0296 A gentle and warm boss

Although the conditions for entering the mall are very demanding, all luxury brands are still flocking to it.

Once the limited edition is released, it will definitely be a priority supply for malls such as Harrods and Galeries Lafayette, and the high-ranking brands in ordinary shopping malls are very obedient here.

Of course, those brands can also be arrogant and not agree to Harold's request.

As everyone knows, many brands are fighting for their heads in order to squeeze into Harrods. Some brands will even regard entering Harrods as a milestone honor in the history of brand development, because it represents a kind of recognition, recognition of the world's fashion frontier.

As the conversation progressed, a high-level executive really couldn't sit still, stood up and smiled apologetically at Wu Qian, and then said the reason, he still has very important things to deal with, if he doesn't go, it's too late, I hope to be understood.

Wu Qian raised his hand and looked at the time, it was almost 12 o'clock at noon, he was not an arbitrary and authoritarian "tyrant", he appreciated the attitude of this senior executive very much, of course work should be put first, if you spend your mind on flattering him as a boss, such an employee will not be able to stay.

"I'll arrange for the person in charge of finance. All of you here, you are not my subordinates, from today onwards you are all friends of my Wu someone, if you have any difficulties, just tell me, everything is negotiable! Work must be done well, but life must be better!"

"In the days to come, I will trouble you to take care of it, and I look forward to working together to lead Harrods Department Store to new glory!"

"I'm delaying everyone's dinner, and the meeting is over, let's get everyone busy......"

Wu Qian said a few words impassionedly, which is considered a characteristic of the Celestial Empire, how can a new official show his attitude when he takes office, and make a majestic speech to boost morale, he is already a simplified version that cannot be simplified.

Wu Qian's words made the senior management of Harrods Department Store very useful, before that, everyone was used to the kind of cold boss who was high on the top, and suddenly a gentle and warm boss came, which made everyone feel very comfortable for a while.

In order to establish their own majesty, the superior often keeps a straight face and does not smile when facing the subordinates, but the appropriate gentleness, the combination of rigidity and softness gives people a very good feeling, Wu Qian's unintentional move, but he did not expect to have a very good effect.

Wu Qian did not leave from the exclusive passage, he and Cooks and David had a meal in Harrods' department store, and then walked leisurely, look here, look there, be in a good mood, and when he saw that there was garbage left on the ground, he personally picked it up and threw it into the trash can, and was praised by the unwitting cleaning staff.

The person in charge of the security department just returned to his post with lunch, looked at the monitoring as usual, and found the figure of the boss from the high-definition screen, so he sat in the monitoring room and watched, Wu Qian's series of behaviors were really seen, and his face was full of disbelief.

The big boss is leading by example!

Ma Yu, the head of the security department, contacted several friends and colleagues, told them some of the things he had seen, and took vaccinations.

Walking in the mall, Wu Qian saw that there were tourists everywhere, and his heart was happy, now this is his industry, and the mood of looking at everything is naturally no longer the same as before, and he will not be afraid of people making a lot of trouble.

As long as it can ensure order, why not have more people, luxury goods dare to implement a limited supply of shopping malls that do not enter the stream, but dare not do that to Harold, as long as the goods are insufficient, they will be sloppy.

Wu Qian saw a lot of daigou, these daigou wanted to open live broadcasts for their customers to prove the authenticity of the goods, but they were dissuaded by Harold's employees, and live broadcasts were prohibited in shopping malls.

Photography is not allowed in Harrods, let alone live broadcasts, which will make purchasing much more convenient, but will undoubtedly cause inconvenience to more people.

Some people are very concerned about their image rights, especially when royalty, wealthy and celebrities come to visit the store, and they don't want their appearance to appear in some media for no reason, which will lead to unnecessary lawsuits.

Wu Qian watched with interest the shopping agents busy, he didn't change the rules that had been maintained for many years, and he didn't want the top department stores under his name to be chaotic like a flea market.

Walking down from the top floor, Wu Qian found that the placement of goods in Harrods' department store was very interesting.

In many department stores around the world, luxury brands generally divide their sales areas according to a ladder level, and each brand is at most one store.

But this is not the case in Harrods, where a brand will have many stores, not because of its status.

It's because the mall will put the same category of goods in one area to sell, shoes are shoes, bags are bags, jewelry is jewelry, in order to increase the customer experience, Harrods simply does not save a little face for luxury brands.

Luxury brands are so compromised, and at the same time have to pay high rents, all because they can make money!

Wu Qian wandered around the shops, and no salesperson knew that this was their big boss, and most of these salespeople were self-employed by Harrods, and a few were employed by counter brands, but they were all trained by Harold.

There was once a survey of employees, and the satisfaction and happiness index of Harrods employees was very high, which belonged to the first echelon in the whole of London, which was naturally inseparable from Harrods' perfect welfare system and working environment.

Under the rigorous training, the sales staff can calmly cope with the daily work, which is simply easy.

However, because of the very perfect training system, there is a problem that makes the personnel department very distressed, that is, other department stores like to come to Harrods to poach the wall, and even the retail industry of other countries to poach people.

An ordinary salesman of Harold, who goes to a lower-grade shopping mall, can be fully qualified for a higher-level position and get a higher salary.

Although it is said that the middle and high-level employees are not poached, but the lowest employees, but the average frequency of poaching a salesperson in half a month is also very depressing, and there is no good way to prevent this kind of thing from happening.

There were even other businesses that paid to send people to Harold for training, which simply made the personnel department laugh and laugh, and they deservedly refused.

Wu Qian deliberately observed that the salespeople in each store may not be very beautiful, but they pay great attention to etiquette and have an excellent service attitude.

For example, in the jewelry area, Wu Qian has made it clear that he will not buy goods, just take a look, but the salesperson still enthusiastically took the initiative to take out a diamond necklace that Wu Qian only glanced at a few times, and the positive attitude made Wu Qian a little embarrassed.

"This service...... It's so addictive, haha. Wu Qian sighed in his heart, waved his hand again and again to refuse the salesman's kindness, even so, the salesman still said with a smile on his face that it didn't matter, and then put the necklace back in the display case.

The whole set of service process is so comfortable that it is touching, without the slightest bit of domineering, and treats anyone the same.

Wu Qian thought of some of his own experiences and couldn't help but sigh.