.

This is a man's self-esteem, Shen Hao does not allow himself to accept the favor of strangers.

Probably seeing what Shen Hao meant, the girl took out a sticky note paper and a ballpoint pen from her backpack, wrote down a number with a "swish", and handed it over.

"Na, this is my WeChat account, if you have to pay back, add me. In fact, you don't have to be like this, who won't encounter difficulties when you go out, and the money is not much, it's just a gesture. ”

"It must be returned," Shen Hao smiled and said firmly.

He took the sticky note, folded it carefully, and put it in his wallet.

There was silence in the carriage, except for the sound of singing over the radio inside the car.

"I have been blown through my chest by countless cold winds,

I was forced by distant dreams to look up at the stars,

I have been ridiculed countless times to make me give up my musical dream,

I have been overwhelmed by countless loesses, and my surging surging water

......”

The slightly sad lyrics are even more sad under the hoarse voice of Lao Fan next door.

Shen Hao's face was a little gloomy, and he was already caught up in the singing.

At the end of the song, a gentle female voice full of magnetism came.

"Hey, stranger, how are you doing today? You must be lonely listening to the song so late......

It's summer, and the air conditioning inside the bus is running at a high level.

Shen Hao suddenly felt that his body was very cold, and he shivered slightly uncontrollably, he shrank his body, and his waist, which had been trying to straighten up, also bent down.

How are you doing today?

Everything that happened during the day flashed through my mind like a slide.

"You are a stinky customer service, you make a few broken money a month, why should you let your master be polite to you!"

"It's still so high all day long, who is it pretending to be!"

"I'm not interested in your explanation!"

"What bullshit ideals, your ideals are worthless to me, I don't care at all!"

The player's, Xiao Liu's, and the manager's voices also sounded in my head.

Suddenly, Shen Hao burst into tears.

He didn't know why he was crying, and he tried to control his tears, but in vain.

Since he was sensible, he never seemed to cry, and he thought that he would not cry under any circumstances, but today, he couldn't control himself.

The collapse of adults is often a moment......