"Everyone cheered me up, today we have to do our best in the face of every customer, just got the news that the researchers in the city will come to our hotel for an unannounced visit, the time from today to the next week, during which we have to be fully prepared every day. ”

Manager Feng had just returned from a meeting, and several other hotels with good relations sent messages and found that the suspected investigators were visiting various hotels in Tongcheng.

You must know that the service staff of these hotels have a pair of eagle eyes, and the questions that the researchers care about are often different from the average traveler, and they are more concerned about the details in the hotel, and they are not at all as casual as the guests who come to stay in the hotel, so it is generally easier to identify when they are prepared.

In addition, the Spring Festival has just passed, and according to the usual practice, it is now the peak period of inspections in the city, combined with the information obtained by the same industry, the matter of this investigator's visit must not be groundless.

"The departments that are most likely to contact the investigator are the housekeeping department and the marketing department, of course, the catering department should also pay special attention these days, especially the food safety issue, I don't want to have any problems at this juncture, do you understand?" Manager Feng said to the group of department managers in front of him.

"Understood!"

"Understood!"

"Okay, without further ado, let's go and prepare!"

With Kunyang's fig Leba and fig honey, the gym business in the Galaxy Hotel has been good recently, and with the nutritional package launched by Manager Feng, a series of businesses in the Galaxy Hotel have picked up recently.

Manager Feng looked at the guests who came and went to the gym on the eighth floor, and couldn't help but feel that the things of Kunyang Group really have a unique charm.

There are countless catering companies with special ingredients, but there are only a few that can diversify like Kunyang. Let's just say that this Leba is not the traditional diet of Tongcheng at all, it can capture the taste buds of the public, and fitness people regard it as a treasure.

Judging from the recent data of the catering department, there have been hundreds of fitness people who have come for the fig Leba package recently, not to mention the people who come to taste afternoon tea attracted by Leba as a special dim sum.

"Manager Feng, there is a guest at the front desk who is suspected of being a researcher, and I need you to come over. ”

Manager Feng, who was originally stunned, received a call from the front desk, but what he didn't expect was that the researcher was recognized by the staff so quickly, and it seemed that this time the researcher was not serious enough in disguise.

When Manager Feng came to the front desk, he saw the guest who was suspected of being a researcher reported at the front desk, obviously the guest did not know that he had been exposed, and was continuing to ask the staff questions.

Manager Feng followed the researcher throughout the whole process, paying attention to the other party's every move to ensure that he could solve the problem as soon as possible.

"Hello, please help room 2082 send a package A, I don't eat beef, butter is not good, if the package contains beef, help me change to something else, thank you." Soon, the requirements in the researcher's room were relayed to Manager Feng.

"Guests don't eat beef, butter can't do it? It may be to test the service quality of our restaurant for religious people, everyone should pay attention, all the food is made with separate kitchen utensils, and the dim sum is replaced with Lebaga fig honey, and the details must not be wrong. ”

Manager Feng has to think about it a little more, sometimes the various requirements put forward by these researchers are targeted, so you must deal with them carefully.

Soon the package of the 2082 room was sent to the room, but what Manager Feng didn't know was that it was not a researcher who lived here, but an amateur travel enthusiast named Yu Mingwei, as a blogger with tens of thousands of fans, he would also post some reviews about the hotel on the Internet, and the questions he just asked were the content he was going to publish on the Internet.

Yu Mingwei is allergic to beef, and butter is too high in calories and doesn't like it, but the Leba with fig honey that Manager Feng sent is very in line with his taste, so he added a sentence to the final evaluation after tasting it: The dim sum named Leba given in the room is good, and it is very suitable with fig honey and strawberry jam.

The Lieba in the photo is mixed with a lot of dried figs, and the fig honey and strawberry jam sent by Manager Feng are crowded with the entire plate.

"As a travel blogger, there are really benefits to staying in a hotel, and this Galaxy Hotel's limited fig honey is actually given so much!"

"The real-name system is envious, you must know that the afternoon tea set purchased by 288 can't eat so much fig honey and strawberry jam. ”

Yu Mingwei found that the messages under his account were non-stop, so he replied one by one: "It's only 1088 for one night, and the downstairs is the scenery of the water town, plus the free buffet breakfast and catering package, which is very cost-effective." ”

"I didn't reveal the identity of the blogger in the hotel, which should be regarded as a benefit of the hotel. ”

Yu Mingwei also has a lot of fans as a travel blogger, and the night view outside the window of the Galaxy Hotel he posted is very charming, and the Galaxy Hotel became a small fire in Tongcheng in an instant.

Later, all the rooms with the same view as Yu Mingwei were sold, and Manager Feng was still dealing with the investigator's affairs, and he felt inexplicable when he received a call from the front desk.

"Manager Feng, just now we received a lot of calls, asking for a room on the 20th floor, and it also corresponds to the scenery of the water town, saying that our hotel was recommended by a travel blogger. ”

"What guests have been staying on the 20th floor in recent days?"

"It seems that the 20th floor was recently occupied by a guest who was suspected of being an investigator. ”

Manager Feng knew that he might have made a mistake, and if he wanted to say that the guest was a travel blogger, his previous behavior could also be explained.

"The manager, the guests also asked on the phone if the standard of the meal is the same as the previous guests. ”

Manager Feng didn't understand what the other party meant at first, but soon he thought of the previous request of the guests in room 2082. Since the other party, as a travel blogger, took the initiative to promote his own hotel, then the guests who were influenced by this blogger must enjoy the same treatment, which can be regarded as a free promotion for their Galaxy Hotel.

"You ask the front desk to make a note that the previous guest's set meal was set A, but it didn't contain beef, and the dim sum was replaced with lieba and fig honey..."

Speaking of this, Manager Feng suddenly had a ridiculous idea, these guests should not have come for the gift of fig honey and strawberry jam, right? You must know that in order to please the investigators, Manager Feng asked people to prepare a lieba, but the fig honey is enough.

But a small portion of fig honey can be exchanged for a hotel's occupancy rate, and you can know which one is more cost-effective with your toes.

In this way, the occupancy rate of the room on the 20th floor has increased a lot all of a sudden, but what makes Manager Feng a headache is that the investigator has not been found yet.

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