On the occasion of cooperating with Mr. Lu in Shanghai for a year, just after the Spring Festival in 2006, Wang Jinghua, the operation manager of their international express company, was contacted because of the customer's international express business, and added MSN instant chat communication to each other, she kept complaining to me about FEDEX this is not good, that is not good, I said casually: If you are really unhappy, then leave your job and come to me, with a high salary. As a result, she really jumped ship and came to talk to me.

Before in the Eight Oceans Shipping, the Taiwanese company did make me a big injury, at least let me lose nearly forty percent of the business volume, although with the old Lu for a year, some recovery, but still not to the previous peak state of a month gross profit of more than 150,000 yuan, although Brother Lu has always asked me not to put too much pressure on myself, but Brother Lu so credit and credibility, we should strive to be more excellent. After reporting to Mr. Lu, he agreed with my decision, and took over Manager Wang from Hubei, her treatment is exactly the same as mine, and the commission ratio is the same, that is to say, there is an additional person who is making money for Brother Lu, and I do not extract any commissions and benefits from her performance, at first Brother Lu also felt that this was inappropriate, but I am still the kind of "soldier dies for a confidant" The attitude, giving up Brother Lu's request for me to take a cut from her performance, may be precisely because of this, the connivance nourished her arrogant and rude attitude.

Although I don't like the boundless tone that she blows to customers, I even listen to her braggadocio boasting to customers that we have our own ships and planes....... But it is an iron law that we do business based on results. Although her colleagues in Shanghai at that time, including the boss General Manager Lu, were still a little disgusted with her, I still persuaded Brother Lu: "Development is the most important, after all, you still have to let your boss make money!"

Perhaps it was because of my frank encounter that when I proposed to go it alone at the end of the year, I also received Brother Lu's recognition and strong support and assistance. The manager of Wang, she developed some of the guests similar to my payment is slower than the guest, the company's sales commission assessment method has the provisions of the receivables assessment period: there are more than the receivables assessment period of the business commission, according to the agreed daily standard of one thousandth of the commission deducted, until all recovered; if the salesman does not want to be deducted commission, also allow the individual to advance the receivables to withdraw the bonus, after the customer pays, the company will return the advance amount to the salesman himself, it should be said that this management mechanism is quite reasonable and flexible。

Three months later, when she got the bonus, she found that part of the commission bonus of the business with slow receivables had been deducted, and she had a big opinion of the company, shouting loudly in the office that this was extremely unreasonable. I asked her on the side: "As a department manager, what does this tone look like?!Have you signed this sales commission incentive method?If you sign it, it is written very clearly in black and white, and each company will have a corresponding receivables assessment period, which is very reasonable, otherwise there is no assessment, the company's capital chain should not be broken, the company's rules and regulations are not written for a certain person, everyone is like this, you are like this before you enter the company, you must understand and cooperate! In addition, your current income has increased several times compared with the original unit, right? I also have the same customers who are similar to you who pay slowly, and there is even a phenomenon of inverted deductions, and I have never complained, and the same is being implemented! We signed it in black and white, how can we go back on our word? You still have to have the minimum contract spirit of being a man! You now have a monthly commission of more than 15,000 yuan, and your salary is also nearly 20,000 yuan. After finishing speaking, she seemed to be unwilling, and she was indignant and silent.

Maybe it's because I give her the same commission and treatment as mine, she always feels that her ability is amazing, amazing, and constantly breaks through the company's management rules and regulations, but every time she always incurs the opinions of the company's operation manager and Shanghai financial manager, and finally even Brother Lu came out and said to me: "This person can't do it, and it can't go on like this!" Yes, each company must have qualifications and reputation of suppliers after the audit and evaluation, not which cheap can be used which, people take your goods away and sell them, you have to spend a lot of time and energy to deal with the toss Wow!

This "nine-headed bird" manager is different, everything is from the perspective of profit maximization, what is cheaper and what supplier is used. To increase the company's suppliers in the Shanghai company, even if I really need to add suppliers, I will explain to Mr. Lu in advance the reasons for adding this supplier and provide relevant qualification materials, as well as the corresponding customer's receivables term and the supplier's payment term before agreeing to increase. She is not, her fellow is self-employed, got a second-hand truck to run road transport to find her to take care of the business, to add to the company's supplier management system, but also to ask the company's operation manager to take care of her fellow business, Shanghai Lu Zong did not agree to increase such unqualified suppliers, she kicked the ball to me, of course I support the company's management rules and regulations: once again the company can not change the rules and regulations for you or your fellow countrymen, and it is self-employed and not even a company. As a result, she took advantage of my absence in the company, and had to stare at the operation manager to take care of her countryman's business, and insisted that the operation manager cooperate.

The freight forwarding business we do involves the joint supervision of customs, commodity inspection and other departments, especially the state has strict statutory inspection and quarantine procedures for imported goods, and those who violate the regulations will be subject to administrative penalties. The company's bulk cargo business imported by a ticket is a Taiwanese-funded enterprise in Kunshan Development Zone from abroad to purchase some key components, for its export to South Korean guests in the order, she asked the transportation business to be handed over to its hometown transportation, our operation manager is really stared at by her head, or in accordance with the company's internal operating procedures or pull a very detailed transportation entrustment plan to its fellow driver, in the written entrustment plan in addition to the relevant detailed parameter data of transportation is also clearly written very clearly: 1, to** Warehouse pick-up, 2, after picking up the goods, go to the first place for inspection and animal and plant health inspection, 3, delivery address and contact. As a result, the driver only did the first and third steps, and the customer was able to produce the finished product and export it to South Korea a week later. Thirty days after picking up the goods, the Taiwanese-funded guest received a penalty notice from the Entry-Exit Inspection and Quarantine Bureau of the port, asking the guest to bring the goods back to Shanghai for the inspection, otherwise he would be fined 25,000 yuan; when asked why he didn't do the second step, he said eloquently: "The inspection requires vehicles to wait in line, and I didn't have time to wait, so I directly took the goods back and handed them over to the guest." But this thing has long been ...... The guest was very anxious and asked us what was going on, after finding out the reason, he immediately told the driver to say: if you don't want to deal with it, you have to bear a fine of 25,000 yuan, and we will recover from you; if you want to solve it, ask a friend to deal with it as long as 1,300 yuan, but this money is also to be borne by you, do you agree. The driver immediately agreed to ask someone to dispose of it quickly, and when calling, I also deliberately turned on the hands-free sound of the fixed phone, so that his fellow "nine-headed bird" manager also sat on the side and listened to it...... The nine-headed bird sat casually on the side and listened like a nobody, and I felt that this person was really not good as Brother Lu said.

Everyone thinks about maximizing their own interests, which is not wrong in itself, but this should be under the premise of rules and systems.