He didn't babble like everyone else, and made a direct phone call to the group club.

Xindao: What I pay is the VIP money, and the VIP tour guide has to be kept for me. Unscrupulous travel agency, want to change a good tour guide for me? Don't even think about it!

Ma Tianchang thought that what he said was already very tactful, but he didn't expect the tourists to react so much.

He also knows that everyone likes him and is an affirmation of him.

But he knows very well how many pounds and taels he has, and if he doesn't change people tomorrow, he will definitely reveal his true form.

At that time, everyone will definitely complain that he can't explain, and maybe they will drive him out of the group.

Thinking of this, he decided to tell the truth, this big-tailed wolf will definitely not be able to pretend to be able to do it himself!

"Everyone, be quiet and listen to me, okay?"

After everyone's emotions calmed down a little, he continued: "First of all, thank you for your kindness.

But I'll be honest, I'm still a trainee tour guide. Haven't you seen that I haven't talked about the customs, why? Because I can't talk about it.

I have only memorized some simple tour guide words of scenic spots, we are such an important team, such a classic tourist route, I can't take it at all. ”

For a moment, everyone was collectively stunned, because they didn't expect Ma Tianchang to say this, and they had to digest the words they heard in their ears.

Soon, Aunt Zhao was the first to speak: "No matter, I don't care if what you just said is true or modest, anyway, I don't agree to change the tour guide."

Even if you can't speak well, as long as you take us attentively, we think you are an excellent tour guide, what do you say?"

After saying this, her three companions echoed loudly: "Yes, agreed, I said the same thing!"

Then the other tourists quickly reacted and voted in favor.

"But I really can't," Ma Tianchang was about to cry in a hurry, they all said so, why didn't they let me go?

"In addition, the travel agency has already found a tour guide to replace me, I just want to stay, I have other tasks.

Really, really, I swear I'm not lying, I'm really just a trainee tour guide, everyone believe me!"

"We didn't say you lied, didn't you just find a tour guide to replace you?

It doesn't matter, we will report the situation to the travel agency and ask them to inform the tour guide that they can not come!" Sister Zhao continued to speak on behalf of the team.

Over there, Xiao Xuanxuan's father couldn't leave behind his daughter and began to call the group club.

In other words, before Sister Zhao reported the situation to the travel agency, Dr. Lin and Xuanxuan's father had already called the group company!

At the same time when the group was discussing whether to change the tour guide, Mr. Zhang received a phone call that made him inexplicable.

At the last moment when he was on the phone with Ma Tianchang just now, the call he wanted to answer was from Manager Yang of the group club.

He said that among the 15 individual visitors today, there was a one-man guest who couldn't come for a while.

Let him see if he can subtract one room from the hotel where he stays, and the expenses that have been incurred by tourists can not be refunded, and those that have not been incurred should be refunded to the guests as much as possible.

Mr. Zhang agreed and hung up the phone, and was about to call the hotel according to Manager Yang's wishes, but he suddenly realized that something seemed to be wrong.

By the way, when he called Ma Tianchang just now, didn't he say that 15 people is a lot? Now this is obviously one less, what is the situation?

He decided to ask Ma Tianchang first.

Just as he was about to dial Ma Tianchang's phone, his mobile phone rang again.

Only after connecting did I know that it was the tour guide who Ji Diao Su Siji had finally found to replace Ma Tianchang tomorrow.

The tour guide said that Su Siji didn't make it clear to himself at the time, whether the team to be picked up tomorrow is a shopping group or a pure play group, can you push your own expense, add attractions, and how much is the guide service?

Mr. Zhang was a little puzzled, when Su Siji told him to find a good tour guide, he said that the situation was good for the tour guide, why was it not clear?

Well, then give him another one.

Mr. Zhang explained helplessly: "The whole process is pure play without self-expense, you can't add attractions, although the guests are individual guests, but this is a VIP itinerary, so the guide will also be higher, 400 yuan a day, which is twice as high as usual." ”

How do you know that the tour guide heard these conditions, and immediately quit: "This April weekend, or a temporary pure play group, you will give 400 yuan a day, this is too little, right? Even a new tour guide can't do it." I'm an old tour guide for more than ten years, I can't take it!"

What's the situation? Mr. Zhang was a little anxious, and loudly called Su Siji to his room and asked him to talk to the tour guide, how can this be said to be good, and now he says that he can't take it?

After a bargain and blame each other, in the end, Su Sijitie, who hung up the phone, told Mr. Zhang with a blushing face: "This tour guide is estimated to have found a better job again, and he asked me to tell you that he should let him take this group, at least 800 yuan a day, otherwise he won't take it."

He asked you to think about it first, call him back within ten minutes, and if you don't call, it proves that you don't need him, and he will pick up another group. ”

When Mr. Zhang heard this, he was rarely angry, and immediately slapped the table: "What kind of bullshit tour guide did you find for me? Do you have any credibility? He can also do such a dirty thing at a price?"

Su Siji muttered and explained: "I'm not familiar with it, isn't this a sudden illness and rushed to the doctor, it was also introduced by other tour guides, and I haven't dealt with him either." ”

"Eight hundred a day? Why didn't he rob it? You tell him that it's up to six hundred, and he can't take it!"

Su Siji asked, "Then what if he really doesn't pick up?" I can't find a tour guide. ”

"I can't find you!" Mr. Zhang was really angry, and he rarely said such words.

Su Siji is a local planner, where has he led a group, and he doesn't have a tour guide certificate, he knows that Mr. Zhang is obviously angry.

But he really didn't know what he would do if the tour guide didn't pick him up.

At this time, Mr. Zhang's phone rang again, and it was Manager Yang of the Group Department of Ma Tianchang's team who called.

Mr. Zhang drove Su Siji away and motioned for him to call the tour guide like this. Then I adjusted my mood a little and answered the phone.

"Mr. Zhang, what's the situation with my team? Are you going to change your tour guide?"

Mr. Zhang said strangely: "Where did you get the news? I haven't decided yet, how do you know?"

"You can't mess around, Mr. Zhang, we have been cooperating for several years, and you also know that I belong to the online VIP team, and there is a score on the platform.

If you do this, the guest will complain, and my reputation will be deducted points!"

Hearing him say this, Mr. Zhang realized that Ma Tianchang's group must have brought out problems.

He didn't say anything when he first called Ma Tianchang, probably because he reported good news but not bad news, and he still had a fluke mentality.

This practice is also common in the tour guide world, as long as the guests do not complain in the end, some small conflicts and small differences between tourists and tour guides will be resolved in the end.

Mr. Zhang immediately explained: "Don't worry, I will solve the problem, and the tour guide I changed to will definitely settle all the dissatisfaction of the guests!"

After speaking, he gestured to Su Siji, who was about to call the tour guide, and signaled him not to worry. Because Mr. Zhang realized that in order to maintain good customers, maybe he would have to pay for the 800-day guide uniform.

"Why do you have to change the tour guide? Anyway, tomorrow, if you don't change it, it will all be solved? Lao Zhang, how sought-after your tour guide is, can't you transfer him to another team?"

Manager Yang was obviously suppressing his impulse to explode, but his voice was much louder unconsciously.

Mr. Zhang didn't understand what Manager Yang meant for a while. What do you mean by how sought-after you are? Who are you talking about? Ma Tianchang?

The other party heard that Mr. Zhang was speechless, thinking that he was also embarrassed, so he hurriedly lowered his voice and said earnestly: "I know that you are short of tour guides on the weekend in April, especially good tour guides. The one you sent me must be the gold medal tour guide of your company.

In this way, I won't embarrass you, let's mention the guide uniform for him, you see that today's will still be 400 days, after all, there is no itinerary, tomorrow, how about I give him 800 a day?"

After waiting for a while, Manager Yang still didn't hear Mr. Zhang's reply, so he had to continue: "I don't know what happened to you over there, but I also ask you to think about it for me."

At this moment, three families called me and asked me to say something to leave the tour guide to them, otherwise they would complain online and give bad reviews.

One of them said he was calling me on behalf of all the tourists on the bus. All tourists, Mr. Zhang, I really can't afford it!"

Mr. Zhang, who had been in a state of brain crash, was able to recover a little, and he asked tentatively: "Mr. Yang, aren't you joking with me, or are you talking the other way around?"

"What are you kidding or talking back? Are you saying that tomorrow's 800 yuan guide suit? Don't worry, I'll pay for this money.

Don't talk nonsense, the tour guide is called Ma Tianchang, why don't I call him and ask him for it?"

"Look at what Mr. Yang said, what about me? Since you have said everything to this point, I will leave him to you now!" Mr. Zhang made a decisive decision.

"Happy, is this like you Mr. Zhang!" Before Manager Yang hung up the phone, he didn't forget to compliment him at the end.

?? ……

Ma Tianchang regretted this, if he knew this, he shouldn't have told them about changing the tour guide in advance. What's going on now?

When he was about to cry without tears, Mr. Zhang's call came again.

This is really a fire-fighting call, Ma Tianchang immediately answered and took the lead in speaking: "Mr. Zhang, Mr. Zhang, I may have messed things up, I just told them that I would change the tour guide tomorrow, but they didn't let me get out of the group." ”

……