1066 Truly Fulfilling Customers Is God

"Yes, my dad has been in the United States for many days, and he said he was going to talk about a business, but I don't know how it went. But it's quite a dad's meaning, and it doesn't seem to be going well. In the small garden downstairs on No. 7, Zhao Yutong sighed.

She sometimes can't figure out why her father is in his 50s, and the family is already so rich, so why is he so tired!

If it were her, when she reached her father's age, I am afraid that she would have thought about retirement a long time ago.

She was still young, and it was the time to struggle, so she kept working.

She estimates that she will work for another 20 years at most, maybe even 10 years later, and then she will let go of everything, go on vacation, travel, and enjoy everything.

It's too tiring to work.

It's okay to be tired in the first half of your life, but you want to enjoy it in the second half of your life.

"It seems like a big business. ”

Zheng Ge laughed.

Zhao Yutong shook his head, "Speaking of Longhu Bay, it's really a miracle! In just over a year, it has reached the scale it is today, which is unbelievable." ”

"It is said that our Huaxia is an infrastructure madman, and it is not blown out, but it is done in a real way. Zheng Ge said.

"This is also the case, China's infrastructure has indeed developed rapidly over the years. Of course, the rapid development of our infrastructure is also due to the fact that we need infrastructure construction in recent years. When all our infrastructure is perfected, it should slow down. Zhao Yutong nodded approvingly.

Zheng Ge nodded, but didn't say anything.

"That's right, Lao Zheng. Zhao Yutong seemed to think of something, turned his head and smiled: "At present, our Nebula Technology office space is a little insufficient, how about moving Nebula Technology to Lanshan?"

"Naturally, that's good! I absolutely agree with that. Zheng Ge said.

Nebulas Technology is a high-quality technology company, and when he moved to Lanshan, he naturally absolutely agreed.

If Lanshan wants to develop, it must attract some high-quality enterprises to settle in.

This is true not only in Lanshan, but also in the entire Longhu Bay New Area.

Otherwise, no matter how well it is built, it will be difficult to develop.

If it fails to develop in the end, then the Longhu Bay New Area will not be a miracle, but a joke.

"Okay, go back and discuss it with Lao Zhai. Zhao Yutong said with a smile.

Zheng Ge nodded slightly and looked out the window.

At this time, he saw the car passing by a Wanjiale Life Plaza.

"Ah Zheng, slow down. ”

Zheng Ge said.

When Ah Zheng heard this, he answered, and the speed of the car slowed down.

Zheng Ge looked outside, despite all kinds of negative public opinion, Wanjiale's business did not seem to be affected in any way. There was still a lot of traffic in front of the store, and a customer walked out with a large bag and a small bag.

Zhao Yutong also looked outside, looking at the Wanjiale store, she remembered some recent public opinion, she said: "Wanjiale's recent situation doesn't seem to be very good!"

"You've heard that, too?"

Zheng Ge didn't look back.

After so many days, public opinion has not only not been controlled, but has spread more and more. If it goes on like this, even if Wanjiale has a good reputation, it will inevitably be affected. Obviously, Zhao Yutong has a detailed understanding of the situation in Wanjiale.

Zheng Ge didn't answer, was silent for a moment, and said: "If a company wants to grow, crises cannot be avoided. The previous Wanjiale development was too smooth, and the crisis response was not yet mature......"

Zhao Yutong blinked, and somewhat understood what Zheng Ge meant, "No wonder, you haven't interfered all this time." Otherwise, the situation would have been reversed long ago. ”

She is very aware of Zheng Ge's power and the strength of Changge Group.

Especially in terms of the Internet, if Changge Group wants to, it will soon be able to control public opinion, and it will not continue to spread like it is now.

"Do you want to go in and have a walk?" Zhao Yutong looked out the window, blinked his eyes, and said, "Anyway, we are not in a hurry, and it is too late to go in and have a walk." ”

"Well, let's go down and take a look. Zheng Ge groaned for a moment and beckoned Ah Zheng to find a place to park.

Seeing this, Zhao Yutong showed a smile on his pretty face.

......

After parking the car, Zheng Ge and Zhao Yutong walked into Wanjiale Life Square.

The scale of this store is not very large, only a few thousand square meters of business area, and there are only two floors.

"Let's buy some seafood and mutton, well! Buy some vegetables, and find a place to barbecue at noon? I heard that the meat in Wanjiale supermarket comes from Huabao farm. ”

Walking in the supermarket, Zhao Yutong said with interest.

"I just ate barbecue last night, and I'm going to eat it again today! Barbecue is something that often can't be eaten well. Zheng Ge shook his head and said, "Just eat hot pot at noon, I haven't eaten hot pot for a long time." ”

"Okay, listen to you, it's all heavy anyway. ”

Zhao Yutong didn't care.

Zheng Ge looked around, the purpose of his coming in was not to hang out, it was a private visit to Weifu. Secretly inspect and see the actual operation of the stores below Wanjiale.

After all, there will inevitably be some discrepancies between the data reported below and what you have seen with your own eyes.

After looking around, the whole is quite satisfied.

Both hygiene and all aspects of service are done in accordance with strict standards.

The supermarket is equipped with various facilities such as strollers to cater for all kinds of people.

In all aspects, it has been done to the extreme.

Everywhere you go, you can see the warm smiles of the staff.

If you need anything, just say it and you can get help from the staff as soon as possible.

No one is dissatisfied with such a service.

......

Not long after, Zheng Ge and Zhao Yutong walked out of the supermarket with large bags and small bags.

"I have to say that it is really a pleasure to come to Wanjiale to buy things. ”

Zhao Yutong said with emotion.

Since she was a child, she has been to so many supermarkets and shopping malls, and the only one that can give her this feeling is Wanjiale.

In a sentence that is widely circulated on the Internet, it is: only when you walk into Wanjiale can you understand what it means that the customer is God.

"To be a supermarket, to be a shopping mall, including catering, is a kind of service, not as simple as simply selling things. ”

Zheng Ge got into the car, beckoned Ah Zheng to drive, and said to Zhao Yutong casually.

It's a pity that many people don't understand it. Zhao Yutong said.

Zheng Ge shook his head, "It's not that I don't understand, everyone understands this truth." Those who do the service industry know that if they do a good job in service, they can better attract customers and attract repeat customers. But if you want to do that, it's hard. Service is not simply a matter of smiling. ”

"Okay. ”

Zhao Yutong was confused, she didn't understand it anyway.

However, Nebula Technology is a product, as long as the technology is improved, you don't have to care too much about services and the like.

Of course, after-sales guarantee and service are also very important.

However, this part is not the focus of Nebulas' business, the focus is still on technology.