"The most unacceptable thing for employees may be that different departments and different employees of Alibaba have a misunderstanding of the standard of the red line of values, and even there are fragments and inconsistencies. ”

Shen Feng smiled: "On the one hand, there are angry or confused employees, and on the other hand, there are reported people who don't seem to have much remorse, which is interesting." ”

"No way, which big company's inflation isn't structural?"

Bao Fan sarcastically said: "The company is getting bigger and bigger, there are more and more departments, the business is becoming more and more complex, and there are many business ...... that have been acquired, spun off or reclaimed after spin-off."

"Homogeneous and heterogeneous business, low gross margin business and high gross margin business, low innovation business and high innovation business ......"

"The goals are different, the stages are different, and the abilities required are different......"

"It is inevitable that it cannot be managed uniformly with the same standard of values and cultural systems. ”

Shen Feng was deeply touched, and only by achieving this position could he appreciate the hardships.

That's why some people shouted that Ali's employee code is not fully applicable to DingTalk. As a leader, what I can clearly see from this incident is: how does organizational capabilities permeate different parts of the business?

Do different BU have to build different cultures?

Ali's values are best implemented by Tao, followed by Alipay, which is closely related to business. When it comes to the 2B business, it touches the self-operated and supplier's Hema Fresh, and the innovative business of big entertainment......

Simply one sentence, honesty is the red line,

In the face of different people, different businesses and departments, there is too much room for interpretation.

And the power of interpretation is in the hands of managers, and without clear standards, fairness will become blurred.

No matter how awesome the values are, they will be diluted!

"Tossing such a big scene, the final result is ......" Bao Fan joked: "The original verdict will be maintained, and the substitute examiner will not be expelled, and only the bonus will be deducted." ”

Shen Feng waved his hand, no matter what, there is one thing Ali has done very well, that is, the intranet.

At that place, called "Ali Weier", employees can learn about the company's dynamics, share opinions, and carpool to make friends. It is also a place to question irrational business, improper management, and report violations.

Everything is real name.

Whether you have a real name or an anonymity is important, and to some extent it is also a reflection of the company's values. Posting on Tencent can be anonymous, ByteDance has a limit of three anonymous posts per person per month, Didi was anonymous in the early days, and later completely real-named, and this year it began to be anonymous again......

This time, it was also a DingTalk employee who made the test behavior public, and he took the exam with this P9 and wrote a report letter on the intranet.

If the company advocates a culture of transparency, then managers will have to accept all the pressures that come with transparency, and every Alibaba executive must be put to the test on the intranet.

"Compared with Ant Financial, it is very good, especially Hu Xiaoming, who has the ability, skills, and knows how to buy people's hearts. ”

Bao Fan said: "In June this year, a P6 female programmer was about to leave her job, and she questioned her first-level supervisor and second-level supervisor about their work ability and promotion, citing evidence including the amount of code and work participation. ”

The post was rich in content and logical, and the public opinion on the intranet was almost overwhelmingly in favor of the female programmer. ”

Hu Xiaoming, as the CEO, was the first to stand up and personally serve as the head of the investigation team, promising to give everyone an explanation within three days. ”

"Three days later, the results came out, and the female programmer was first praised as a confident, hard-working, and highly capable employee, but then due to the strained relationship with the leader, the work output dropped significantly. ”

"I very much hope that such excellent students can stay, and if there is a problem, we will solve it. ”

At the same time, he also responded to the report that the two superiors were unreasonable in promotion, and explained in detail why the two managers made mistakes and how to improve. ”

Shen Feng nodded secretly, this is the wind of a general. 7 Q

CEOs must dare to take responsibility, not only with flowers and applause, but also with criticism and finger-pointing.

"I think the mooncake incident that year was definitely a pain in the hearts of Ali's people, and the punishment of all expulsion was too severe. This year's Jiang Fan incident was considered by some people to be too light. ”

Later, Tong Wenhong came out to explain that four of the five employees who claimed to have been dismissed at that time had been returned to Alibaba, and were subsequently promoted, and the last one went to Tencent. ”

Shen Feng nodded, but he could understand, after all, the five of them were employees of the security department, and if they even guarded the risk control, they would steal......

This move is certainly mixed, and the sunshine point may be a flag, marking the beginning of the core management led by Daniel Zhang to re-examine the values. ”

"The shady complaining is just a last resort for the high-level to relax the punishment standards for violations after the Jiang Fan incident. ”

Shen Feng snorted coldly, standing and talking without backache, is Ali a charitable organization?

Is it easy to train a successor to a giant with a market value of trillions?

A junior was killed?

Then just close the door and go out of business!

In business, the only measure of the value of talent is profitability, as for the other ......

Hum!

Of course, if Ali has another potential stock, or a stronger successor, then Jiang Daqingsheng......

It's cold early!

Bao Fan saw Shen Feng's disdain, and joked: "If you are willing to nod, join Ali Partners......"

"I dare to pat my chest and promise that Daniel Zhang will directly kick Jiang Fan without saying a word!"

Shen Feng smiled and scolded a few words, isn't it good for Lao Tzu to be free now?

In a highly competitive environment, it is not difficult to understand that giants cannot be ruthless in dealing with core executives in important positions.

But the consequence of making this choice is that the team is not easy to lead.

Because the values themselves depend on a long period of practice to clarify boundaries and establish beliefs, which has a lot of hard work from the founder. Once a seed of doubt is planted, it slowly erodes faith.

After five years of entrepreneurship, if you ask yourself now how to keep your organization alive?

There are only two answers......

Be open and transparent.

Everyone's evaluation, rewards and punishments are transparent, you have no place to hide your negligence, and even if your subordinates make mistakes, the leader will be held accountable.

But transparency requires courage and institutional support.

Now Lei Li is mainly responsible for the structure of Wanli's intranet, creating a home where employees can speak freely, of course, it is not easy, but it is imperative.

The live broadcast of the DingTalk test event, regardless of the result, is the smartest way. The ins and outs of the dispute are made public, and the partners preside over and participate.

When hundreds of thousands of employees can discuss an issue on an equal footing, everyone can speak freely, even if it is extreme......

This organization has a future!