Chapter 73: Business Etiquette

"If you want to deal with foreigners and do business, you must have a deep understanding of the people of this country, we Chinese do business, we must know ourselves and know each other, when I came to Russia, I did not understand the habits of Russians, but also suffered a lot of losses, took a lot of detours, these experiences, are in dealing with Russians, cooperation, bit by bit accumulation." ”

"Head Xia invited me here, I will tell you about it, these experiences are all my experiences from a personal point of view, maybe there are imperfections, if what I said is wrong, please help me correct it. ”

Yin Xiaoyong was very modest, and Head Xia smiled, "Xiao Yin, you are still very good, we are all compatriots, we like to hear you say some personal experience, it doesn't matter, everyone speaks freely and communicates with each other!"

"Okay, since Captain Xia is so enthusiastic, I'll say some more!"

"Russians love tall products, so it's a good idea to write directly to the person you want to contact before meeting a new customer for the first time. ”

"Russians are proud of everything, pay attention to interests, as the saying goes, the big money can be arrogant, although the Russians are not big guys with a lot of money, but they have their arrogance, they are still very powerful, they have the strength to compete with you, all the time, they dare to compete with all the powers. ”

"This self-confidence, this strength, this ambition has long been impregnated in many Russians, and it is reflected in the arrogant style of 'polar bears' in Russian businessmen. ”

"When doing business with Russian businessmen, you have to be mentally prepared, sometimes their arrogance can seem a little arbitrary. ”

"Russians, almost exclusively pursue 'high', pursue 'big', no matter what, as long as it is 'tall', in their eyes, as long as it is majestic, bad things are also beautiful, as if this can make them really ranked first in the world. ”

"They are obsessed with the pursuit of scale, momentum, pomp, Russians are not comparable to others in precision, technology, only talk about scale, shape and pattern, trembling majesty, showing off their greatness to the world. ”

"Russian goods obviously have the characteristics of big and coarse, for example, the refrigerators and washing machines produced in Russia are larger than similar products in other countries, they are larger in frame and size, they appear to be more bulky and lighter, you can't put forward the opposite opinion to their face, they are impetuous, they can't listen to your advice, you have to give them enough face, don't let them get off the stage. ”

"In view of Russia's admiration of tall national characteristics, we should pay attention to the following aspects when doing business with them. ”

"First, the appearance of commodity products should be tall, magnificent, and face-saving, which is the characteristic of Russian goods, and they pay attention to the tall appearance, which can cater to their pursuit of tall consumer psychology. ”

"Second, we can't overemphasize that it's too big, too big of a disadvantage is that it's bulky and can't be moved, so it also needs to be practical and lightweight, Russian goods are not heavy and lightweight, and sometimes it's not convenient to use, our Chinese goods have an advantage in practicality, lightness, and cost performance, and some lightweight products also have a big market in Russia. ”

"Third, try to cooperate with large Russian enterprises, many Russian businessmen are arrogant and rude, large enterprises are more standardized, and cooperation with large enterprises is easy to succeed, and small enterprises often have no weight in their minds. ”

"Fourth, Russian businessmen like big deals, the bigger the sale, the more interested they are, it is easy to cooperate with them, you have to get straight to the point, let them see what benefits they can get by cooperating with you, they don't like to talk nonsense, they don't spare the circle, they have a straight temper. ”

"The taboo of doing business with Russian businessmen should also be noted, you can't say that the other party is fat, you can't say that he is bloated and ugly, which is extremely impolite, and don't snoop on the privacy of the other party, you can't give gifts with knives and handkerchiefs, knives mean that the friendship is broken or there will be fights, disputes and other bad things between them, and the handkerchief symbolizes parting, which is also considered unlucky. ”

"Russian businessmen have their characteristic indifference and enthusiasm, and when they first interact, they are often very serious and polite, and when they meet or say goodbye, they usually shake hands or hug to show friendship. ”

"Russian businessmen value their business cards very much, and generally do not distribute their business cards easily, unless you are sure that the other party's identity is trustworthy or your business partner will hand over the business card, in order to show respect, you must stand up, take the business card with both hands, and look down to show respect. ”

"When conducting business negotiations, Russian businessmen pay attention to the details of the words and deeds of the partner, when standing, the body cannot lean on anything else, the chest is straight, the abdomen is closed, the demeanor is paid attention to, and when sitting, the legs cannot be constantly shaking. ”

"This is the same as the requirements of our Chinese who talk about standing like a pine and sitting like a clock, standing to have a standing phase, sitting to have a sitting phase, this is the most basic requirement, if you can't even do this, then they will judge that you are not trustworthy as a person, and they will not cooperate with you." ”

"Before the negotiation, it is best not to eat odorous food, do not eat durian or garlic, they don't like people with bad breath, they can relax a little during the negotiation break, but can not do some undignified small actions, such as stretching your waist, picking your ears, picking your nose or manicure, etc., let alone littering peels, cigarette butts and spitting, uncivilized habits will be disliked by the other party, thinking that you are a person who lacks education and is unwilling to cooperate with you. ”

"I have come into contact with some Russian businessmen, their way of thinking is more old-fashioned, stubborn and inflexible, not easy to accept other people's advice, stubborn, when the two sides disagree, often quarrel, when negotiating, to remain calm and calm, to be polite, to be patient, to convince people, not to be them, not to think about a quick solution, but to negotiate amicably. ”

"Russian businessmen believe that the quality and use of goods are the most important thing, and that buying and selling goods that can attract and satisfy the general purchasing power of consumers is a good way to make money, which is their general concept, which is representative. ”

"Most Russian businessmen do business at a slow pace, they are not in a hurry, and when doing business with them, it is advisable to wear a solemn, conservative suit, and it is better not to be black, Russians prefer gray and cyan. ”

"In the eyes of Russian businessmen, whether the dress is well-dressed or not, it is not only a reflection of status, but also one of the main judgment signs of whether the business is important, so it should not be sloppy, and the clothing should be clean and tidy, with grace, and can represent your corporate image and your personal temperament. ”

"Russian businessmen believe that the gift is not heavy, but chic, too expensive gifts will make the recipient unhappy, often mistaken that the giver has other intentions, they accept sincere gifts, if they want to give gifts, according to the preferences and needs of the other party, carefully prepare a sincere gift. ”

vertex