Chapter 199 Chaotic After-sales
"Hello, how can I help you?"
"Ahem, miss, I would like to ask where I should insert the mouse, in my opinion, behind
The two interfaces are the same. ”
"Hello, sir, that's right, you see, above the computer interface, there is a little mouse that is the mouse. ”
"Ahem, okay, I didn't pay attention. ”
"It's okay, we come with a DVD and you can see the detailed tutorial. ”
"Thank you very much. ”
The phone hung up, and both ends were complaining.
Damn, I only have a video recorder at home, and it's miserable, and this month's expenses are going to be over the standard again. Damn, it's not designed, why can't you send a box of videotapes?
"Oh my God, Ruth, just now one didn't know how to connect the power cord, and now this one doesn't know how to get the mouse.
I think this guy will call and consult. ”
"Anna, don't complain, I heard that there are also people who use DVDROM as a cup holder. ”
It's cool when I sell computers, but when the hotline is blown up, Tom the fat cat is not good.
"Outsourcing, what are you waiting for, it's too late for training here, go to a company with Ah San.
By the way, that damn suck-in DVDROM, did you guys get it? Damn, I should have thought of it a long time ago. ”
Tom the fat cat was speechless, this joke is known to everyone in Silicon Valley. Still, there are people who do it. Wood has a way, these local tyrants are right, so the designers are wrong. It is you who deliberately mislead the user.
That is, the welfare of the legendary world is good, otherwise, Zaonima will not serve.
"By the way, Tom, give those little girls a little more reward. You know, the grievances at work, if you don't get material encouragement, it's going to be a disaster, a disaster for me.
And, never, never, never laugh at a customer's ignorance. You have to let those customer service customers understand that these are their food and clothing. ”
"I'll do it, boss, and do emergency training right away. ”
"By the way, it doesn't matter if the service is outsourced, tell them that if someone complains, they don't have to cooperate in the future. ”
Tom, the fat cat who was sweating profusely, was gone, and he was able to throw this hot potato out, and the whole person was much more relaxed.
However, thinking of those so-called quality problems, Tom the fat cat still has some scalp tingling.
Before, he still didn't understand that the interface on the computer, you can't connect it wrong, if it's wrong, you can't poke it at all, okay?
However, those damn local tyrants have a way to get it wrong. Bastard, do you often go off the beaten path to do such a thing?
The first batch of goods is usually brain-dead fans and enthusiasts. With the promotion of subsequent advertisements, the legendary world, the guy who sells game consoles, suddenly became synonymous with professional-grade computers.
Expensive?
If it weren't so expensive, that group of local tyrants might not really buy it. Expensive people are afraid of something, rich people buy things, only buy the most expensive and don't buy the best.
This sentence is not necessarily a joke. Don't they know that a bag of tens of thousands of dollars is worth a thousand pieces at most.
Hitting a shirt or a bag, for a rich tyrant, is simply the scene of a car accident.
That's right, price is a chasm. In fact, William White's current computer, for these people, 13 bars is still not enough. If you can, you'd better be able to get 30,000 dollars.
Since there is such a group of users, the previous policy needs to be adjusted.
For example, adding on-site installation services, 299 at a time is not expensive. If you need to use a computer in the church, there are other intimate services.
What the hell, how can you be so expensive?
Is it expensive? Actually, no, as long as people are involved in the United States, it is impossible to be cheap. Change a light bulb or fuse, and charge you a hundred or dozens of dollars per minute, which is not negotiable.
It may not be expensive for you to buy a cabinet at IKEA. If you want someone to have it delivered to your door and installed, most of the time, the price is not much cheaper than a cabinet.
For those who are more scummy in hands-on ability, it's best to stay in the rabbit country. Nima, eating a spicy tang will be delivered to your home, not to mention any foreign countries, it is unimaginable in Xiangjiang and Baodao.
It's not that there is no takeaway service, it's whether you can afford to spend it.
Don't be stingy with tips, or someone will spit in your lunch box.
"If that's the case, it's better to go to an electrical chain store and buy it. At the very least, those salespeople will teach them how to install it. "Michael Dyer has some understanding of William White's magical brain circuit. He seems to be in a hurry, and that guy doesn't sell computers at all.
"Ahem, boss, according to what we know, this phenomenon is rare.
Merely. ”
"What is it?"
"Amazon's DVD sales have skyrocketed, and we've noticed that several brands are running out of stock. ”
"Damn, okay, I got it. The corners of Michael Dell's mouth twitched, he was still here because of whether to configure a DVD or not, but the world of legends didn't have the option of CDROM at all.
It seems that if you don't add this thing, it will definitely be regarded as a backward product.
To be honest, the current performance of the legendary world has far exceeded his judgment. What you see is a chaotic after-sales service, and what he sees is indeed a group of blind consumers.
Yes, these people don't know about computers and don't necessarily need them. However, they chose to buy a computer.
Not to mention the rest, this alone will have to throw a few streets out of Dell. The world of legends is simply the Apple of IBM-compatible machines.
The most stimulated, without a doubt, is Bill Gates. Temporarily free from the entanglement of the Ministry of Justice, he desperately needs to make a move.
If William White could, why couldn't I. Could it be that I, Bill Gates, are inferior to you? The stock price has been a bit weak recently, and if there is no more news, the fund manager should scold his mother.
Isn't it just differentiated management? What is this, I don't dare to sell Microsoft's computers all over the world.
Tsk, customer service is outsourced to Ah San, what is this brain? Well, it's full of curry flavor, but it's cheap!
From this day on, Ah San entered the sight of the Silicon Valley bigwigs.
It's great to have a basic native English as your mother tongue. We need a lot of coders and customer service right now, and of course, if you have others, we need them too.
What, the pronunciation is difficult to hear, and customers may not be able to understand it.
No, there is evidence that the strong curry-flavored English may be the most authentic London accent.
As software grows in size, no matter how good a software engineer you are, there's no way to build a piece of software on your own.
At this time, mass production of these coders has become a top priority.
Hehe, when you are all Ah San. Don't blame the buddies for not reminding them, these bastards are just as hard to handle.
What, find a little more power from the rabbit country.
Trust me, it's a bad idea.
No store owner wants to hire rabbits, because these guys are so capable. It's so fitting to work fast and not eat much and not consume much.
However, these people are just too hard to fight unless you can keep getting him promoted. Otherwise, sooner or later, you will find that you have cultivated a very powerful opponent for yourself.
Well, the road to promotion of US imperialism is far less tragic than that of the Big Rabbit Country. If you think about it, you will understand that if you can study in a prestigious school in the United States, what kind of easy people will be there!