Chapter 130: Contradictions Escalate
It can be seen that Lu Guoming really cares about the situation in the store, and he rushed over in less than 10 minutes, and he was still a little out of breath.
"What the hell is going on? Tell me more, have any of you touched that cat before?"
However, no one had touched it, and it was even more certain that the cat was still in a state where it would not die immediately when it was examined this morning.
But if no one touched it, and nothing happened, then how did the cat die?
"I used to watch this kind of crime-solving TV series, when I was in the movie, there was a scene where the deceased was found first, and then the other party was killed on the spot. That's the kind of thing that first made the other party unconscious, and then there was a poisonous needle in his hand or something, and the other party was poisoned to death in public. ”
Someone suddenly said this, and others who had watched the same type of TV series also nodded.
"Impossible! The ones played in the TV series must at least have a motive, this cat is hers, why did she do this?" Liang Huiyu retorted loudly.
I don't know if it's an illusion, Lu Guoming originally wanted to say something, but he didn't continue to speak after glancing at Liang Huiyu.
Lu Fei pursed her lips and glanced at Xiao Xingyun. They don't even know the cat owner, which of course doesn't hold.
"In that case, let's get in touch with each other first. Liang Huiyu, you give me her contact information, it's best to make a big deal, so that the other party doesn't hack us for this reason, which will have a great impact on us. Lu Guoming said.
Liang Huiyu seems to want to defend Mrs. Miao, but at this time, she also knows that it is pointless to talk too much, so she handed him the phone number and said, "She has always been a very good person, she has a lot of fans under her hands, and she is very good to everyone, so it is impossible to deliberately frame us, if you want to know about this matter with her in private, it would be better to have a better attitude." ”
Lu Guoming nodded after hearing this, but Lu Fei only felt that Liang Huiyu had brought too heavy a filter to her idol.
Xiao Xingyun noticed Lu Fei's expression, although he didn't know why she had been holding a unfriendly attitude towards the cat owner, but he still reached out and patted her shoulder, which was a silent consolation.
Lu Guoming called the other party, but after Mrs. Miao answered the phone, her tone was very angry, "I was accused by you when I was in the store just now, and now you want to tell me that you have made a private settlement?"
"I've had it tested just now, my cat died of an accident, I can send you a good look at the inspection report!
After Lu Guoming made this call, he didn't even say a word, and after hearing these two accusations from the other party, the phone was hung up.
He looked at his phone and was silent for a while, and then received two pictures from Mrs. Miao, which took a very clear picture of the cat's death certificate.
However, when everyone was immersed in the world of death certificates, Lu Fei stared at Lu Guoming's mobile phone with some doubts. Lu Guoming didn't even have time to introduce herself just now, this number should be an unfamiliar number to her, why was she able to say such a thing in the first place?
"Manager, about this appraisal report, I will ask a professional person to check it, if you are sure that you have not committed perjury......" The latter words don't need Xiao Xingyun to say it, and everyone knows what to do.
"If the cause of the cat's death was really caused by an accident, then everyone in this store today will not be able to escape the involvement, and we will also have to pay some compensation. However, these must be based on the fact that this proof is true, so you can arrange it first. However, Lu Guoming's attitude was obviously ready.
Being in charge of this has always been a very heavy issue, so although I know that they should be responsible, my face is still a little unsightly after hearing about it, mainly because of pressure.
Xiao Xingyun greeted Lu Fei and asked Lu Guoming to send the picture to him and leave first.
Lufei stayed behind and said to the others, "If this matter is true, then none of us can escape, we have to face it together, so you don't have to have too much pressure, everyone is together." Liang Huiyu, if you keep an eye on your idol's Weibo or something, she is very emotional now, and it is very likely that she will immediately take measures against us. ”
After Liang Huiyu saw the report, her expression was always very embarrassed, and Lu Fei was a little dissatisfied, but she didn't say it yet.
Lu Guoming patted her on the shoulder, as if giving her an encouraging look, and then she sat down to the side and took out her mobile phone.
Xiao Xingyun knew that this matter could not be delayed, so he urged professional people to conduct an appraisal, and Liang Huiyu did not delay, and refreshed Mrs. Miao's homepage every once in a while.
At this time, Liang Huiyu found that Mrs. Miao had just posted a Weibo saying that his cat had come, and at the same time posted a death certificate saying that her cat died unexpectedly in the pet hospital because of some unscrupulous doctors.
"Lufei, she posted on Weibo!" Liang Huiyu shouted.
Lu Fei hurriedly ran over and took a look at her mobile phone, who has tens of millions of followers, but within a few minutes, there are already countless people scolding their hospital under this Weibo.
Even if Mrs. Miao's Weibo did not name her, many people knew that she came to Lufei's hospital because of Liang Huiyu's message.
There was a conflict between his idol and the place where he worked, but this cat did die early because of their negligence, so Liang Huiyu was extremely anxious, "Lufei, what should we do?"
"Lu Guoming, you go back to the company first to deal with these public opinions on the Internet, on our side, if the death certificate is true, then we will take measures to face this accident. ”
This is the best way Lufei can think of. Sometimes evasion and explanation are only smearing.
Lu Guoming thought about it, and after understanding what Lufei meant, he agreed, turned around and walked out, Liang Huiyu couldn't help but glance at him, and quickly retracted his gaze.
After that, Xiao Xingyun also called Lufei and said that the death certificate was true, and the cat did die in an accident.
So Lufei immediately contacted Lu Guoming, and after explaining the matter, Lu Guoming planned to issue a statement and admit his mistake, but suddenly received a contact from his subordinates saying that their official Weibo had been scolded on the Internet, and the impact seemed to be great.
Hearing that Lu Guoming plans to issue a statement to apologize and compensate, some people in the company feel that even if this is the case, many netizens will not be willing to buy it, after all, there are more people who eat melons. But after discussion, there is only this way.
Even after the statement, the reputation of the pet store plummeted, and not only that, but other chains were also affected, and some even asked what company the pet store belonged to, and took the lead in resisting other stores under that company.
If this matter can be solved with the cat owner, there is still a chance for the time being, as long as the heat can be suppressed.
However, they have not been able to contact each other, and because of these public opinions on the Internet, pet owners who originally boarded or put their pets with them for treatment suddenly appeared one after another, demanding to bring their pets back and get back the money they had already given.
The behavior of these pet owners was originally unacceptable, but as soon as Lufei refused these people, they said that they killed the cat's life by accident, and they did not dare to continue to put their pets here.
In this way, Lufei and they had nothing to say, and they endured their anger and refunded them one by one.
After Lu Guoming heard about this situation, he rushed over, and saw that all the pets except for the clerks and doctors in the pet store and hospital had been picked up, and it was quiet and even a little weird.
"Lufei, come on. Lu Guoming walked outside with Lufei.
The weather is not very good today, there is still a cool breeze outside, Lufei only wears a coat, and he feels a little cool for a while.
His body shrank slightly, looked up at Lu Guoming and asked, "What do you want to say?"
Lu Guoming sighed, "Although I want to say that you did too incorrectly to refund the money to the guest, I can also understand it, after all, this is the case now." ”
"The apology statement has been released, but now netizens are still saying that we just made a statement and did not compensate, so they don't accept it, I'm still contacting the cat owner, but I haven't been able to get in touch, do you have any ideas?"
Lufei was a little annoyed when she heard the mention of the cat owner, "You only have her contact information now, right?"
Lu Guoming nodded, "I don't even know where she lives, whether she is from City B, if we can negotiate with him and let her issue a statement by herself that this matter has been resolved, then the heat of our store should also come down, and then continue to operate, even if it can't return to its peak, but it won't be too bad." ”
Referring to the current situation in the store, Lu Guoming was full of sadness.
Lufei frowned, "Regarding the situation of the cat owner, I'll deal with it, and you can continue to arrange the company's affairs." ”
"If you speak too straight, she's probably not going to accept it, but if you can find her address or something, you call me and I'll talk to her. ”
Lu Fei nodded, and Lu Guoming entered the store and said a few words to the others before leaving.
Lu Fei has also been paying attention to various public opinion directions on the Internet during this time, and Xiao Xingyun is also helping to find the address of the cat owner.
At that time, Liang Huiyu thought that Lu Fei and Xiao Xingyun would definitely be able to cure the cat, so it was obvious that the cat was already very weak next to her, but she still had a little smile on her face.
She was happy to drink a photo of her idol's cat at the time, but she didn't think that such a photo was the last straw that broke the camel's back at this time.
Because of such a group photo, the online scolding is even more ugly, and the content is probably that the cat has become like that, and they, as doctors, still have time to send a group photo to the circle of friends to show off and so on.