Chapter 168: Cheers
"Women are like flowers, eighteen years old"
As soon as he stepped into the door of "Woman Flower", Long Peng saw a simple, straightforward and pleasing calligraphy hanging on the wall.
Long Peng surging chuckled: "Yes, yes, I like all men here." ”
Yao Yao glanced at him: "Think beautifully." ”
Guo Xiaoqing laughed, and even the front desk attendant who had just finished bowing and greeting them couldn't help but cover his mouth.
Just now, the three of them spent almost two hours taking Old Man Fang to tour Yangtian Village.
After walking the trestle bridge, I also took the cable car to the top of the purple gold to see the night view.
On the platform in front of the Yuelao Temple, the old man Fang caressed the wisteria carving on the guardrail pillar, looked at the lights of the village below, and said with emotion: "Several of my grandsons and great-grandsons who work outside have returned. When people are old, they want to see a family reunion, peace, harmony and happiness. ”
"Xiaolong, Xiaoyao, and Designer Guo, you who have made great efforts and wisdom for the village, you have helped me do it, and you have helped most families in the village to do it. Thank you...... Thank you. ”
Looking at the tears in Old Man Fang's eyes, Long Peng felt some pride in his heart that "it's all worth it".
Yao Yao and Guo Xiaoqing are the same. After months of hard work, it was finally time to harvest.
Thousands of wisps of brocade vines cover the patio, soft spotlights fall from above, verdant leaves stain the courtyard, and countless slightly swaying air roots sparkle, more dreamy than daytime leaves.
The three of them sat down at the long table and called the manager and the three waiters over.
The four of them were still excited, and without waiting for Long Peng to ask, they chattered: "There are already three guests staying here, and they are very curious about this inn for women, and they are very happy with the intimate service we provide." ”
After asking them what they had done, Yao Yao asked, "Do you feel busy?"
The four of them nodded in unison: "It's very busy." They went out to visit the village at eight o'clock, and we were a little free. ”
"Do you think that's good?" Mr. Guo said.
The four of them were slightly stunned, but the store manager still nodded: "It's good, everyone is very happy." ”
Guo Xiaoqing shook his head: "You just say that you are busy with three guests, what should you do if you have ten?
The four of them were stunned again, looked at each other a few times, frowned and pondered.
After waiting for a while, Guo Xiaoqing said again: "Do you still remember the standards and norms of five-star service?"
Of course, they remembered that these were always the points that were always mentioned during the training.
The four of them tightened their bodies, and they all stood up and bowed to the three of them: "Mr. Long, President Yao, Miss Guo, I'm sorry!"
Long Peng waved his hand to sit them down: "Hotel services should be more about preparing in advance according to the needs of guests, and at the same time providing convenient and thoughtful tips and quick responses, rather than being a babysitter for guests." ”
"Even the personal butler of the presidential suite of the Wisteria Blossom Hotel only provides thoughtful service in terms of schedules, preferences and reminders, and will not help them do everything. ”
"A good service attitude is not only about making guests happy, but also about rejecting things that are not part of your duties. Bear this in mind. ”
"The store manager does the store manager's business, the front desk does the front desk thing, the room service does the room service thing, as long as you coordinate and cooperate in accordance with the training specifications, there will never be just three guests who are busy with the incident. ”
The store manager stood up again and bowed to Long Peng: "I'm sorry, it's my responsibility." I didn't have a good process and a plan, and everyone did things that didn't make sense. ”
A hint of appreciation flashed in Long Peng's eyes: "You should have heard about what happened in the big hotel, aside from the factors of the management team, the behavior of the waiters is also unqualified, and you must also learn a lesson." ”
"I'm going to have a clearer and more executable workflow tonight. The store manager said: "Our tips to customers are really not clear enough, so there are often things that customers find confused and inexplicable needs happen." ”
"Good work. ”
Yao Yao and Guo Xiaoqing stood up and shook hands with her, and said a few more words to tell them to pay attention to safety and save resources, and left with Long Peng.
The [Workers, Peasants and Soldiers Dormitory] next to the village committee, the [Under the Banyan Tree] in Banshan Village, the [Bai Luying] on the edge of Fengmen Pond, the [Green House] on the bamboo forest beach by the Yang River, and the [Wooden House] at the foot of the Zijin Summit, the three of them visited and inspected one by one.
All inn waiters have the same problem: they are full of responsibility when they first take up their posts, they are enthusiastic, they want to do their best, and they are responsive.
Every store manager and waiter are busy, but in fact, nine times out of ten, they are unnecessarily busy, which not only takes up most of their time and energy, but also causes inefficiency and customer nervousness.
The three of them went to talk about the past one by one, pointed out the problems and shortcomings of these store managers and waiters who had just taken up their posts, and gave pertinent and feasible suggestions.
At the same time, the three did not hesitate to praise them.
Because of the dress and spirit, any store does a very good job.
Therefore, even if they were all village girls and village women with low education, because they had received several months of training in manners and conversation, they could already be regarded as half elite women.
Just like the store manager of [Woman Flower], whether it is admitting mistakes or behaving, he is very decent and has a strong sense of responsibility.
Coming out of the [wooden house], Long Peng said to Yao Yao while driving: "The original group of people selected is good. There is a sense of responsibility, a sense of responsibility, and the courage to take mistakes. ”
"It's all carefully chosen. Yao Yao sighed: "Am I easy? I have been working day and night for the past few months, and everyone is haggard." ”
"Where are you haggard? I see that you are much more delicate than you were two months ago. Guo Xiaoqing knew that she was a demon and begged for mercy from the dragon, and wanted to dismantle her platform, Gege smiled and scratched left and right on her: "The effect of 'Royal Dragon' is not blown, you look at Old Man Fang, his spirit is much better than before." ”
Yao Yao was itchy by her, laughing and begging for mercy to dodge.
Long Peng shook his head and smiled, admiring the night on both sides, and drove the patrol car to the Wisteria Blossom Hotel.
Lu Changxiong and He Fei just came back from shopping, and they were in a good mood, and when they saw Long Peng coming, they hurriedly pulled them out for supper.
Sitting down at the night snack shop next to the big cafeteria, He Fei first apologized to Yang Xiayao for the leaders of the units who were smoking in the hotel lobby, which made Yang Xiayao panic.
"It's because we're not doing our job well, and the main responsibility lies with us. ”
Yao Yao took over with a smile: "After this incident, we have realized a lot of shortcomings, and we have also supervised all inn stores tonight." With the progress of the trial operation, there may be more problems exposed in all aspects, and we will adjust our strategy at any time and seek solutions that are satisfactory to all parties. I believe that when the village is opened on the National Day, Yangtian Village will become more perfect. ”
Long Peng's eyebrows moved, and he secretly praised that he was worthy of being the village party secretary, and his speech was different.
"To prevent the slightest, Yao Zhishu is indeed a good cadre. After Yangtian Village opens, it will definitely soar. ”
Lu Changxiong laughed and unveiled the topic, and said to Long Peng: "Mr. Long, we took a look at it in detail tonight, and Yang Tiancun has been built perfectly. I don't know what your plans are for the future, but what can we do in our county for this?"
Long Peng thought for a while, and decided to reveal a little, saying: "Wei Mixiu was originally scheduled to be held in Huanghuang this year, and I plan to bring this project over and put it in the village." ”
"Vicky?"
Lu Changxiong and He Fei didn't react at once, and looked at each other a little blankly.
Even Xu Shan, who is a fashion female official, did not instantly associate the unique brand that is famous all over the world and popular among women.
Long Peng snorted: "The world's largest underwear show, once a year." It is usually held in mid to late November. ”
Lu Changxiong and the others realized what it was, and they all looked at Long Peng with wide eyes: "Can you pull them here?"
"They will have an operations team to inspect these days. Long Peng nodded: "It depends on whether they are satisfied with the environment here, and whether some details can be solved." ”
"For example?" He Fei and Xu Shan and several other leaders who came with them were full of excitement.
"The number of audience seats, TV support, expenditure and income distribution, reception of special guests, etc. ”
Several leaders looked at each other, and none of these seemed to be difficult to solve, while most of them couldn't.
At most, some support is provided in terms of security and vehicles.
"That ......" Lu Changxiong rubbed his hands, his expression was a little sneering: "If it happens, what can we do?"
According to his understanding, if Wei Mi really held this year's big show in Yangtian Village, at least tens of thousands of people would come by then.
This is no joke, there must be a foolproof solution.
"Security, food, medical care, transportation, and hotels in the county also have to be updated. ”
Long Peng said: "As for the TV broadcast, I can handle it, and the special guests, Weimi's team and the angel team should be able to receive all of them in the village." ”
Long Peng Peng didn't know exactly how many people there would be.
But he didn't worry, it was a big deal to immediately renovate those viewing platforms on the mountain, and it wouldn't take a few days to provide hundreds of more beds.
After chuckling a few times, Long Peng said again: "If this thing really happens, then Yangtiancun's popularity will be global." In the future, whether it is the county or the city, it can get huge benefits. ”
Lu Changxiong and He Fei glanced at each other, both saw the excitement in each other's eyes, and nodded at the same time and said, "Notify us immediately if there is news." ”
Yang Xiayao glanced at Long Peng, saw him nod slightly, and then said, "Now there is good news that needs to be prepared by the leaders." ”
"What?" several leaders looked at her at the same time.
"We have signed cooperation agreements with more than 2,000 large and small travel agencies across the country. We have started or are preparing to do publicity and promotion in various travel agencies and various travel platforms, and it is estimated that tens of thousands of people will visit here every day during the long holiday after the opening of the village. The county needs to do something about it. ”
The leaders were surprised and delighted.
They originally wanted to ask Long Peng Peng how to drain the traffic after the opening of the village, but they didn't expect that Yang Tiancun would sign a cooperation agreement with so many travel agencies silently.
Tens of thousands of people a day, even if half of them are tour groups, and half of them are self-driving and taking public transportation, which will put great pressure on the transportation and logistics supply of Santang County, and even lead to an increase in prices.
The problem of customer source suddenly changed from a worry to a burden.
However, there are still 10 days to go, and they still have time to prepare and deal with it.
"Be prepared to do as much as you can. ”
Long Peng turned sideways and asked the waiter to put down the dishes, and then said: "The village opened at 0:00 a.m. on October 1, and Vice President Yao and Vice President Yang did joint live broadcasts on multiple online platforms at the same time, and any platform would have tens of millions of traffic, two of which would be hundreds of millions." ”
"The live broadcast is scheduled to last for three days. After the National Day, there will definitely be a lot of self-media people who will come here to grab the heat to do live broadcasts, and when the time comes, not only will you need to ensure the smooth flow of the network, but the official platforms will also be ready to support you and deal with huge visits. ”
"Tens of millions, billions?" Several leaders looked at each other again.
They had no doubt that Long Peng could do it, after all, Yu Rui had told them about some of the things he had heard.
At the same time, they know what that means.
Huge visibility, lively searches, discussions, and web visits.
There are also tourists who come because of this.
Perhaps on the day of the National Day, Santang County will usher in rolling traffic.
If you are not well prepared, the traffic in Santang County will be paralyzed in an instant.
He Fei raised his hand to wipe the cold sweat that didn't exist: "Fortunately, there are still ten days, which is enough for me to prepare." ”
"I'll have a meeting tomorrow when I go back to the county. ”
Lu Changxiong picked up the chopsticks with a smile and beckoned Long Peng to the three of them: "Eat while it's hot, and chat while eating." ”
All the leaders were very happy and greeted them to eat and drink.
Chatting, Xu Shan mentioned the issue of wisteria blossom mall: "There are so many product types, you have prepared sufficient inventory? ”
"It's just a test, and the mall program is still making final optimizations. Yang Xiayao said: "As for the goods, they will arrive one after another in the next few days, and the orders on the mall will be shipped directly from various factories." Stocking is still sufficient. ”
"I'll help you when you open the village. Xu Shan was a little excited: "I fell in love with several clothes and some trinkets. I have to buy some gifts for my daughter. ”
"Thank you Sister Xu for your support. Yang Xiayao chuckled: "I also work part-time as the image spokesperson of Yang Tiancun, and I also asked Sister Xu to help with publicity." ”
While speaking, Sanya from the cake shop opposite sent a tray of various moon cakes: "Leaders, this is freshly baked this afternoon, please taste it." ”
"Good. ”
Lu Changxiong and the others heard the strings and songs, and picked up a small piece and ate it.
As soon as the mooncakes were eaten, several people's eyes lit up, and they even applauded deliciously.
It's delicious.
The unique aroma and the variety of carefully concocted fillings are much more delicious than the mooncakes they received during this time.
After a few glances at each other, He Fei beckoned to the waiter Sanya: "Prepare fifty or sixty different fillings and styles, and I will bring them back for the leaders in the hotel to taste them later." ”
"Thank you for your attention. ”
Yao Yao's pretty face suddenly lit up, and asked Sanya to go back to prepare immediately.
Long Peng raised his wine glass and chuckled: "Come, cheers." ”