"Wooden House".

The name of this inn is too frustrating, it might as well be called twilight. The inn houses in the twilight are indeed quite beautiful (pictured).

The name is frustrating, and it's really beautiful here.

Elsewhere, vines are roofed, and roads are covered here (pictured).

Walking in it, the aroma and romance surround you, tsk...... I forgot I was here to stay here.

Have you ever seen a real hobbit house? There are sixteen of them (pictured).

Today I'm going to be a hobbit.

A large room of more than 40 square meters, the layout inside is beautiful, you and I will be your girlfriend (with photos).

Hold a cup of tea, sit at the door and watch the wisteria canopy, you will wish that time stopped.

In particular, the few rays of light leaking from the transparent skylight, every time I close and open it, I feel like I am God.

This design is no one.

Although it is in the mountains, it is not damp or stuffy at all, the air exchange system is very good, and no noise can be heard.

Do you see this huge wisteria flower? (Pictured) It is said that it was the pair of hard-working mandarin ducks that changed, and I also mourned with emotion.

It is said that there is a moon-old temple on the top of the mountain, and I must ask him for a boyfriend.

..................

In the Long family's mansion, Yang Xiayao's face suddenly darkened: "The hotel said that there was a shortage of manpower, and asked to activate the emergency plan." ”

The so-called emergency plan is to transfer relevant personnel from other inns to the Wisteria Blossom Hotel.

Yao Yao spread his hands: "Everyone says that they are short of manpower, how can they smoke?"

Yang Xiayao patted her forehead with a headache: "I knew that I should send more people to train." ”

Long Peng and Guo Xiaoqing looked at each other and smiled, looking like they were watching a play.

Ling Yun, who had just come out of the room, couldn't stand it anymore: "Except for the Wisteria Blossom Hotel, which now has dozens of guests, there may be a shortage of people sometimes, and the other inns are not understaffed, but the waiters are too high." ”

"Huh?!"

Shuangyao was puzzled, and then saw Long Peng and Guo Xiaoqing's smiling expressions, which were even more inexplicable: "Why are you all like this?"

Long Peng shook his head: "The few people you invited to manage the hotel are too thieves. Inform them that the probationary period will end on September 28, and if it is still like this, they will get out. ”

The sisters froze.

This is a stick to death?

"Mr. Long is right. ”

Guo Xiaoqing said: "There are already 8 people in their team, and there are 8 waiters assigned to them. With the exception of the Presidential Suite, which requires a 24-hour private butler, in other cases, according to the number of floors and rooms, even if it is 100% occupied, the manpower is completely sufficient. ”

"It's understandable that they want to have more people and give better service to customers, but we think they are more interested in striving for better evaluation and performance in order to make their jobs better. ”

"They've asked you to bring more people in, and I think it's more about wanting to take full control of the hotel, in addition to sharing some of the work. There are a lot of gray extras in this industry. ”

Yang Xiayao's face instantly became a little ashamed and embarrassed.

She had never been in the hotel industry, and she really didn't know how many of them were boring.

Guo Xiaoqing smiled and said: "The reason for the shortage of staff in other inns is more that the waiters are on top and are overly enthusiastic and thoughtful to customers. ”

"Isn't that good?" asked Yao Yao.

"It's not good. ”

Guo Xiaoqing patted her on the shoulder: "The service standards and processes are fixed, and they have also learned the operational flexibility." Now I'm sure that the waiters at several inns have even taken over some of the functions of signposts and security guards, and have even acted as supermarket salespeople. ”

"The scale of the Qingshe wooden house is relatively large, and the wooden house has also added more than a dozen hobbit flower houses, and there will definitely be a shortage of manpower in the future. But now with only single-digit occupancy rooms, there should definitely be no problem. ”

"When something like this happens, it can only be that the store manager doesn't do a good job of the process, and the waiter is too excited, hoping to do everything to the best for the customer. ”

"But how can there be extremes in the service industry? If the standards and processes are followed, the expectations of nine out of nine customers are met, and the rest is basically the unreasonable behavior of customers. ”

The two sisters finally came to their senses, looked at each other, and shook their heads laughingly: "We are still too vegetable." ”

"It's not just a matter of being a vegetable and a fun-loving person. Long Peng joked: "They will return to reason after they are excited." We're going to visit them tonight and talk to them. ”

Shuangyao nodded in agreement.

"So we need these ten days of trial operation to get everyone to adapt to the position and environment. ”

Ling Yun's face was serious, and he said, "Xia Yao, if you want to take over the company and make it public, you must learn how to be a real manager." Now it's the familiarization stage, and you can do everything you want. But in the future, it's all on the right track, these small things are not your responsibility, but the operation department's manager's business, and the big director will not pay attention to these small things. ”

"Sister Ling, I know. ”

Yang Xiayao nodded heavily and picked up her phone to edit the information.

Wang Xilin, general manager of Wisteria Blossom Hotel, and the boss of the eight-person management team invited by Yang Xiayao from Ximing City.

From a quasi-five-star hotel deputy general manager to a real five-star hotel general manager, and the salary is much higher than at the beginning, he is satisfied.

Although this five-star hotel is a little smaller, with only four and a half floors of guest rooms and a total of more than two hundred beds, the design and grade are really not said.

It's much stronger than the quasi-five-star he served in before.

And the degree of intelligence is extremely high, which gives him a sense of accomplishment in controlling the future.

Therefore, he wants to take this hotel into full control.

At the beginning, he didn't think that there was anything in this mountain to make him look at, and he thought it was just a hotel.

When he came to see it, it hadn't been renovated yet, and he was already shocked.

Then, he really wanted to bring all the foreman ministers and waiters who had a good relationship in the past here, so that this hotel would completely become his world.

It's a pity that Yang Xiayao didn't let go, as long as the eight most important management positions.

Today, dozens of leaders at all levels moved in at once, and he felt that the time had come, so he asked Liang Wanli and them to keep instructing eight waiters to do this and that for the leaders, even if the leaders did not need it, they also took the initiative to ask and send it to the room.

The name is beautiful: the leadership is hard, and the hotel provides meticulous service.

The leader was happy, and he really mentioned various needs such as helping to buy packs of cigarettes and teaching various smart devices how to use them.

It's as if they won't go downstairs without legs, and there are no instructions on the equipment.

Wang Xilin was also happy.

Leaders all talk about personality, pomp and face, everyone is busy and there is not enough manpower.

Apply to activate the emergency plan and let other inn borrowers come.

Then it is logical to stuff more of your own people in.

Otherwise, how can you make extra money?

How do you eat rebates through purchases without knowing it?

How to unreasonably consume alcohol, beverages, toiletries, and monetize them?

How can you not enter the system to open a room for someone?

All of this requires the cooperation of your own people.

I heard that Vice President Yang was only a village primary school teacher before.

It's just a yellow-haired girl in her twenties.

How can you understand how deep the water is in the hotel industry?

What's more, she has so many things to take care of.

As long as you replace the hotel with your own people, you can toss as much as you want in the future.

The share of money that belongs to the company will not be less.

I have been in this business for more than ten years, and these are basic operations.

When the mobile phone rang, Wang Xilin immediately picked it up and looked at it, and his face sank instantly.

"Arrange work reasonably according to the responsibilities of the hotel's employees, and do not do unnecessary things. At the same time, the entry of new employees is suspended. At the beginning of the trial operation, you were in a lot of situations, and the company was very dissatisfied, so it was decided that the probationary period of your eight-person team would be compressed to September 29. At that time, if you think that you are not qualified to manage the Wisteria Blossom Hotel, you will immediately terminate the labor contract. ”

This is the full text of the text message sent by Yang Xiayao.

"Something bad. ”

Wang Xilin immediately knew that he was in a hurry.

Yang Xiayao may be a rookie, but there are masters behind her.

Otherwise, it would not be possible to build this mountainous village into what it is now.

But you can't just acquiesce to it, otherwise it will be difficult to do it later.

Wang Xilin thought about it, dialed Yang Xiayao's mobile phone, and said in a low voice: "Mr. Yang, the hotel is indeed a bit chaotic now. As you know, the main leaders of the entire Santang County have come to us, and the leaders are not easy to serve......"

Over there, Yang Xiayao turned on hands-free, and Long Peng and Ling Yun both heard Wang Xilin's words and couldn't help but shake their heads slightly.

Yang Xiayao's pretty face sank, and she said with a hum voice: "Mr. Wang, do you mean that you sixteen people can't serve the Wisteria Blossom Hotel, which has only a quarter of the occupancy rate?"

Wang Xilin chuckled in his heart, and hurriedly said, "Mr. Yang, I didn't mean that......

"You don't have to say it. ”

Yang Xiayao gritted her silver teeth: "I'll go over immediately, and I'll terminate the contract with you now." Within two hours, the eight of you packed up my things and left. ”

With that, Yang Xiayao hung up the call, took a deep breath and stood up and walked towards the door.

Yao Yao glanced at Long Peng and hurriedly chased after him.

Guo Xiaoqing couldn't laugh or cry a little, why did things suddenly evolve to this point?

Of course, she knew that Long Peng Peng would not mind the hotel management team sneaking around to make a little benefit, after all, the unspoken rules of this industry are like this.

There is no way to avoid it.

When the water is clear, there are no fish.

But it's too unethical for this team to play this hand just after it opened.

She doesn't have a problem with firing the team, but ......

"How do you clean up this mess?" Guo Xiaoqing said as he looked at the two of them.

"Little things. Ling Yun was not shocked: "I'll be on duty for one night tonight, eight waiters are enough." ”

As she spoke, she looked at Long Peng: "Boss, which one are you looking for?"

"Kunlun Tenglong. Long Peng said: "You call the old party, and I will let the plane pick them up." ”

Ling Yun said hello, got up and walked to the side to make a phone call.

In the lobby of the Wisteria Blossom Hotel, Wang Xilin, who was full of anxiety, kept calling Yang Xiayao's phone, but the other party did not answer at all.

After being cut off for the fifth time, Wang Xilin sat on the sofa in a dejected manner, his mind in chaos.

As soon as I thought I was going to heaven, before I could laugh out loud, I was slapped to hell with a palm.

Why did you do that?

Liang Wanli had been at the front desk, and when she saw that something was wrong with the boss, she couldn't help but come over and ask, "Mr. Wang, are you okay?"

Wang Xilin looked up blankly, smiled bitterly and said, "If there is something, we all have something." ”

..................

After a while, Yao Yao and Yang Xiayao took an electric car to the door of the hotel, and Huang Yanping arrived at the same time, and she was still holding a document bag in her hand.

Wang Xilin and Liang Wanli, who greeted the door, had white faces, and whispered in an almost pleading voice: "Mr. Yao, Mr. Yang, listen to my explanation......

"Nothing to explain. ”

Yang Xiayao had a cold face, and her tone was full of anger: "I thought you were locals and had some management experience, but I sincerely invited you here, and I agreed to all the conditions you proposed." ”

"And what do you guys do with the job?"

"A management team of eight people, eight waiters who have undergone strict five-star service training. Sixteen people, and they can't handle a conference group of forty or fifty people?"

"You want to make some benefits, I can understand, you are a rookie, I admit it, but you can't treat the hotel as your territory, and you can't open a wisteria company as a fool and a lot of money. ”

Liang Wanli fully understood what was going on, knowing that Wang Xilin's little abacus had been seen through by others, and said in a low voice: "Mr. Yang, you are calm......"

"How do you calm me down?" Yang Xiayao looked at the villagers and the surrounding shop decoration workers who had gathered around, and her voice turned cold: "Don't tell me that you don't have such thoughts, saying half a sentence is an insult to our IQ and lowering your personality." ”

Wang Xilin and Liang Wanli choked and couldn't say a word.

Another man came out of the hotel, it was the deputy general manager of Wang Xilin's team, responsible for procurement and hotel ancillary facilities, hearing Yang Xiayao's words, he glanced at Wang Xilin, who looked depressed, turned his head and said: "Mr. Yao, Mr. Yang, you see, there are still so many leaders living here, and there are some other guests, if we leave like this, it will not be good for the hotel......"

Yao Yao looked at him coldly: "Are you trying to blackmail us?"

"Nope. The man hurriedly shook his head: "I mean, please ask the two bosses to give us another chance, and we will definitely do a good job." ”

"Yes, yes, yes. Wang Xilin and Liang Wanli also nodded hurriedly.

Yang Xiayao snorted, pointed to the people in the lobby with a cigarette in their hands, held their hands and looked at their five or six county unit leaders through the glass, and said, "That's how you manage the hotel for me?"

Wang Xilin and the others glanced back, broke out in a cold sweat, and stammered, "...... They're all leaders, how dare we care? Besides, smoking isn't a ......."

"I don't dare to manage it, and I can't manage it. ”

Yao Yao interrupted him and pointed to the three of them one by one: "Then what are we inviting you to do here?"

Wang Xilin and the three of them suffocated again, knowing that there was no room for maneuver at all.

Yang Xiayao waved her hand: "If you don't want to be more embarrassed, just gather your people and go to the office to go through the formalities." ”

Looking at the gloating expressions of the surrounding villagers, Wang Xilin's faces turned pale, and he turned his head and rushed into the door of the hotel.

The family of three, who went downstairs to prepare dinner, witnessed the whole process......