Chapter 682 Legitimate rights and interests must be contested
As soon as he said that he wanted to see the surveillance, a trace of panic appeared on the faces of the foreman and the woman, and the eyes of Duan Chen and the others were also a little unnatural.
"Is the surveillance something you can see if you want to? Are you a police officer or someone? Even if there is surveillance, what can it prove? Isn't it just a few rooms, can't you reopen it and it's over? What kind of trouble are you making here!"
"Don't feel like you're a customer, you really think you're God, you can do whatever you want, it's unreasonable! We've apologized sincerely, if you still feel dissatisfied, then we have to call the security guard to deal with it!"
The two waiters at the front desk also looked at Fan Xiaoqi impatiently and said, their expressions were very cold.
Fan Xiaoqi patted the counter angrily and said, "Is this a matter of reopening? Are we messing around? It's obviously your fault, why do you want us to bear the consequences? Or say that we are quite unreasonable? Why should we accept your substantial apology? If you want to call the security guard? Then call it! Whatever you want, even if you call the police!"
Seeing that Fan Xiaoqi was not afraid, but-for-tat, the foreman of the main station and the two waiters were a little flustered, and glanced at each other, and a waiter said to Fan Xiaoqi: "Then let's do it, we will try to help you find two standard rooms on the twenty-third floor, and give you a fifty discount, is this okay?"
When the people around heard this, they all said: "It's okay! Girl, take a step back alone, don't embarrass the waiters, they also work!"
"That's it, what kind of room don't you live in?,There's no bad room here in the Red Forest.,You're all on the same floor, aren't you satisfied?"
"That's pretty much it, do you have to ask people to lose money to you?
Fan Xiaoqi bit his lip, with a look of grievance, as if he didn't want to involve Duan Chen and they were here to fight for this, and wanted to agree, but when he looked up, he saw Duan Chen's eyes, and he just smiled at her understandingly.
Xiao Yu next to her also smiled at her and said, "Sister Xiao Qi, do what you think is right, we support you!"
"Okay!" Fan Xiaoqi's confidence increased, and he looked at the three main station personnel with firm eyes and said: "I don't need to change rooms, I just need your hotel, perform your duties, and return the room I booked to us!"
"You're endless!" The foreman became angry, picked up the walkie-talkie in front of him, pressed the call and said, "Xiao Sun, come to the lobby to deal with it, bring more people!"
"Okay, I'll be there soon!" A person's voice came from the walkie-talkie, the foreman put down the walkie-talkie, crossed his hands in front of his chest, looked at Fan Xiaoqi and the people behind her and said: "You want to make trouble, right? Then make trouble, see who suffers in the end!"
Fan Xiaoqi also looked at her-for-tat and said: "I'm not making trouble, I'm just making reasonable requests, who has a ghost in our hearts between us, you know it yourself!"
"I'm too lazy to talk nonsense with you!" the foreman said impatiently to Fan Xiaoqi, his eyes looked in the direction of the staircase, and said to the five security guards who ran over quickly: "Xiao Sun, someone is making trouble here!" These people have seized the loopholes of our computer system and have been pestering endlessly, wanting to blackmail our hotel, you can deal with it!"
"Leave it to us!" A small flat head in a security uniform nodded to the foreman, turned around and grabbed Fan Xiaoqi's shoulder, and said: "If the guest has any requirements, you can go to the security department with me to put it forward in detail!"
Other security guards also grabbed Cheng Mei and Xu Zhihui's shoulders, wanting to forcibly take people away, this is also their usual way of handling things, as long as they catch the security department, they have to listen to them if they want to do anything!
Only this time, they encountered hard stubble, and before they could put their hands on each other's shoulders, they were grabbed by the wrists, and then gently pushed, pushing them all away.
"It's okay to speak, don't move your hands and feet, otherwise don't blame us for being rude!" Xiao Yuxing's eyes widened, glaring at the security guards.
Although she wore a pair of sunglasses, from the skin and face shape exposed under the sunglasses, it was already clear that she must be a beauty, and she was a delicate and beautiful beauty.
Xiao Sun quickly exchanged a look with his companions, and the corners of his mouth showed a treacherous smile, as soon as he came, he saw that there were two girls among these people who were very beautiful, but he didn't expect that this chick wearing sunglasses was even better, this kind of dispute was handled the most to make the brothers happy, and they could eat a lot of tofu between pushing and shoving, you must know that these usually high-ranking beauties, where would they put these little security guards in their eyes, and they were speechless when they ate tofu at this time.
"What can you do if you're not polite? Do you want to make a big deal out of it? If you still want to fight here? Do you beauties do it, or do these three men do it? I advise you not to do it, you will suffer a big loss!" Xiao Sun pulled the corners of his mouth and said to Xiao Yu with a sneer.
A security guard stared at Cheng Mei in front of him and said: "I advise you to cooperate and go to the security room with us, if you have any complaints or opinions, you can tell us! This is also saving face for you, don't force us to use coercive means!"
Duan Chen, who was standing quietly and waiting on the side, suddenly took out his mobile phone and said to those security guards: "It's useless to tell you, let's let someone who works to come!"
Dialed a number, Duan Chen and the others connected, and said into the mobile phone: "Xiao Quan, do you know the general manager of the Red Forest? Yes, okay, you call her and ask her to come down to the lobby! No, you go back to the municipal party committee to deal with your own affairs first, you don't have to come over!"
Hanging up the phone, Duan Chen said to Fan Xiaoqi: "The general manager of their Red Forest is called Hong Yuehua, and he will come down later! Come here, Mom, sit down on the couch and rest for a while!"
"Okay!" Xu Zhihui didn't say anything more, her son's attitude had already shown everything, she didn't need to say anything more, and she didn't want to deal with it badly by herself, because of her words, and let the people around her be wronged.
Several people came to the sofa next to them and sat down, and those who had no place stood next to them, their expressions relaxed.
On the contrary, it was the group of security guards and the staff at the main desk, all of whom looked embarrassed, and the expressions on their faces were also suspicious.
"That person can invite Mr. Hong down with just a phone call, just kidding, Mr. Hong can't talk to anyone!" a waiter lowered his voice and timidly said to his companion next to him.
Another colleague pouted and said to her: "It's just a bluff, where is it so easy for Mr. Hong to come down, wait until you meet people, see how these people still pretend!"
But a voice sounded in the crowd: "Xiao Quan, the municipal party committee, it seems that one of Mayor Che's three secretaries is called Xiao Quan, right?"
"Yes, I still have a record! I didn't expect these people to know Secretary Xiao! That is the big celebrity of our Bingcheng City Committee!"
"Listening to his tone, it seems that he is ordering Secretary Xiao to do things, this young man is a child, what is the reason, a phone call can make Secretary Xiao obediently do things for him?"
The people around whispered, and the faces of the attendants and security guards at the front desk changed, if the call just now was really to Secretary Xiao next to Mayor Che, then Mr. Hong would definitely come down!
Sure enough, as the elevator bell rang, a middle-aged woman in professional clothes walked out quickly with a tall young woman in an office skirt, and on the way to the counter, the middle-aged woman's eyes swept in the lobby, and finally her eyes fell on the side of the sofa rest area.
The middle-aged woman who was originally walking towards the counter, after seeing Duan Chen and the others, changed her direction, walked to the side of the sofa, glanced at everyone, and finally stood in front of Duan Chen, bowed: "May I ask you are Mr. Duan, right?"
Duan Chen nodded and said, "Mr. Hong, I'm sorry for you!"
Mr. Duan, on behalf of you and your relatives and friends, I would like to apologize to you and your relatives and friends for the inconvenience. Can you please give me a little time to deal with it?" Hong Yuehua bowed to Duan Chen and apologized, then straightened up and said to the women, "Can you tell me what's going on?"
Fan Xiaoqi, who had already stood up, told her what had happened, Hong Yuehua listened quietly, and when Fan Xiaoqi finished speaking, Hong Yuehua smiled and said to her: "I'm sorry! I understand it now, please wait a moment! Xin'er, you go to the counter and suspend the work of the staff on duty!"
After the secretary next to him walked to the counter and suspended his work, the foreman said to Hong Yuehua with some unwillingness: "Mr. Hong, don't listen to their words, things are not like this!"
Xiao Sun also said anxiously to Hong Yuehua: "Yes, Mr. Hong, now the check-in and check-out are busy, and the work can't be stopped!"
Hong Yuehua said to everyone calmly: "Everything will be said when I come back from the monitoring room! Xiao Sun, who is on duty in the monitor today, take me over!"
Seeing the resoluteness on Hong Yuehua's face, Xiao Sun didn't dare to say much, and said in a low voice: "It's Xiao Wu, I'll take you over now!"
Hong Yuehua turned around and said to Duan Chen and the others, "Please wait for me for five minutes!" Xiao Xu, make tea for these guests!"
Duan Chen just nodded slightly, without any impatient look. After Hong Yuehua left, Fan Xiaoqi looked at Duan Chen guiltily and said, "Boss, am I a little too much......?"
"Don't say these words!" Duan Chen smiled and said to Fan Xiaoqi, "You, or both of you, have to remember one thing." When you go out, I will not advise you to fight for anything, and I will not forbear. However, if one's legitimate rights and interests are infringed upon, no matter how big or small, one can fight for justice, and I fully support it! There is no need to apologize to others for the right thing they have done, they should apologize, do you understand?"
Everyone nodded at Duan Chen, Xu Zhihui looked at her son with a look of relief, and it wasn't until this moment that she really realized that her son had really grown up!
Five minutes later, Hong Yuehua walked back with a gloomy face, and said to the foreman who was standing at the counter and the two colleagues beside her, who were nervous: "Xiao Wu, call the finance department, and immediately settle the salaries of the three of them, and you can leave! Call someone to take the shift, and thoroughly investigate the behavior of the staff of the main desk who collected private money and canceled the booked room without authorization, and if one is found, one will be fired!"
"Yes, Mr. Hong!" Xiao Wu nodded in response, then looked at the three people beside him coldly and said, "You guys hurry up and clean up and do a good job of handover!"
The foreman and the two colleagues were all pale and tearful, as if they wanted to say something, but when they thought of Mr. Hong's usual style, they closed their mouths in despair.
The foreman took out a hundred yuan from his pocket, threw it on the woman in the gauze dress, and cried and said, "You killed me!"
The other two colleagues also took out the 100 yuan from their bodies and still returned it to the woman, for the 300 yuan, all three of them were fired for squid, which is really not cost-effective!
The woman's face was red and blackened, and she picked up all three coins, and scolded the three of them angrily: "Blame me? If you are not greedy, you will ask for my money?"
Seeing Hong Yuehua walk in front of her, the woman took the preemptive action and snorted and said: "What's the matter? You want me to check out? Tell you, there is no door! The old lady also got the key from your employees, and it's not that she didn't pay for the house, why should she give it to others? Even if the old lady doesn't live there, she won't give them the key, what can you do?"
Hong Yuehua just put a wad of money in front of her and said to her: "Room 2319 needs to be renovated, but I didn't communicate well with the staff at the main desk below, so the room that was originally listed for closure was rebooked, which is triple the compensation, please accept it!