Chapter 551: This is comparable to kneeling service

Chapter 551: This is comparable to kneeling service

The store began to entertain customers, and even if Fang Yuan and the three of them saw a strange situation that was different from Huaxia, they didn't dare to point a finger, but instead walked to the side of the crowd as if nothing happened.

However, the movements of the three of them glancing at the female sales consultant from time to time attracted the attention of other colleagues, and more and more people in the Zhenghong Group looked over there.

I found that the customer who came to buy the car was sitting, and the female sales consultant was half-kneeling and half-squatting at the customer's feet with information and calculators in her hand, with a warm and cordial attitude, and her voice was soft and glutinous.

This novel scene opened everyone's eyes and began to talk about each other.

"It's our kneeling service, it's an attitude towards the customer. Seeing the strangeness of the people of Zhenghong Group, the well side of the earth explained to everyone with a smile, "It is not only necessary to do a good job in products, but also to improve the quality of service, so that customers can have the best shopping experience, in order to create a sales miracle." ”

Yumi Honda greeted Kameda and Zhao Gaojie, and Fang Yuan played the role of translator and translated the words of the well side.

"Oh, I see. It dawned on everyone.

Liu Chengwen asked curiously: "Is the 4S store forced to do this, or is the sales consultant willing?"

"Some industries have this requirement, and sales consultants are willing to do the same. "Inobe told everyone that when buying a car at a 4S store in Japan, car owners usually give some tips.

"What if I just don't give it?" Liu Chengwen's idea was bold and unusual, "Or how about I just give one yen?"

Give a yen? What are you kidding?

Why don't you say let the sales consultant pay you back?

Doesn't this raise the bar?

Everyone in Zhenghong Group laughed, thinking that Liu Chengwen's thinking was strange and the problem was strange, so he was still far away from this living treasure, and the infection of the province was stupid.

In the face of everyone's complaints, Liu Chengwen was not angry at all, and asked Fang Yuan to quickly translate his thoughts to the land by the well.

The land by the well was cleaned up by Zhao Gaojie, and he was embarrassed by Fang Yuan and thrown to his grandmother's house again, he now heard Liu Chengwen's words like raising the bar, but he didn't dare to show anger, and secretly scolded Liu Chengwen Shabi in his heart, squeezed out a smile and explained softly: "Of course, it doesn't have to be given, it doesn't matter if foreigners are not familiar with the situation or the customer forgets, the amount of the tip is more or less, it all depends on the customer's mind." ”

The well's answer was very patient and detailed, and Liu Chengwen suddenly had a bolder idea, and said to many colleagues: "If we go back to Dahai City, how about we also have a kneeling service?"

Saying this, Liu Chengwen's eyes flashed brightly.

When he came, Ma Zhiming, the sales director of Zhenghong Group, said that he wanted each person to write a visit and study experience, and now Liu Chengwen finally found a breakthrough in the article.

"In our Zhenghong Group, we also engage in kneeling service?" Everyone was stunned at first, and most of them were silent, but a few smiled and praised Liu Chengwen's good method.

I don't know how many of the people who applauded sincerely agreed with Liu Chengwen, or they started to coax the seedlings.

Anyway, these silent people secretly complained that Liu Chengwen was whimsical and foolish.

They know that the culture of Japan and Huaxia is not the same, and after returning to Huaxia, they let the sales consultant of their store kneel to introduce the model to the customer.

Many people shook their heads slightly, and glanced at Liu Chengwen, this kid didn't understand the actual situation of Huaxia and his own store, and copied other people's service models, what a big idiot.

"Xiao Liu, after returning to China, your 4S store will try to set an example for everyone, and let's see how the effect is. Manager Wang of the Toyota 4S store smiled and patted Liu Chengwen's shoulder, turned his head and covered his mouth.

Seeing the ridicule on everyone's faces, Liu Chengwen also eased his taste and realized that he had made a fool, but he opened his mouth a little angrily and wanted to refute, but Sun Yanming kicked his heel and told him to shut up.

Liu Chengwen was a little unconvinced, and asked Fang Yuan for help: "Fang Yuan, you come to give me a comment, what do I think." ”

The kneeling service of the Lexus 4S store reminded Fang Yuan of a restaurant in his hometown.

In Fang Yuan's hometown, there used to be a "bald spicy crab", the biggest highlight there was not what to eat, but all the waiters, regardless of the men and women, all shaved their heads, even the six young and beautiful welcome ladies standing at the door were also bald.

At that time, the six young, beautiful, well-figured, and cheongsam welcome ladies at the door of the "bald spicy crab" simply became the largest landscape in the county.

What shocked everyone even more was that it was said that the salary of the waitress of the "bald spicy crab" at that time was as high as tens of thousands, not to mention that it was around 2010, even now, the salary cannot be considered low.

Fang Yuan remembered the restaurant "Bald Spicy Crab", but his focus was different from everyone.

Why does the owner of the "bald spicy crab" make the beauty-loving little girl willingly shave her head? This is comparable to kneeling service.

Isn't it still a high salary?

Nowadays, the mobility of employees is large, and the auto repair industry needs more skilled workers, middle workers, and experienced masters.

A master resigned and left after three days, no matter how much work he had, his sincere auto repair factory was not far from going out of business.

Therefore, at this time, Fang Yuan believes that the employees' own conditions are different, and the situation of the enterprises they care about is different.

Either it is a high salary, and a good salary is used to retain people, and the boss says to do what the employees do, of course, the employees will do it.

Either the boss is very humane, just like Sun Yanming in the past, even if the salary is low, everyone is comfortable and happy in Zhenghong Auto Dealership, and they will not resign at every turn.

Those companies that can't give high wages and can't give spiritual warmth will have poor development potential.

After figuring out these, Fangyuan's company's salary has always been among the best in the industry, and it also pays great attention to corporate culture, cares about the spiritual needs of employees, has high stability of employees, few job hopping, and develops very smoothly.

"If you want your car not to be blocked with 502 drainage holes, not to be plugged with a wire brush for the exhaust pipe, not to be splashed with paint on the roof of the car, you will do it when you return to China. Fang Yuan feels that people are different, and some sales consultants think that it doesn't matter, as long as the money is in place, let alone kneeling service, let them lie down and introduce the model to the customer.

But 100% there are sales consultants who don't eat salary increases, Liu Chengwen smashed other people's jobs, just waiting to be photographed with black bricks when walking at night.

"This ......" Liu Chengwen was ridiculed by his colleagues for a while, and he didn't dare to mention the kneeling service, and was told by Fang Yuan for a while, completely extinguishing the small flame of sin in his heart.

Liu Chengwen touched Fang Yuan's arm and whispered, "We pinched our words just now, don't translate for the little devil, you can't let him know." ”

Read the URL: n.