386 No reason to return
Here, in the online sales department of the high-end store, Wang Xiaotu was in the office, directing her father Wang Dada to install a third computer in this spacious office.
"What are you doing?"
"Bunny, I remember something!"
Qin Yuxi patted a person who was sitting in front of the computer, crackling and typing orders, drove the person away, sat in front of the computer, and searched for a website.
Seeing this, Wang Xiaotu leaned over, lay on the table next to Qin Yuxi, and asked:
"What's the matter? What's your idea?"
"Second-hand online shopping network has been developed!"
Qin Yuxi, who was in front of the computer, opened a web page, a simple website, Kaka Ka slowly appeared on the computer desktop, Qin Yuxi hurriedly registered an account, and said to Wang Xiaotu beside him:
"You see, this is the online shopping network, a website that specializes in second-hand sales, you can sell things on this online shopping network from now on, it will develop slowly, and then the store here, there will be a grade in the future, but now the level has not come out, you quickly sell, sell to five crowns, and it is not a problem to earn one million a year!"
"What?"
Wang Xiaotu looked at Qin Yuxi's excited appearance, and looked at the stuck, shabby website on the computer desktop with disgust, and looked at it, only to find that this website is similar to Qin Yuxi's concept, they all sell things online.
However, this website seems to have collected a lot of second-hand goods, and Wang Xiaotu is now only selling things on the forum, and the variety is single, just selling daily chemicals.
When Qin Yuxi gave way, Wang Xiaotu sat in front of the computer, looked at the second-hand online shopping network, and found that Qin Yuxi had even registered the store, which was called [Yuxi Makeup Flagship Store].
There are few other shops, and the registered names are all very personal, such as "Dancing and Flying 007", "Selling Little Girls' Matches", "Little Hands Are Cold" and the like.
Few people give themselves a name, what is the flagship store called?
What is a flagship store, Wang Xiaotu didn't understand, she looked at Qin Yuxi with some hesitation, pointed to this second-hand online shopping network and said:
"Yuxi, it's all second-hand goods for sale, and our products are brand new, which doesn't seem to fit well. ”
"It's okay. ”
Qin Yuxi stood behind Wang Xiaotu, patted Wang Xiaotu's shoulder encouragingly, and said:
"You see, we can improve the service quality of our dressing room, as long as the customer asks for a return, we will return it without asking for a reason, and then put these returned goods on the online shopping network and sell them as second-hand. ”
"No reason to return?"
Wang Xiaotu was so frightened by Qin Yuxi that he gasped, and all the colleagues in the online shopping department were also stunned by Qin Yuxi's bold decision.
What is the concept of returning goods without a reason? Who can return goods without reason for today's merchants? Qin Yuxi is afraid that he will be panicked because he has too much money?
"No way, no way!"
Wang Xiaotu hurriedly shook his head, covered his pounding heart, and said to Qin Yuxi:
"Yuxi, we can't return the goods for no reason, do you know, how difficult it is for customers now, some of them obviously have no problems with the quality, buy it home and take a look, the lipstick color is not liked, it doesn't line their skin color, they have to return it, what should I do?"
"Give it back to them!"
Qin Yuxi raised his eyebrows, and when he answered Wang Xiaotu's question, he did not hesitate,
"If you haven't used it, it's just that the outer packaging is a little damaged, and it's also returned, and it's second-hand, and it's sold through the online shopping network, indicating that it's 9.9 into a new one. ”
Then, Qin Yuxi was a little serious, looked at Wang Xiaotu, and said:
"I know that this no-reason return is a little difficult for you to accept, but believe me, it will make customers have a stronger sense of trust in the daily chemical products sold in our powder room. ”
Wang Xiaotu looked at Qin Yuxi in embarrassment, and then finally, nodded solemnly, Qin Yuxi said anything, she would do anything, she had already sworn that only Qin Yuxi would obey in this life.
But it's really difficult to make a return without a reason, which means that the entire sales strategy in the dressing room has to be changed.
Now they are the online sales department, and the main thing is to post on the forum and contact customers through replying to the post.
Therefore, if you want to return goods without reason, in addition to re-posting, you must also set up a special testing department.
Because, never try to judge people's hearts, it will make people complicated to the point of despair.
There will really be some people who buy something and go back, take the fake goods and transfer the package, and then return it.
Now the counter sells things, all of which are out of the counter, and are not responsible.
[Yuxi Dressing Room] through the Internet sales method, also encountered a similar problem, after someone received the goods, came to Wang Xiaotu, said that Wang Xiaotu sold fake goods and asked for a refund.
Wang Xiaotu is generally handed over to Feng Junchi to deal with.
She has also been telling netizens that once the express is signed, she will not be responsible!
But now Qin Yuxi wants to return the goods for no reason, which is encouraging such scum, taking the genuine products back and returning them with fakes.
Therefore, in this regard, first of all, a special testing department should be set up to test whether the goods returned by customers are purchased from [Yuxi Dressing Room].
Wang Xiaotu told Qin Yuxi about this idea.
Qin Yuxi thought for a while and said:
"When we encounter problems, we resolutely set up a testing department, although it increases our cost, but it is quite necessary, and we can also use the individual packaging of our dressing room. ”
"Individually wrapped?"
"Yes, for example, the packaging box for the express delivery, you can use the logo of [Yuxi Makeup Flagship Store], this can be turned into a factory that produces cartons, all cosmetics are returned without reason, as long as the customer wants to return, we will return, but the customer's ID number must be registered, if the customer returns a fake, call the police, record!"
Qin Yuxi said to Wang Xiaotu, planning to call Zhou Qing in a while, this two-copy daily chemical product, return the fake back, then it's fine, but if it is a large quantity, the amount involved is large, and it will definitely be criminally responsible.
Therefore, Qin Yuxi greeted the relevant departments in advance and continued to record, and there were always so many ID numbers that would be noticed by the relevant departments.
Although in the early stage, [Yuxi Dressing Room] will have some losses, but the customer traffic it can attract is definitely far more than the money that the scammers exchanged for fakes.
Moreover, these genuine products returned can be divided into 9.9 into new, 9.5 into new, 9 into new, 8.5 into new...... Until 5 into the new, 4 into the new, one into the new, the price can be divided into several batches of grades to sell.