Hearing Liu Shufang's words, Lu Wei was stunned for a moment, and then nodded with a smile: "I understand." ”

"Then she will leave it to you first, let her bag the guest first, and then teach her to be the cashier. After Liu Shufang finished speaking, he turned around and left.

"Where are you going?" Gu Jia shouted with a frown.

"Get to know the competition. Liu Shu let go and walked away without looking back.

Gu Jia puffed out, glanced at Lu Wei, and said casually: "You don't have to listen to him, you don't have to care about me, I'll just play by myself." ”

"Since you're here, let's finish the work seriously!" Lu Wei laughed softly.

Liu Shufang is the boss, and he is the one who can decide whether she will stay or leave in one sentence.

As long as you are a normal person, you know who to listen to at this time.

"But I'm not going to do that. Gu Jia shirked with some resistance.

"It's okay, you can take your time. Lu Wei said and shouted: "Manman, you will take her in the future." ”

Bagging is a real thing that can be done with hands, and it is impossible not to do it.

"Okay, Sister Wei. A girl in her twenties hurriedly ran over: "Hello, my name is Lin Manman." ”

"Well, my name is Gu Jia. ”

"How old are you, you look so young!" Lin Manman said with some curiosity.

Gu Jiagan laughed, I am already underage, I must look young!

"Your boss...... How are people?" Gu Jia changed the subject.

"Uh......" Lin Manman was stunned for a moment: "Shouldn't it be our boss?"

“...... That's what I mean. ”

"The owner was amazing. Lin Manman smiled: "If it weren't for the boss, I would have resigned!"

"What do you mean?"

"Originally, the business of this mall was very poor, but since the boss took over, the business has only started to improve, and now there are thousands of customers a day!"

"Is he so powerful?" Gu Jia was also a little curious.

"Of course. Lin Manman smiled and said: "Anyway, the boss is very good to us, give us a salary increase, and he is also very good to the guests, I have never seen an offline shopping mall with better service than ours! ”

"What does that mean?"

"Because the boss is so good to others, it seems that he is still operating at a loss. ”

"......" Gu Jia was speechless for a moment: "I know for the first time that there are still people who do business at a loss." ”

"So we are also working very hard! I hope that the boss will not lose money, and if we go under such circumstances, we believe that we will be able to turn losses into profits." ”

"Uh-huh......" Gu Jia nodded perfunctorily.

"Come on, you help me bag first, and I'll teach you how to cashier." ”

Gu Jia took a deep breath, since he is here, let's play first!

......

Liu Shu went diagonally opposite to the shopping mall that had just opened today, Jiarunxing Department Store.

After all, on the first day of opening, you must go over to see how they are doing, even if it is just to go inside.

This Jiarunxing is a national chain, but there are not many branches in the country, and the volume is relatively average.

In general, in the national chain department stores, it is probably ranked in the third echelon.

However, compared to their own shopping mall, which is the only one in the country, they are definitely still better.

Liu Shufang walked around the mall and took a general look at their pricing.

Overall, their prices are a little cheaper than their own.

For example, the same razor sells for 68.8 yuan at home, and they sell it for 66.8 yuan.

There are a lot of similar prices that are a little lower than Lokmei, and it is clear that their prices are set on the basis of reference Lomi.

There is no doubt that the two malls are in close proximity to each other, and there is nothing wrong with that.

However, Liu Shufang looked around and didn't see such measures as returning goods and making up the price difference for no reason.

If you fight for service, they definitely still can't.

Just fight the price, and they may not be able to win.

Also taking that razor as an example, Lemei's price is 68.8 yuan to support three-day no reason to return, and their price is 66.8 yuan and does not support returns.

Most people definitely choose the former, and would rather spend two dollars more to buy a reassuring after-sales service.

What if it breaks down two days after buying it?

Merchants who do not guarantee after-sales are likely to have a hard time with you.

In fact, the manager of Jia Runxing is also very painful, and he saw that Lemei on the other side was about to die, as long as he managed it well and did not die, he would definitely be able to steal their customers.

If they don't work, others will naturally take their place.

But I didn't expect something to happen, and there was a different boss on the other side.

As soon as it came up, it made drastic reforms, and it was like going out without a brain, which was something that a few normal shopping mall owners didn't dare to think about.

I've never seen such a "crazy" competitor in my life!

As a result, after this commotion operation, although I don't know if he still makes money, he did snatch the guests back, and the traffic of customers rose on the Internet.

Even if you are a consumer, you want to go to them to buy things.

The price is fair, the service can be said to be no better than him in the offline mall, this is really to treat the guests as God, why not go!

But his previous calculation was in vain.

It is definitely not possible to fight with them for service, their home is a national chain shopping mall, and they will move the whole body, and there is no reason to return the goods and make up the difference.

It's going to be so neat here, and all the other branches have to keep up...... It's not up to me, the store manager, to have the final say on these things.

Then there will only be a price war.

It's just that he still doesn't know the bottom in his heart, and today's consumers, relative to three or five yuan, pay more and more attention to the services provided by the other party, especially consumers in first- and second-tier cities.

Liu Shu walked around the mall twice, didn't buy a penny, and left the mall.

At this moment, the mobile phone suddenly rang, and it was Lu Wei calling.

"Hello?"

"Boss, there is an old grandmother, the potato chips she bought have been unpacked, and she said that her grandson doesn't like this taste and wants to return it, what should I do?"

Liu Shufang thought for a moment and smiled: "Then give her back!"

"I see. ”

After hanging up the phone, Lu Wei took 4.5 yuan and politely handed it to the old man in front of him.

"Grandma, your money is ready. ”

When the onlookers saw this, they were in an uproar.

For the first time in my life, I saw the goods that had been opened, and I could return the money without saying a word, which made people feel warm and a little shocked.

The important thing is not four dollars and five cents, which is certainly nothing, but this attitude.

Someone praised it from the bottom of their hearts, and someone recorded this scene next to it, and then posted it on Douyin.

Lu Wei picked up the potato chips and tasted one, then handed it to Gu Jia with a smile: "It's quite delicious, I'll give it to you." ”

Gu Jia still hasn't come back to his senses, uncle, the boss did it, and the service attitude is too amazing!

......