The explosion of the HX2 mobile phone battery quickly fermented on the Internet. Many media have reprinted it, causing heated discussions among netizens.

The Paper: "Netizens broke the news that the battery explosion of the latest popular Hongxin HX2 smartphone occurred, and Hongxin Mobile responded that it is under investigation. ”

Penguin News: "The first case of battery explosion in the HX2 mobile phone has injured the injured in multiple places, and the cause has not yet been identified!"

Mobile phone home: "The HX2 mobile phone battery also exploded? Is the lithium-air battery really safe?"

Headlines: "HX2 has a mobile phone battery explosion accident, which has aroused great concern from relevant departments and is ready to intervene in the investigation!"

Phoenix Information: "Another mobile phone blew up, this time because of the battery?"

......

Hongxin Electronic Technology Company, seeing these news, Lu Zixin immediately became angry, called Yao Li, and asked: "What's going on? Are there substandard products leaving the factory?"

Yao Li also frowned deeply, as soon as this incident happened, he got the news, and he was in chaos. He knew that if this matter was confirmed, the signboard of Hongxin's mobile phone and the signboard of Kunpeng battery would all be smashed!

The company has invested more than 1 billion yuan in these projects, and there must be no mistake in it! But now, such news has broken out on the Internet, which makes him restless.

"Mr. Lu!" Yao Li took a deep breath and said: "The cause of the accident is not clear to us, and the company has urgently sent personnel to contact the whistleblower to investigate the matter." In addition, the public relations department is also working hard to deal with relevant news. ”

"I'm asking about batteries!" Lu Zixin said sternly, with a kind of majesty in his eyebrows, which shocked Yao Li's heart, Mr. Lu rarely lost his temper, and it seemed that he was really in a bad mood today.

He hurriedly said: "I can guarantee that all lithium-air batteries that leave the battery factory will not have the slightest problem!

"And there are many factors for the battery explosion, and it is likely that the battery explosion is caused by the user's own improper operation. ”

"I am now going to the factory to investigate the production quality inspection for more than a month. ”

After hearing what he said, Lu Zixin relieved his mood and said, "Just let Zhang Qiang come to me." ”

"Got it. Yao Li went out to run errands.

A few hours later, Zhang Qiang, an RI-8901 industrial robot, came to Lu Zixin's office. He still had a cold expression on his face, and when he saw Lu Zixin, he took the initiative to say hello: "Mr. Lu, Zhang Qiang came to report." ”

"Zhang Qiang, you have been in the battery factory. Let me ask you, has the factory battery really undergone a complete inspection, and will there be safety problems in terms of performance and structure?" Lu Zixin asked, the industrial robot completely obeyed his orders and would not lie.

Zhang Qiang said: "All lithium-air batteries that leave the factory have been quality tested, and there are absolutely no problems before leaving the factory. ”

Lu Zixin asked: "What do you think of this battery explosion incident?"

Zhang Qiang replied: "There are many factors that cause the battery to explode. No matter how good a lithium-air battery is, it is only a battery. If you receive a burn or other accident caused by an ultra-high temperature, it is normal for an explosion to occur. ”

"Hmm. As soon as he said this, Lu Zixin was relieved, and now it is very likely that the battery explosion caused by the user's own improper operation, as long as the investigation is clear, the problem can be solved.

Hongxin Company urgently dealt with the accident and sent personnel to contact the whistleblower, but the other party did not respond at all.

And what makes Lu Zixin feel even worse is that despite the company's public relations department has been working hard, there are still media reports on the Internet from time to time to repeat this incident.

On the second day, not only did Hongxin Company not contact the whistleblower, but the netizen with the online name "Lao Xiong" spoke out again, saying: "It's been 24 hours, and Hongxin's mobile phone has not given me an explanation so far." ”

"However, I will not give up! The rights and interests of our consumers cannot be encroached upon in this way, I am ready to sue Hongxin Electronic Technology Company, do you have any kind friends who can provide legal assistance?"

Seeing him say this, netizens were even more indignant.

"@红信手机, you're so shameless, aren't you?

"Sue it, I've got your back!"

"Everyone like me, our Zhengfan Law Firm is willing to provide legal aid for this gentleman for free!"

"Why is HX2 still available online? This product should be banned from being sold!

"After reading your business, I have returned the HX2 I ordered. The performance is good, but it is not as good as the safety. ”

......

Soon, the Hongxin official responded: "After learning about the netizen's matter, the Hongxin official has been trying to contact this gentleman and try to investigate the cause of the accident." But this gentleman did not respond, but continued to denounce us. ”

"I suggest that everyone look at this matter rationally, and if it is our responsibility, we will definitely take it. But if someone makes a rumor, we will also resort to legal means. ”

Hongxin's official response made everyone suspicious, but the netizen continued to post on Weibo, writing: "Hongxin never contacted me at all, they just said it because they were afraid!"

Immediately afterwards, the official Hongxin posted a proof of contact, and the official staff of Weibo also said that Hongxin did try to contact the "old bear" through corresponding means.

However, Lao Xiong avoided talking about this matter, and announced directly on Weibo: "Hello everyone, I have found a lawyer friend from Zhengfan Law Firm to help, and I am collecting materials to prepare for filing a lawsuit against Hongxin Mobile Phone!"

"I also want to say here, don't be deceived by red letters, their mobile phones are garbage, and if you use them, they may end up like this!

In the conference room of Hongxin Electronic Technology, Tang Gang said angrily: "This bastard is obviously deliberate!"

"When we first contacted him, he didn't accept. We expressed kindness to him and expressed our willingness to investigate and pay for some damages, but he ignored him. Now you're going to have a lawsuit with us!"

"There's nothing greasy behind this matter, I don't believe it!"

"That's right, there are people behind the battery explosion!" said the director of the public relations department, "and now there are some slanderous and smearing information popping up on the Internet from time to time, and we can't finish dealing with it." ”

Su Zhirong's expression was not good-looking, she said: "Affected by the battery explosion turmoil, our HX2 smartphone shipments have dropped sharply in the past few days. Many sales channels have reported a large number of recent customer returns and questioned our products. ”

"The Kunpeng battery factory has also stopped production in the past few days, and has been inspected by relevant departments as required, and the direct loss has reached several million, and the indirect loss is even more. ”

Lu Zixin thought about it and said: "If the other party deliberately smears us, no matter how this lawsuit is fought, we will suffer a lot of losses." Unless we have the means to investigate the matter and prove that the accident was not due to our battery. ”