Chapter 6 The problem has escalated dramatically
"Your master, what's his name?" PM Susan was very curious, what kind of master this beautiful female engineer said was sacred, and when she looked at the master, it was completely like a star chaser.
Susan, as a PM, has been in charge of the case of Company Q for no less than five years, and she knows a lot of factory PE engineers, not ninety percent but eighty percent, but what really makes her like and agree, to be honest, there is not yet.
"His name is Xiao Xuanran!" Xia Yumeng replied proudly, Master is also a teacher, a friend and a blue face in her heart, but this blue face is only hidden in her heart.
"Xiao Ran?" The name is a little unfamiliar, Susan really can't remember that there is such a person in the PE she knows, it shouldn't be a powerful person, but after many years of work, she still smiled politely and didn't ask more.
Xia Yumeng didn't notice Susan's expression, just sighed, "It's just that Master works the night shift and should be resting now." ”
"Night shift?" Susan said, surprised.
"Hmm!" Xia Yumeng nodded, she didn't want to call her master for the time being, let's see Meng Hao and Liu Qiang analyze the situation.
In fact, Susan was surprised that the product engineering department of Q Company, which she knew of as a capable and powerful PE, would basically not schedule him to work the night shift, because the day shift needs such talents to do more things, and the night shift only needs to symbolically solve some small problems.
Thinking about it like this, she didn't think that the master in Xia Yumeng's mouth was a capable person, but felt that the little girl was beautiful and simple, was she deceived by this Xiao Ran.
Tom, the RD supervisor of customer L, looked at the watch, and the two so-called senior PEs had been analyzing for more than half an hour, and they still had no clue.
Tom couldn't help but shake his head, and looked at Frank, who was led by customer L, with regretful disappointment.
Time is precious, whether to let RD go, Tom is hesitating.
The customer's expression was captured by Huang Bolin, Sam and others, in fact, Bill, the head of the product engineering department, also saw it.
Bill was sweating, he beckoned, and the director of PE ran over, "Can these two PEs work?"
"Boss, he's the best analyst in PE at the moment, and if they can't, then I don't think there will be any other PE that can solve this problem. The director of PE whispered to Bill.
Tom observed for another ten minutes, and when he saw that there was no progress in the analysis, he couldn't help but say in awkward Chinese, "Your company's engineering ability to face the failure analysis of the motherboard is really disappointing!"
As soon as these words came out, Frank couldn't help frowning slightly, "RD is RD, with IQ and no emotional intelligence, he shouldn't say such things in such a public place." ”
But how embarrassed and angry it was to hear Huang Berlin, Sam, Peter, Jay, Bill, and others in their ears.
"Bill, are there any people under you who can handle this, if so, quickly coordinate it. ”
Bill couldn't answer, he had no idea what was going on with his brother's job. Asking him to find a capable PE is an international joke, he can't even recognize his name, let alone understand his expertise and expertise.
"Bill, if no one in PE has the ability to analyze this problem, then you PE engineers, and you all have written warnings once, do you hear clearly? What are you doing during the usual education and training time?"
Sam was angry, a bunch of broken things on the production line, embarrassed in front of the general manager of the conference room, and even more so in the slow analysis of on-site problems, or in front of the L customer, or the T30 series model that the customer is most concerned about.
"There is a conclusion, there is a conclusion, I have the same judgment that the CPU of the motherboard is faulty, and the CPU needs to be replaced for further judgment. Meng Hao stood up and reported loudly to Bill and the director of PE.
"I'm sorry, now the new T30 model can't replace the BGA parts, our CPU replacement module fixture has not been made back, industrial engineer IE has just evaluated the number of equipment and unit price, and needs to be purchased in the next trial production stage. ”
The supervisor of the maintenance department immediately added that this is the process of Company Q, and it is true that it should not be the time to make BGA replacement fixtures, and everyone cannot refute it.
"Can't you replace the fixtures without them?" asked Bill, anxiously, idiotically.
"It's not that it can't, it's just that the success rate of replacement is very low, and we are only 30% sure, which is also the level of the entire industry. ”
"Damn, what kind of engineering department product engineer, at every turn, he only knows how to replace the CPU, replace the PCH, which part has more functions, and choose which one to replace. That's why you say that!"
The head of the repair department thought unhappily in his heart.
"Sancheng, no! We only have 2 CPUs in reserve. PM Susan added that because the production schedule is very tight, only 52 CPUs have been purchased, and this is a new CPU, which is in the research and development stage, and the number of production quantities by Intel manufacturers is limited to major companies.
"That's not feasible, the success rate is too low. Think about it from another angle, even if it is a CPU problem, we now have 10 bad machines, do we have to replace the CPU? Sam was the first to question.
"Coupled with the fact that the motherboard was PASS when the half-finished product tested the function, it is impossible for Intel's CPU quality to be so bad, and the finished product was damaged as soon as it was assembled. ”
The head of the new product introduction department thought about it and added.
"Tom, let's arrange for our hardware R&D to be on RD. ”
Director Frank, the customer of L, saw that there was a bottleneck in the problem, and time waited for no one, so he could not waste it anymore.
“OK。 Tom, smiling slightly, immediately arranged a call.
"Susan, there are some problems, these 50 machines must be put into storage at 20:00, after deducting the time for the post-packaging, making the delivery system, and aging test, the time left for the test section is only 1 hour, and now the problem has not been analyzed, I'm afraid it's too late. ”
NPI engineer in the new product introduction department spoke eagerly to the PM.
PM Susan also realized the seriousness of the problem, and quickly took out the phone and reported it to her supervisor on Treasure Island.