Facts have proved that the reporters of the central media are not as unbanked as Baoxing said. Although it was a little bit of a long wait, the people who came looked very powerful.

"I'm sorry, I've been waiting for a long time, I'm Dong Yuehui, the public relations manager of Wandu. There was a meeting just now, and I had to find out what it was all about, so I'm sorry to be late. ”

A middle-aged man in a suit pushed the door directly into the room, explaining as he walked hurriedly.

The tone sounded very sincere, but I don't know why, when it fell into Guo Xiaoyi's ears, what I heard was simple perfunctory.

However, she still stood up with Baoxing: "Manager Dong, hello." ”

followed by a process-style greeting, but Baoxing deliberately did not introduce Guo Xiaoyi seriously, but just casually said, "This is Miss Guo, our intern assistant of central media." "I brought it.

Of course, no one felt that there was anything wrong.

Of course, no one cares about the little assistant, let alone the internship period.

However, Dong Yuehui still looked at Guo Xiaoyi twice, mainly because the girl looked too young and slightly familiar. But he didn't think about it deeply, after all, he came to solve the trouble, and the people in front of him were the trouble.

The photojournalist has also taken advantage of the greetings of several people to take place, waiting for the two sides to officially start confronting each other.

Dong Yuehui glanced at the photojournalist's lens and said, "Reporter Bao, you don't need to record the camera, right?" Actually, I have just learned about the situation, and in fact, our senior customer service specialist has already informed this Miss Lin of the final solution. ”

The first sentence of Wandu, the public relations manager, annoyed the victim sitting there, and Ms. Lin immediately choked up: "Manager Dong, what do you mean by this? What do you mean that your senior customer service specialist has already informed me of the solution? I feel that you have a plan, and you don't need the consumer's approval at all, right? The solution you proposed is to give me consumption coupons for your company's products? Isn't this ridiculous? Do you think I can still be your customer? What is the use of giving me six consumption coupons of 50 yuan? That's how you treat consumers?"

Dong Yuehui smiled and said, "But Ms. Lin, our senior customer service has also made it clear to you. First of all, strictly speaking, Wandu's search engine system is provided to users for free, in other words, you have not consumed on our products at all, and the term consumer is not accurate. Secondly, in fact, there is no violation of the law in this matter, and it can be seen from the screenshot you provide that on the interface of the feedback information column after you search, there is obviously an advertisement, right? This is also in line with national policy, ...... again"

Before the public relations manager finished speaking, Ms. Lin retorted emotionally: "What do you mean by this? Isn't this confusing the concept? What does it mean to mark an advertisement? Of course I know that it is an advertisement! According to what you say, there is no need to advertise the brand of regular Huaxia International Travel Service, right? You are advertising Li Dai Taostiff is violating the rules, what does it have to do with whether or not there is advertising?"

Dong Yuehui was silent, just quietly watching Ms. Lin go crazy, obviously thinking that this woman was not rational at the moment and didn't want to communicate with her.

Guo Xiaoyi found a sense of existence at this time, and immediately stepped forward to comfort: "Sister Lin, don't worry, let's let that Manager Dong finish speaking." Rest assured, we're here to help you reason. Who is right and who is wrong in this matter, when Manager Dong finishes speaking, he will naturally have an explanation. ”

"Okay, we'll listen to him!" Ms. Lin was quite reasonable after all, and said when she suppressed her anger.

Dong Yuehui then spoke: "Thank you, thank you, this Miss Lin, please don't get too excited." Since you have called all the reporters from the central media, we might as well be reasonable. As I mentioned earlier, our advertisements are indeed in compliance with national laws and regulations, so as an adult consumer, should we be able to have a certain ability to discriminate? Secondly, after this incident, our customer service and technical departments have been actively following up and dealing with it. ”

"For example, we have contacted the other travel agency and imposed a penalty to reduce the weight. and also offered to compensate this Miss Lin. In fact, if you really want to talk about it, the main problem of this incident is that the previous dispute between Miss Lin and the travel agency that provided the service over the contract has little to do with Wandu. However, as a responsible company, our customer service still tries to hope that users can be satisfied, so we are willing to pay out of pocket to compensate them. We also told Ms. Lin that as long as she changes her mind, this compensation can be applied for at any time. ”

Ms. Lin waited until Dong Yuehui's words fell, and then she held back her anger and said: "You said it all, that is to say, if you don't have any violations, you will compensate me, so Wandu actually suffers a loss?"

Dong Yuehui didn't answer directly, but looked at Baoxing and said, "Reporter Bao, at the level of the platform, we can only deal with it like this." And there are also penalties for merchants, such as continuing to search for the keyword CIT, and you can't see this travel agency anymore. Of course, since she has brought all the reporters from the central media for this matter, we can also take a step back, and don't continue to make trouble about this matter, so that on behalf of the company, I will give the illegal merchants a direct punishment of removing them from the shelves, and at the same time promise to give Ms. Lin a compensation of 2,000 yuan in cash, so forget it?"

......

"Sister-in-law, sister-in-law, that guy lied, I've found it. Although they did adjust some weights, it is true that the Pengcheng International Travel Agency is no longer displayed when searching for CITS directly through Wandu, but if you search for the main route of this trip, such as Hong Kong Island, Ao Island and Taiwan Island with group tours, the first place still shows this travel agency. ”

As soon as Dong Yuehui finished speaking, Guo Xiaoyi heard Xiao Zhi's voice in the headphones.

This can make Guo Xiaoyi happy.

This time, Baoxing positioned her as a little assistant, and she did come with a learning mentality, but when she encountered this kind of reversal of black and white, the little girl felt that she couldn't bear it.

"Wait, Manager Dong, what did you just say? Other consumer appeals, such as hoping that the merchant will apologize, hoping that you can provide the business certificate of the Pengcheng travel agency, etc., you have not responded, so I will not say who is right and who is wrong. So just now you said that the illegal merchants have been taken off the shelves? Let me ask again, have you really taken Wandu off the shelves?" Guo Xiaoyi said directly.

Dong Yuehui glanced at Guo Xiaoyi inexplicably, then looked at Baoxing, and then replied: "Of course!"

"Come on, come on, let's see, I'll use my phone 10,000 degrees first. ”

As she spoke, Guo Xiaoyi took out her mobile phone, opened the Wandu APP downloaded before the visit, and then followed what Xiaozhi said, quickly typed in the search bar for a seven-day tour of Hong Kong and Macao Island, and directly clicked into the first result of the search bar, and then handed the mobile phone to Ms. Lin who was standing beside her, and asked, "Sister Lin, take a look, is this the house?"

"Yes, yes, yes, this is the case, and the recommended items are exactly the same. Xiao Guo, you have to be careful, after I visited this website, someone claiming to be a staff member of the International Travel Service called me, and added me to WeChat to introduce their projects of cheating people. ”

"It doesn't matter, Sister Lin, I haven't registered Wandu's account or my mobile phone number, they definitely won't be able to find me so easily. ”

Guo Xiaoyi said, took the mobile phone from Sister Lin's hand again, handed it to Dong Yuehui, and asked, "Manager Dong, is this what you said about removing merchants from the shelves? Or is the removal of the shelves you are talking about different from what we understand to be taken off the shelves? Blocking a keyword, and if you can find another keyword, you dare to call it off the shelf? And this travel agency is still in the first place, this is what you just said about reducing the weight?"

Dong Yuehui did not take Guo Xiaoyi's mobile phone, but looked at Baoxing.

It's a little awkward.

But after all, he is the manager of the public relations department, and the reaction is still super fast, Dong Yuehui immediately said: "This should be a technical problem." Algorithmically, this part cannot be completely shielded. We also block by keyword. ”

"Wow, this guy is really good at lying, there are at least seven or eight ways to completely block any store, and he said it was impossible to block it. Sister-in-law, do you humans like to talk nonsense with your eyes open? I've been in this situation several times today. Tut-tut, that's amazing. ”

Ash's comment sounded in Guo Xiaoyi's ears again.

Now the little girl is even more angry.

Look, it's okay to talk nonsense with your eyes open, and it will also bring bad children.

If the Wisdom Church lied, wouldn't such a smart child be able to coax a lot of people around?

Guo Xiaoyi felt that she couldn't bear it anymore.

"Manager Dong, can you be a little more sincere and show a Wandu attitude? If you continue like this, this matter will really be over today!" Guo Xiaoyi said indignantly.

"Reporter Bao, what do you mean by this assistant?" Dong Yuehui frowned and asked at Bao Xing.

Baoxing didn't say anything, Dong Yuehui shook his head slightly, and then looked at Ms. Lin: "This Miss Lin, my plan just now is to directly compensate you for 2,000 yuan in compensation, and at the same time, we both sign a contract, you don't want to pursue this matter, are you willing to accept it?"

"To be honest, it's a very lucrative package. As I just said, if you really want to be legally speaking, Wandu has no responsibility, and I fully take care of your emotions before agreeing to this plan. Of course, I also promise you that further penalties will definitely be imposed on the travel agencies involved. If you still don't accept it, then you really have to go to court to sue, and the subject of the lawsuit should also be the travel agency, and finally let the court decide what to do in the end. But what I would say is that it's certainly not much better than the one I gave me. ”

Ms. Lin hesitated.

Speaking of which, this treatment plan has been many times better than before, from Wandu's 300 vouchers to the current direct compensation of 2,000 yuan in cash, which also makes her feel almost the same.

The most important thing is that although Dong Yuehui's words are ugly, they are actually right.

As a small ordinary person, she continues to be tough with a large company like Wandu, and she has no chance of winning at all.

If it really takes time and energy to go to court, it will affect her normal work, and the loss may be far more than the cost of traveling, which can be said to be more than worth the loss.

That's the trouble of the fart people.

Although the law is becoming more and more sound, the time and energy cost of litigation is too high, and it is not friendly to individuals.

It's not the same for a big company like Wandu.

People have a special legal department, and they have a group of professional lawyers to take this as a profession, and ordinary people don't say whether they can win a lawsuit with Wandu, and even if they win, the gains outweigh the losses.

The only thing that made Ms. Lin hesitate was that the 2,000 yuan compensation was undoubtedly won by the central media reporter for her, if she nodded at this time, what should the central media reporter think?

Naturally, Ms. Lin's eyes also looked at Baoxing.

Bao Xing, the official reporter of the central media, has become the focus of everyone's attention.

But before Baoxing could speak, Guo Xiaoyi, who had a strong sense of justice, couldn't help it, and said angrily: "Manager Guo, what do you mean by this? Are you sure Sister Lin is afraid of trouble and threatening people? Okay! Isn't it just a lawsuit? Sister Lin, I'll help you find the best lawyer in the whole of China, let's fight this lawsuit, you don't have to think about the cost! I cover all the expenses! I still don't believe it, the court is opened by your Wandu family! How do you say how to judge?"

One sentence instantly put everyone's attention on her.

It's atmospheric after all.

The reporter has seen a lot of grievances, and this is indeed the first time I have seen this kind of lawsuit.

In particular, he opened his mouth as the best lawyer in China, which directly surprised Manager Dong and Ms. Lin.

"Reporter Bao, this assistant of yours has a very loud tone. After a while, Dong Yuehui said hesitantly, he just felt that Guo Xiaoyi was a little familiar before, but when he focused all his attention on Guo Xiaoyi, he always felt as if he had seen it somewhere.

"Ahem...... Bao Xing coughed dryly, thinking about how to provoke trouble without a trace.

Well, this is his purpose, Guo Xiaoyi blew up, of course he didn't bother to pay attention to Manager Dong or Manager Dong, even if Li Wanhong, the boss of Wandu now, was standing in front of him, he didn't bother to pay attention to it at this time.

Yes, Li Wanhong is very powerful, but compared with the one behind this little sister, it is difficult to say who is powerful.

Although Baoxing is not proficient in computers, there is one thing he still understands.

For now, Wandu's software must be used on the Xin system, and the Xin system happens to be the product of Guo Xiaoyi's brother's company, and this lawsuit is estimated to be unbeatable, because I know the identity of this little aunt and grandmother, I want to give more face.

The only problem is that the-for-tat confrontation between the two sides doesn't seem to be fierce enough......