Chapter 3 Problems in trial production

Bill returned to the conference room and had just sat down.

Huang Bolin saw him.

"How did it turn out?"

Bill quickly stood up, "Report to Mr. Huang, there is an assistant engineer surnamed Xiao, his name is Xiao Ranran, and he has been in the company for three years. ”

"Xiao Xuanran, are you sure his name is Xiao Xuanran?"

"Sure!"

This time, Bill replied confidently.

"Got it!"

Mr. Huang turned around and whispered, "Go on!"

The supervisor of the quality department immediately turned on the projector and prepared a PPT report on the yield improvement.

Bill sat down in horror and thought in surprise, "Is that it, no more?" is worthy of being the boss, unfathomable. ”

In fact, Huang Bolin was also very surprised in his heart, "Assistant engineer, he has only been in the company for three years, it will never be him, although the name is the same, it is likely to be a coincidence." ”

"Forget it, let's figure it out by ourselves! This matter is difficult to do!" Huang Bolin shook his head in disappointment again, he had already asked a lot of friends for help, but the problem was still not solved.

The director of the first factory, seeing that his boss was unhappy, whispered to Peter, "Jay, the director of the new product introduction department, is not accompanying the customer in the finished product production workshop, you go to replace him back, and the customer must also pay attention to it." ”

"Okay, I'll go right away!" Peter stood up to leave, he didn't want to stay here for a long time, it was so depressing.

Suddenly, his cell phone rang, and it was Jay calling.

"Well, got it! Okay, don't hang it up yet! I'll turn on the amplification!"

Peter put the phone on the table and interrupted the head of the quality department to report, "Mr. Huang, the factory director, and Jay reported that 10 of the 50 computers assembled in trial production today were functionally tested, and all of them were turned on and powered off. The customer has been informed of the situation online, and the cause of the problem has not yet been found. ”

"Is the RD and SW of the R&D unit analyzing?" asked the factory director.

"Analyzing, it looks like there's nothing they can do?" Jay replied over the phone.

"RD and SW can't help it?" said Mr. Huang in disbelief.

"Boss, this case is an OEM case, our RD is not involved in the design, only responsible for the release of the BOM, and they can't do anything for a while. Jay explained.

"Of course I know that this is an OEM case, so don't you need to look at the circuit schematic diagram for the OEM case? What are a bunch of RD and SW doing on a business trip?

For a while, the conference room was silent, and no one answered.

"Bill, the boss is asking, what are you talking about!" the plant manager grumbled to Bill, the head of product engineering.

"The PE engineer is Xia Yumeng, and the team leader is Zhou Chong, and the two of them are in charge. "Fortunately, the director of PE replied in a timely manner, otherwise he would not have answered.

"Ask me about the progress of the analysis, and I'll be told in a moment. After Huang Bolin finished speaking, he said to Jay again.

"What's the customer's attitude now?"

"The customer's hardware RD thinks that there is no problem with their design, and besides, this batch of computer motherboards has been tested in the PCBA workshop, and the motherboards must be good products and OK. The customer believes that it must be the interference of the agency or the abnormal assembly of the finished product that causes the defect. ”

Jay paused, then continued, "The customer's PM also asked us to sort out the assembly process as soon as possible. At the same time, they also asked the agency ME RD to intervene in the analysis. ”

"Our agency engineers?" asked the plant director immediately.

"The boss, the agency engineer is Pizza, who has already accompanied the client's agency ME RD in the analysis. I will update the progress in a timely manner. The director of the mechanical engineering department answered very beautifully, and the factory director had nothing more to ask.

"Let's discuss this for today's meeting, and continue tomorrow!" Huang Bolin stood up.

"Sam, let's go to the workshop and have a look. ”

Sam, the factory manager, nodded.

So a bunch of company supervisors put on electrostatic suits, put on electrostatic caps, and rushed to the workshop.

Some supervisors may not have entered the production workshop for half a year. Bill, for example, Peter.

The supervisor of the finished product production department hurriedly edited WeChat and sent it out quickly, "Hurry up and do a good job of 5S, and the general manager and factory director will enter the workshop immediately." ”

"Roger!"

"Roger!"

......

Seeing the workshop director, the team leaders of each line responded quickly, and the department head was relieved.

Picked up his phone and hurriedly followed.

The front-line employees on the assembly line are also eye-opening today.

So many engineers in blue hats and red hats, so many RD and SW in Takakushima business trip attire, and L Company guests in yellow customer uniforms...... There are no less than 30 people!

"That's right, it's only 50 computers, but that's it? I really can't figure it out, I used to assemble thousands of computers a day, and I didn't see anyone care. ”

A two-month-old worker whispered.

"You know a fart, this is trial production, it's P/R, P/R understand. ”

An old employee next to him, in awkward English, boasted insightfully.

"Oh, P/R, I see...... Oh my god, sure enough, P/R, another batch of ......"

The new employee opened his mouth wide, his eyes wide open, and stared at the door of the workshop stupidly, surprised.