Li Li rushed to the hotel in a hurry, only to see a group of people gathered at the gate of the hotel, shouting: "Return the money, return the money!"

How did you get to the gate of the hotel?

Li Li was confused, and he was recognized as soon as he walked into the middle of the crowd.

"She's the manager of the sales department, and she's been on the news before!"

"Find her, she will definitely call the shots!"

"Don't let her go!"

Li Li was surrounded by everyone, she didn't know what was going on, but the sentence of reaching out and not hitting the smiling face was still very practical.

Li Li smiled at everyone and said in a calm tone: "What can you tell me, I am the department manager of the sales department, Li Li." I didn't know anything about you because I was on vacation, so I would like you to send a representative to talk about it. ”

After listening to Li Li's words, everyone's mood eased a little.

The leader was a somewhat elderly old man, who stood out from the crowd and walked in front of Li Li.

"You are the manager, today we will talk about the harm caused by your hotel to us ordinary people!"

Li Li looked around and found that the people who were making trouble were quite old, and the youngest might be fifty years old.

They are all old people, and they must not be provoked, in case one falls, the loss of the hotel will be great.

At the same time, Li Xinyi was sitting in his office, drinking coffee and smoking a cigar.

"Did the old guys outside the door leave?"

The secretary shook his head: "No, but Li Li is here, and the scene is a little more controlled now." ”

As soon as Li Xinyi heard Li Li's name, she immediately smiled: "Isn't she amazing, let her reason with that group of old guys~"

Zhang Yuan learned that Li was leaving and also ran out of the office.

When he saw that everyone was besieging Li Li in the middle, he really sweated for Li Li.

You don't dare to scold or beat those old people, and even the security guards can't do anything about them.

The old man in the lead was indignantly recounted the whole thing.

It turned out that they came to block the hotel today because they were deceived by the marketing methods of the sales department.

A group led by Li Xinyi recently launched an online group purchase, and for every 10 people in the group, the price of each ordinary house will be reduced by 100 yuan, and so on, with no cap.

The old man's sunset tour group saw this activity on the Internet, so they added a deposit and signed up.

They have a total of about 50 people, and each room can be about 500 yuan less, they think that it is very cost-effective to live in a five-star hotel at such a small price, but who knows that after coming, it is not what they think.

The basic price of the group purchase is more than 400 higher than the listed price of the hotel, so that they do not take advantage of the sunset tour group at all.

After the group purchase, each room costs 800 yuan, which is beyond everyone's budget.

After Li Li heard the whole thing, he understood who gave him the reason for the current situation.

Now it doesn't matter whose responsibility it is, we have to settle the old people first.

Li Li patiently explained to the old people: "I'm really sorry for the uncles and aunts, this is a mistake caused by the fact that our hotel did not make the price completely transparent during the group purchase, I hope you will understand." I will find a way to settle everyone down as soon as possible, and I will also apply for room price concessions with the hotel management to minimize everyone's losses. ”

Li Li's words temporarily calmed the old people, and everyone's emotions eased a lot.

"Manager Li, we are not unreasonable, as long as the price meets our expectations of 500-600, and arrange a room for each of us, we will not pursue it. ”

The old man in the lead seems to be a cultural person, speaking and doing things in an orderly manner, not at all like an old foolish old man.

Li Li saw that most of the old people were carrying backpacks, and after making trouble for so long, everyone should be out of strength.

"Well, uncle, don't worry, I will definitely solve it as soon as possible. Before that, I'll arrange for you to take a break in the staff cafeteria, I see that everyone is tired, and this street is not a place to talk. ”

The old people nodded one after another, and the old man in the lead also agreed: "Okay, then it's troublesome Manager Li." ”

"You're welcome, that's what I'm supposed to do. ”

Li Li led a group of people into the hotel lobby, and the security guard saw that it was Manager Li who led the team, and he didn't dare to step forward to obstruct it.

Everyone walked up the stairs to the first floor, and a large group of people poured into the huge staff canteen.

The cafeteria aunts were picking vegetables and discussing, "What's the situation?"

"I don't know, it seems that Manager Li brought it in. ”

"So many people won't all eat at our place, will they?"

"How is it possible, there is no notice from above, and we haven't prepared so many dishes!"

The aunts were busy gossiping, and the old people were not idle, they all put down their backpacks and drank water.

Li Li explained a few words to Zhang Yuan, and then came to the door of Li Xinyi's office alone and violently.

As soon as the secretary saw that Li was leaving, he hurriedly shouted to stop him: "Manager Li! Deputy Manager Li is not here!"

The sound is so loud, it must be a signal to the people inside.

Li Li did not hesitate, and directly pushed the door in.

Li Xinyi, who was lying on the sofa leisurely, put away his mobile phone when he heard the voice of the secretary and trotted to the desk.

When Li Li pushed the door in, Li Xinyi was pretending to be working, not to mention not to be serious.

"Li Xinyi, why don't you clean up your mess, why are you sitting here!"

Li Li didn't save any face for Li Xinyi, and directly scolded him loudly.

Li Xinyi knew that Li Li was coming to him for the group purchase, and he had prepared a justification for himself in advance.

"What kind of mess? You said those troublesome old guys, that's none of my business~"

Li Xinyi had an expression of underbeating, and Li Lizheng wanted to blow his head with a punch.

"Whose business is it that is none of your business? Is the group purchase plan made by you as a group, and is it approved by your Li Xinyi?"

Li Li questioned again, Li Xinyi was still a dead pig who was not afraid of boiling water, and continued to quibble: "There is no problem with the group purchase itself, what is my responsibility?"

Time is pressing, and Li Li doesn't want to waste too much time here with Li Xinyi.

She directly made a final warning: "You don't publicize the price clearly for group buying, so that customers will misunderstand, this is not wrong?! Hotel performance does not rely on this crooked way! Also, so many old people make trouble at the door of the hotel, you don't even look at it, as a department manager, this should always be your responsibility!"

Li Li said a lot in one breath, almost not gasping for breath.

Li Xinyi was scolded for being bloody, but in order to avoid trouble, he was still unwilling to come forward to solve the problem.

"It's not the manager that you're back, so it's not my turn to take care of it. ”

It is said that trees want skin, people want faces, Li Xinyi is a faceless person like Li Xinyi, Li Li really wants to vomit after looking at it more.

"Okay, if you don't come forward to apologize today, then I'll ask those old people to jointly write a complaint letter to complain to you, and then I'll see if you can still sit here and drink coffee in style!"

Li Xinyi relied on the little relationship between himself and the chairman's wife, and he was lazy and passive for a long time, but he still sat in the position of deputy manager, so Li Li's threat to him had no effect at all.

Li Xinyi just said: "Feel free to complain, it doesn't matter~"

Li Li gritted his teeth angrily: "Okay, you wait for me!"

Li Li had never been so angry with him for the he had done before, and the reason why he was so angry today was because he sympathized with those old people.

The old people happily came out to travel, but they didn't expect that they would be hurt physically and mentally.

After Li Li slapped the table and left, Li Xinyi lay down on the sofa again.

Li Xin thought that all this would not have any impact on his status, and the final result would still prove that he underestimated Li Li's ability.

Li Li went to Shang Ming's office non-stop, and he had to ask him for help with the preferential price.

When Li Li arrived at the general manager's office, he happened to meet Shang Ming and was about to go out.

Shang Ming was very surprised to see Li Li who suddenly appeared: "Manager Li, aren't you going to work tomorrow?"

Li Li didn't have time to catch up with Shang Ming, so she went straight to the point: "General manager, I have something urgent and I want to ask you for help." ”

Shang Ming looked at Li Li's anxious appearance, it must be a very urgent matter.

"What's the matter, you say. ”

"I need about 35 special rooms, and the price may be around 500-700 yuan, okay?"

Although Shang Ming and Li Li have a good relationship, he still has to ask about the purpose and reason for so many special rooms.

"Yes, yes, the key is what do you do with so many special rooms?"

Li Li was not verbose, and directly summarized the current situation in two sentences concisely.

"Due to the mismarketing of some people in the sales department, nearly 50 elderly people have now suffered losses. It's impossible for us to turn them away, which has a big impact on the reputation of the hotel. ”

Shang Ming probably understood the situation, that is, there are 50 elderly people waiting to move in, but the price is a little more expensive for them, so Li Li wants to give them the best special room.

Shang Ming didn't know much about the current situation in the guest room, so he put forward some suggestions of his own.

"There is not much of a problem with the price concession, the key is whether there are so many vacant special rooms in our hotel now? ”

Li Li nodded and thanked: "Thank you, general manager, I will go to verify the situation of the guest room immediately, you can rest assured." ”

Li Li's solo conversation with Shangming is no longer as close as before, both of them have a businesslike attitude, and there is not too much personal emotion in it.

Maybe it's because Shang Ming really let it go.

Li Li rushed to the front desk of the hotel to check the number of vacant standard rooms, but fortunately the old people were able to stay.

Li Li came to the cafeteria with the good news, and the old people rushed up excitedly when they saw her arrival.

"How is Manager Li?"

"Can we move in?"

"How much is the price, we can't afford to live in it!"

The old people asked questions, and Li Li patiently answered every question.

"Don't worry, I've asked our general manager, and he agreed to give you the best price, and we can check in right away. ”