Chapter 107: Tipping
Mastercard is one of the first credit payment cards in the world to introduce laser anti-counterfeiting technology, so this will not be counterfeit goods. Pen, fun, and www.biquge.info
Whether it is the Mastercard held by foreign merchants, or the very small batch that has just been issued in China, this front desk has not only never seen it during training, but also encountered it at work, but the color of the card in Zhang Nan's hand is obviously different, which makes her a little strange.
"Any questions?" Zhang Nan asked.
The front desk immediately showed a professional smile: "No problem, sir, I will handle the business for you immediately, you need to stay for about a few days?"
As he spoke, he took the card in Zhang Nan's hand.
"It doesn't matter what color it is, as long as it can be brushed out. The front desk thought.
"About five days, by the way, I need the room phone to open international and domestic calls. ”
"No problem, it will be open for you soon. ”
The front desk here was going through the formalities, but when the list was drawn out, she was a little stunned.
There will be no online card swiping, but each purchase will be deducted, and the balance on the card will be displayed on the list. In terms of work procedures, the front desk needs to quote the amount of temporary deduction and the approximate balance (or the amount that can be overdrawn) for the customer, so as to avoid unnecessary troubles for both parties in the future.
"The withholding is $1,000, and the balance is ......" The front desk held the list, very depressed to count how many zeros there were!
Zhang Nan doesn't like overdraft consumption, and Nicole also knows this habit of the boss, so when applying for a card, she not only helped him get an overdraft consumption limit of up to $10 million, but also saved one million cash in it.
And even if it is a payment card, there is still a little bit of interest every month, even if some money is deducted on the card, there is still a little more than one million on the card!
Zhang Nan smiled at the front desk and said, "I'll see it myself." ”
I took the list handed over by the front desk and glanced at it, "Well, no problem." ”
After the formalities were completed, I pulled the box and went up to the 23rd floor from the elevator.
At the front desk, the assistant manager of the lobby on duty at the hotel walked to the front desk where Zhang Nan had just gone through the formalities and asked, "Xiao Weng, what was the situation just now?" I see that you seem to have a little problem, and you almost have to come over to take a look. ”
The front desk told him about the situation, and the deputy manager of the lobby said: "This should be the latest Mastercard gold card, and Americans have issued less than a hundred cards at most now, and it is said that every holder is a billionaire." ”
"Manager Yu, how do you know?"
The grassroots staff of the hotel generally use "manager" to refer to the assistant manager of the lobby.
"I talked about it at the meeting the day before yesterday, and you will know it in a few days when you get business training. ”
When the manager surnamed Yu said this, he thought for a while, and said: "You ask the logistics to prepare a fruit basket for this guest, and let Xiao Weng send it." ”
Hearing this, the front desk smiled: "Thank you, Manager Yu!"
She has a very nice name, Weng Qianhui, the little Weng in the mouth of the deputy manager is actually her younger brother, who works as a bellman in a hotel.
Zhang Nan is young and strong, he has a suitcase with him, and he is still a guy who can easily drag it around, of course, he doesn't need the help of the bellman or doorman in the hotel.
Many foreign guests and overseas Chinese will give a tip according to the habit of the outside when staying in the hotel, although there are rules in the hotel that you can't take it, but those porters and doormen who don't have a high income generally can't resist the temptation.
The leaders are old-fashioned and strict, and of course there are also those who are easy to talk to, such as this Deputy Manager Yu.
The overseas Chinese is obviously a billionaire, and sending a fruit basket can be regarded as a foreshadowing for the hotel to retain old customers in the future. As for specifying that Xiao Weng should send it, it is obviously by the way to give away the opportunity to get a tip.
Deputy Manager Yu knew that Xiao Weng's family was in trouble now, and he was happy to give him a favor.
Sure enough, when Weng Qianhui temporarily left his post to rest halfway, his younger brother Weng Yeming mysteriously came up and said, "Sister, guess how much Mr. Zhang twent?"
The tone was excited.
"Ten bucks?"
Weng Qianhui thought that such a big boss would never give one or two pieces, right?
The younger brother shook his head and pulled out a green Franklin from his pocket!
"So much?!"
Receiving the $100 from her brother, Ms. Weng recognized it as a genuine dollar that she had been exposed to at work.
"That Mr. Zhang was very interesting, I sent the fruit basket in, and he asked if it was all in the hotel room? I said that it was specially sent by the assistant manager of the lobby and the front desk, and he took out his pocket to give a tip.
As a result, I didn't have a single change in my pocket, so I took out a knife and gave me a dollar. ”
Weng Yeming is very happy, although the salary of working in an international hotel is high, but these porters are at the bottom, and the monthly salary plus bonus is only about 80 yuan, that is, the clothing and meals are provided by the hotel for free.
This 100 dollars is exchanged in the black market, and it can cover half a year's salary bonus!
"Tomorrow you will buy yourself a fruit basket, you want the freshest, I will pay attention to the Mr. Zhang is not in the room at that time, you will send it to him at that time, and change today's fruit, so that no one can see it." ”
Weng Qianhui is smart, she heard that the fruits in the rooms of foreign high-end hotels are changed every day, and at present, the international hotel has not yet served because it has just opened.
My brother does this in private, as long as he doesn't get the inside story known to others, he probably can still get some tips these days.
Although the two sisters and brothers have high incomes, their families have been in great difficulty recently, and they are almost crazy about money, and they can't care about the rules in the hotel.
"Don't worry, you won't let anyone find out. ”
Weng Qianhui returned the money to his younger brother, "After work, you go to the black market, change the money, don't let the police see it." Hey, the hospital is urging medical bills again. ”
Hearing what my sister said, Weng Yeming's excitement was gone, "Well, I'll go as soon as I get off work." ”
……
Even at the Waldorf Astoria Hotel in New York, Zhang Nan only tipped the waiter $10 or $20, why was he so generous this time?
Burning a lot of money?
There are two reasons for this: he sometimes claims to be a fortune teller, and he has really studied people's faces a little when he has nothing to do - the young man who delivered the fruit basket looks very similar to the beautiful front desk just now, and it is estimated that he may really be a blood relative.
Very satisfied with the service at the front desk.
So I asked if this fruit basket was the original service of the hotel, or was it a special addition.
The second is that he has just changed his clothes: in the capital in late May, the temperature in the afternoon is already a little hot, and as soon as he arrives in the room, he changes into a suit, and the change is in the pocket of the thin suit that was thrown on the bed in the bedroom.
He's going out in the afternoon.
I didn't bother to go into the room to get it, but just when I was sorting out the suitcase, a knife dollar was thrown on the table in the living room, and I took one out of my hand and gave it to the young man.
"By the way, sister, the man also asked me if the hotel has a car rental service, he plans to drive himself in the capital these days, I said to contact the front desk, and also reported your name. ”
"What car does he want?"
The hotel has a car rental service, but it is usually equipped with a driver, and there are not many customers who drive themselves.
He said as long as it's not a small noodle and a tractor. ”