Chapter 218: Fooling Su Dongpo
Early the next morning, Niu Dun Dun received the official itinerary of the customer audit, sure enough, it was a two-day audit, the first day of the audit quality system, called System audit, the second day of the audit site, called Process audit, at the end, the customer's supplier quality engineer also asked Niu Dun Dun to help book the hotel, and let him arrange a pick-up vehicle.
Niu Dundun stared at the email full of English tightly, and he didn't know what to do, although he worked in a foreign company, although he also had a correspondence undergraduate diploma, but he didn't know anything about English.
People in foreign companies can't do without translation software, Niu Dundun barely understood the customer's requirements with the help of Kingsoft Word Bully, and felt that it was not good, it was time to come, and finally came!
Before he had time to think about it, he forwarded the email to Manager Ma of the Personnel Department, stood up with a "Huo" sound, and went straight to the Personnel Department.
"Manager Ma, I booked the No. 2 conference room on Thursday and Friday this week, and the customer will come to review it. Niu Dundun said to Manager Ma.
"There is a customer audit? The customer audit is a big deal, I'll help you hold it first." Manager Ma nodded and said.
"Manager Ma, if the customer wants to book a hotel on a business trip, you will help him book a five-star hotel, the foreigner is not bad for money, and the hotel is better away from the company, so that when he comes over every day, the road can be delayed for an hour or two, the audit time will be shorter, and we will have fewer opportunities to expose problems. Niu Dundun said.
Manager Ma glanced at him and thought to himself, this Niu Dun Dun is quite good at fooling.
"Director Niu, Shiyan is outside the Guan, the hotel is not high-grade, too Low, the better hotels in Shenzhen are in the Guannei, we book a hotel in Nanshan, come from there in the morning, are very congested, the car has to run for at least one or two hours, and there is a foreign atmosphere, ghosts like to live there. Manager Ma said with a smile.
Although Niu Dundun is the acting manager and has not been officially announced, in the eyes of Manager Ma, he is an out-and-out supervisor.
"Gao Ming! I will leave it to you to book a hotel and send a car. Niu Dundun stood up and said.
"Director Niu, don't worry, I will definitely escort your work!" said Manager Ma.
August and September are the company's off-season for production.
However, in order to cope with the customer's audit, the company is falsifying records from top to bottom, and it is even more busy than the peak season.
In the week before the customer came to audit, the colleagues in the quality department had to work overtime until about 12 o'clock in the evening every day to make up the inspection report and corrective and preventive action report to cope with the audit.
Taike company's shipment is a big thing, which leads to the failure of quality control, correction and prevention, Chen David is not good when he is there, Niu Dundun can not be promoted at all after coming to power, the initial quality department can also open several CAR (corrective and preventive action reports), but no department has replied on time, even if it is replied, it is also to deal with things, and then it is simply not opened, and now in order to cope with customer audits, I have to fabricate those CAR reports, can I do it without overtime? Always justify yourself and meet ISO9001 requirements.
Taike company's products have not been done well, and people have complained about it, and the record should always be done well!
It was already eleven o'clock in the evening, the production workshop was dark, only the office of the quality department was brightly lit, Wang Shiyi sat at the desk and worked overtime, and heard the sound of yawning around him one after another, this yawning seemed to be contagious, a wave of sleepiness hit, he also yawned, just finished the action of opening his mouth, did not expect, the next yawn came again.
In the yawn, Wang Shiyi turned around and looked, and there was a yawn behind him, one after another.
Developing corrective and preventive measures is not an easy task and requires a complete set of documentation, such as preventive measures that are often linked to the updating of work instructions. Just when everyone was listless, the door of the office creaked open, and the beautiful Yang Yujuan walked in with a bag of things, grinning and saying: "Everyone has worked hard, Manager Niu sent me to comfort everyone, one person has a bottle of Red Bull, and I am tired and tired to drink Red Bull." ”
With the Red Bull drink to drink, everyone's momentum came up again, and the missing records were finally made up the night before the customer audit!
The next day, to pick up the customer's car, under the arrangement of Manager Ma, the manager of the personnel department, at eight o'clock, the driver arrived at the five-star hotel in Nanshan ahead of schedule.
At half past eight, Manager Niu Dundun was not at ease, so he made a phone call to the driver and asked, "Xiao Wang, have you been to the hotel?"
"Director Niu, I've been here for half an hour, and I'm waiting for customers in the hotel lobby. The driver, Xiao Wang, replied on the phone.
Xiao Wang was talking, when he saw a tall mixed-race man walking towards him, and said into the phone: "Director Niu, the customer is here, I'm going to be busy." ”
"Alright then, when you get to the factory, give me a call and I'm going to pick him up personally. After Niu Dundun finished speaking, he hung up the phone, this was the first time he received a customer review, and David Chen was doing this kind of thing before.
To greet customers, he is not afraid, but to welcome foreign customers, he is still very weak-minded.
Nervously sat in the office and waited until ten o'clock in the morning, when the phone call from the driver Xiao Wang came, and Niu Dundun walked out with a da.
Standing under the administration building, his eyes were fixed on the gate of the factory.
Not long after, in the brilliant autumn sun, a sedan finally came.
Before the sedan could stop under the administrative building, Niu Dundun walked up quickly, opened the door, and heard only the words "Nice to meet you!"
“Lai si tu mi qiu。 Niu Dundun nodded, with a smile on his face and said, his simple spoken language benefited from the Chinese pinyin pronunciation in an English casual speak, last night, he repeated this greeting many times, until he blurted out, but when he really faced foreigners, he lacked confidence, and even pinyin was not clear.
The mixed-race man saw that he spoke English very awkwardly, so he said in Chinese: "Are you the cattle manager?" My English name is Richard, and my Chinese name is Su Dongpo, so you can call him Su Dongpo. ”
Su Dongpo Niu Dundun was frightened, and couldn't help but look at the tall man in front of him.
And he is fluent in Chinese, sounding like he speaks his native language.
"Mr. Su, you are very fluent in Chinese!" Niu Dundun's brain reaction was very flexible.
"Manager Niu, my father is American, my mother is from Beijing, my Chinese name is the same as my mother's surname, my mother's surname is Su, I stayed in Beijing until I was eight years old, you say, will my Mandarin be bad?" Su Dongpo finished speaking, went around to the trunk and hugged down a large suitcase.
Just now because of the English holding, the heart is very nervous, seeing that the foreigner speaks fluent Chinese, self-confidence came up, Niu Dundun then carefully looked at the mixed-race foreigner in front of him, tall figure, showing the strength of Europa race genes, but the appearance characteristics of four or six kai show the Mongolian race genes are extraordinary.
"Why are you here now? We've been waiting for you for a long time. Niu Dundun said with fake concern.
"I'm sorry to keep everyone waiting, there is a traffic jam on the road. Su Dongpo said apologetically.
“Sleeping?” Niu Dundun said as he folded his hands, raised them to the side of his head, and made a sleeping position, he could not speak much English, and it was not too much of a problem for an English word or two to pop out of his mouth.
"Hahaha, thank you, Manager Niu, your top hotel is good, but I have to reverse jet lag, and my sleep is not too good. Su Dongpo said with a smile.
They said as they walked towards Conference Room 2 in the Administration Building.
The conference room was already full of company executives, and everyone was eagerly waiting for the kick-off meeting to be reviewed.
Director Han Shengli took the lead in standing up, clapping and clapping, and soon the applause in the conference room thundered.
In the warm applause, Su Dongpo kept nodding to everyone and said to everyone: "Thank you! Thank you! ”
After Su Dongpo exchanged business cards with everyone, he opened his laptop and introduced his company's development history and main customers to everyone, and then introduced his work arrangement, and soon it was eleven o'clock.
"There is still half an hour to eat, let me introduce you to the company's system first?"
"Okay!" Su Dongpo agreed.
Niu Dundun has prepared a PPT, projected it onto the screen, moistened his throat with saliva, and said aloud: "Our company's quality policy is 'the pursuit of zero defects in products, beyond customer expectations'. ”
It may be that after David Chen resigned, Niu Dundun held a morning meeting to exercise his eloquence, he actually talked for half an hour, after he finished speaking, looked at the time, and said: "Mr. Su Dongpo, it's almost time for lunch, let's go out for lunch, Bei Jing Duck, I'm going out to find the personnel department to send a car, and they will continue to review it in the afternoon." ”
"Okay, it's up to you. Su Dongpo said very kindly.
Niu Dundun originally thought that the guest came to review the meeting and it was a criticism meeting, but he didn't expect this foreigner to be very nice.
When eating Bei Jing Duck at the hotel, Su Dongpo said: "After I left Beijing at the age of eight, I have rarely been able to eat such authentic roast duck!"
Talking about food, he Niu Dundun doesn't know much, talking about stocks, he is Buffett of Tyco Company, as soon as the topic changed, Niu Dundun talked to Su Dongpo about China's stock market, and told the mythical stock market behind the price limit and the ghost stories behind the fall limit, Su Dongpo was stunned when he heard it.
"Manager Niu, isn't the rise and fall of the stock you said based on performance, but only by storytelling?"
"There are a lot of stories behind the big ups and downs of every stock, and usually, stocks with good performance will fall because the good is cashed in, and the stocks with poor performance will fly to the sky, because it is the bad ones. "Niu Dundun likes to speculate on junk stocks, and he also loves ST stocks.
"Won't stocks with poor performance be delisted? Your risk awareness is too poor!" Su Dongpo shook his head and said.
"Hahaha, wrong, stocks with poor performance have stories to make up, shareholders buy stocks, they all listen to stories, the more attractive the story, the higher the stock price. "Niu Dundun does have a unique perspective on stock research.
"Hahaha, make up stories? Do you believe in making up stories? People who make up stories can write a shocking film!"
"There are a lot of capital myths and stories on TV and in newspapers! As soon as the stock price limit, the research report comes out. Niu Dundun's words were shocking and deeply attracted Su Dongpo.
After eating, when the car drove back, it was already three o'clock in the afternoon.
When Su Dongpo finished the two-day audit work and announced that the audit result of Taike Company was positive at the final Wrap-up meeting, Manager Niu Dundun shed tears of joy, flicker, without his flicker, would the audit be so smooth?