The call was from Hongliushan No. 2 Company, and the subordinates reported to Wen Dacheng, and a large number of customers flocked to the company to ask for refunds and returns. Wen Dacheng told his subordinates to be appeased as much as possible, saying that he would go back immediately.

The situation was urgent, and others were arranged to continue the investigation, and Ding Chi and Wen Dacheng quickly rushed to the scene of the incident. When the two of them arrived, there were already seven or eight hundred people outside the company, and some people were slowly coming.

At this time, the glass door of the company was closed, and two male employees stood on the steps, patiently comforting the emotional people. But these people didn't buy it, and shouted loudly:

"Don't be crooked, it's useless to say this, we have to return it in full. ”

"Wait, wait, just let me wait, wait when?"

"If you want to do this again, we will go to the Consumer Association to tell you. ”

"Yes, sue them, the "Consumer Rights Protection Law" has been implemented last year, and one by one. ”

“……”

Not only shouting, but someone behind has begun to push people forward, ignoring the company's employees' "don't squeeze, don't squeeze" prompts.

Wen Dacheng asked Ding Chi to stay in the car, and he quickly got out of the car and rushed forward.

Ding Chi didn't follow, but he also got out of the car and stood on the periphery of the crowd watching.

I had noticed that the situation was not second just now, so after Wen Dacheng arrived, he immediately took the megaphone and shouted loudly: "I am Wen Dacheng, the manager of the company, if you have any demands, say slowly, don't squeeze." ”

"Refund. ”

"Don't listen to him, if you don't give money, you will make trouble. ”

"Squeeze, squeeze forward. ”

Immediately under the stairs, there were various sounds, and the crowd kept moving forward.

"Listen to me, listen to me, customers are all on the left. If you want to solve the problem, just do what I say. Wen Dacheng spoke loudly again.

This sentence worked, and many people turned to Wen Dacheng's finger position after a while.

Two male employees followed and raised their hands: "The customer stands here, stands here, and listens to our manager." ”

"Don't listen to him, don't listen to ......" The crowd was even more fierce.

"What's the matter with you guys? Are you customers? If so, just stand on the left. Don't compromise other customers. Wen Dacheng pointed to those people and deliberately emphasized the last words, "Did you hear it, don't affect other customers." ”

A pair of eyes followed their fingers, and they all stared at the end of the line.

In front of everyone's eyes, those people immediately shrunk their necks and stopped crowding.

After a while, hundreds of people stood on the left, and hundreds of others remained in place.

Wen Dacheng turned his head and ordered: "Please line up in two columns, and you two will register one by one." ”

The two employees understood the boss's intentions, first organized people to line up, and then "registered" one by one. The preliminary registration is also very simple, that is, the customer declares his address, surname, and date of purchase, and those who know the model of the phone are also reported, of course, most customers have the phone.

Wen Dacheng was not idle, organizing on-site order, deploying employees, and assisting in registration and verification.

"Unit 201, Unit 3, Building 5, Foreign Trade Community, No. 26, Heyan Street, Beiwan District, Zheng Shanren, purchased on October 19, 816 yuan. The sharp-beaked monkey-cheeked man said, shaking the box in his hand, "This model." ”

Wen Dacheng glanced at the phone box and asked, "What is the specific model?"

The sharp-mouthed man frowned slightly, took the box closer, and read the string number: "JSDZ-5790-G2." ”

Or a receipt. Wen Dacheng said again.

"What's the matter with you, why do you only want me?" said the sharp-mouthed man.

Wen Dacheng still spoke calmly: "Don't you have a ticket?"

"It's a special thing to watch people put down dishes and bully people. Everyone saw it, this is forced to buy and sell, but I don't want to return the goods, let's find a place to reason. The sharp-mouthed man waved his arms, his face full of grievances.

was taken by the sharp-mouthed man like this, and someone immediately shouted: "That's it, it's too bullying, sue them." ”

"Doesn't I just want you to show the bill? As for being so anxious? Do you have it? It won't be no? Is it Zheng Shanren who opened the bill?" Wen Dacheng also raised his voice, but his tone was not in a hurry.

The sharp-mouthed man glared directly: "Why not?" I bought it in this store, and it was my name Zheng Shanren." ”

Wen Dacheng said "oh": "I bought it in this store." Is it Miao Lingling with double eyelids and big dimples who sold you the machine, or is it him or him?"

Glancing at the fat and thin male employees next to him, the sharp-mouthed man said affirmatively: "Female, Miao Lingling, looks very white and quiet, with big double eyelids, dimples and a smile." ”

Hearing such a reply, many people nodded frequently: This person must be right, remember it so clearly.

"Bring the ticket. ”

"I left it at home, I didn't bring it today. ”

"Are you sure it was opened by Miao Lingling, and she bought it in this store?"

"It's true. Can't lie to you?"

Hearing the other party's reaffirmation, Wen Dacheng smiled: "If you want to say that, then you definitely didn't buy a phone from here." There is indeed this girl here, but I was negligent just now, from October 17th to 23rd, she went to another store for training, and she was not here at all, nor did she sell machines. ”

"You're a. The sharp-mouthed man just turned his face, suddenly slapped his head, and changed his smile, "Oh, I'm messing around, it's not the nineteenth, it's the sixteenth." ”

"On the 16th, she also doesn't sell machines, and there are records in the ledger. When the tall employee said this, his face sank suddenly, "I don't lie or make drafts, I want to come here to fish in troubled waters, no way." ”

"I-your grandmother. The sharp-mouthed man raised the box violently, "Their company doesn't talk about ......"

Wen Dacheng yelled violently: "Rabbit cub, you still want to go wild, and you don't inquire, am I Wen Dacheng easy to bully? Open your mouth and shut up, I think you are underpumped." ”

The sharp-mouthed man was stunned at first, then sat down on the ground violently, and shouted: "The surname Wen has beaten people, profiteers, selling fake and shoddy goods, everyone sues him." ”

"Who is the fake? Let me tell you, Unit 201, Unit 3, Building 5, Foreign Trade Community, No. 26 Heyan Street, Beiwan District, doesn't live at all, do you know what that family has to do with me?" Wen Dacheng asked fiercely, and the loudspeaker spread far away.

"Hit the ......" shouted halfway through, and the sharp-mouthed man opened his mouth wide.

"Pretending to be a customer, spreading rumors and demagoguery, someone will whip you, and you don't need me at all. Wen Dacheng said this, took out his mobile phone, and dialed it directly, "Director Yang? There are scoundrels here who pretend to be customers and blackmail ......."

Without waiting for Wen Dacheng to finish speaking, the sharp-mouthed man stepped back continuously, and then got up and got out of the crowd.

At the same time, six or seven more people left the hundred-person group, and more than a dozen people left the crowd next to them.

Wen Dacheng said in a timely manner: "Friends, we attach great importance to everyone's feedback, and we are doing everything possible to find the crux of the problem. For this matter, the national general agent, provincial agent, as well as post and telecommunications, Unicom have sent people, and they have been testing and investigating. I know that everyone is very kind and understands everyone's feelings, but I also want to remind you that don't let people with bad intentions take advantage of the loopholes, so that they will fish in troubled waters, and only us and everyone will suffer. ”

The previous scene has also been seen, the supplier has done a reasonable and well-founded job, and no one has provoked on the spot, and people's emotions have calmed down a lot.

After some negotiation, the customers did not ask for an immediate return, but gave them ten days to solve the problem and left one after another.

Looking at the empty scene, Ding Chi walked up to Wen Dacheng and lowered his voice: "Boss Wen, the residents of Foreign Trade Community 201 have nothing to do with your family, right?"

Wen Dacheng smiled: "At first glance, that guy is not a good person, and he still wants to play evil with me, he is far behind." ”

Speaking of this, Wen Dacheng sighed suddenly: "Alas, I have to solve it quickly." This time it's just a signal, and next time it will definitely not be that simple. ”

Ding Chi nodded: "Yes, red flag." ”