All the best!

However, this serious quality problem must be reviewed! The relevant responsible persons must be criticized!

Tyco clearly defines in the system documents that all quality problems that cause production shutdown must be formulated in detail, and the corrective measures for the burning of the set-top box motherboard have been completed on site, and the production line has been selected and reworked, and the defective products have been repaired.

A small quality review meeting on preventive measures is being held in a small conference room of the Quality Department.

"Good morning everyone, I called everyone here today, mainly to discuss the quality of the motherboard burn-in, the root of the problem has been found, Hu Zhi, you take out the evidence we have collected for everyone to see. Ai Shu sat upright like a chief justice, with an upright face that could not be offended.

"Look at the ten bad chips, they were all taken off the product with an electric soldering iron just now, and there is solder on them!"

"Are the ten that last time I returned to the warehouse?" a voice asked in a low voice.

"That's it, that is, didn't the last meeting decide to return it to the supplier? Why did it get to the production line again? Could it be that the production line became a supplier?" a voice was a little indignant.

"Five of the ten chips were selected by our test machine, and five were not selected, it was a bomb that would explode at any time, and when it came to the customer, I dare to say that 100% of the complaints were made, and today thanks to the comrades of the production line who selected and reworked, a potential major customer complaint was avoided!" Ai Shu said loudly.

Once the customer is lost, the quality department must have someone to take responsibility!

"Ai Shu, don't talk too far, the quality review will be an improvement meeting, not a criticism meeting, today I invite you to our quality department, mainly to discuss preventive measures with you, next time we can't repeat the mistakes of the past." Niu Dundun glanced at the audience, and when he saw that the atmosphere of the meeting was not right, he immediately interrupted Ai Shu's speech.

People from all departments are present, and the improvement meeting is a sparkling criticism meeting, so we will not be willing to cooperate in the future, the quality department is a management department, no one cooperates, and management is a castle in the air.

"Ai Gong, you don't have a backache when you stand and talk, I want to ask, is this burn-in problem a quality problem?" Lin Xiaohua, the warehouse supervisor who had been silent for a long time, suddenly asked loudly, this question was like a cold arrow, which was difficult to guard against.

He had already gotten the news that the people of production and quality had already negotiated, and they wanted to shirk the problem to the warehouse, and the atmosphere of the meeting was very different, and when Hu Zhi and Ai Shu were talking, the angry gaze would fall on him intentionally or unintentionally.

I'm a warehouse manager, and I only need to take care of receiving and sending materials, who will care about your quality problems? It's funny that you can't figure out your own responsibilities! As soon as he thought of this, Director Lin Xiaohua snorted coldly.

"Director Lin, I didn't tell you that this is not a product quality problem. Ai Shu is-for-tat.

The source is that your warehouse sent the wrong material!

If you don't send the bad products to the production line, will we toss them so much?

Thinking of this, Ai Shu threw himself at him and glanced coldly.

"Ai Gong, since you have admitted that it is a quality problem of the product, may I ask if this quality accident has nothing to do with you?

"Of course!" Ai Shu said.

This Lin supervisor is not simple, and the problem has been led to the quality department!

"I want to ask you again, how did the remaining ten defective products come from last time?" Lin Xiaohua tilted his head, his eyes squinted at Ai Shu, and continued to ask.

Five whys, we must ask this invincible young man, let him know what ginger is old and spicy!

"Director Lin, this issue has been discussed last time, and it is a problem with the supplier's incoming materials. Ai Shu wondered, why did this Director Lin turn over old accounts?

"Ai Shu, you answered very well, but you never reflect on your mistakes!" Lin Xiaohua said with a hint of teasing.

"I want to reflect?" Ai Shu felt a little inexplicable, the supplier's problem, I want to reflect? I don't care about the supplier's incoming materials, I am only responsible for the quality of the production process.

"Ai Shu, in the final analysis, it is the dereliction of duty of your quality department, there is a problem with the supplier's incoming materials, if you control it in place, will there be defective products flowing into the production line? If your first inspection is done in place, will there be quality problems that will affect production?

"Director Lin, I admit that we missed the inspection, but all the inspections in the quality department are sampling inspections, and there will be risks, and missing inspections is not a big deal. Ai Shu's voice became lower, he originally wanted to say that the inspection was missed, the production department should be self-inspected, and the quality is a matter of full participation, his words stopped as soon as he came to his mouth, it was obvious that Lin Xiaohua was on the bar with himself, if he offended the production department again, he would make enemies on all sides, and no one would give him justice.

"Ai Gong, let me ask you another question, you insist that the warehouse did not return the defective products to the supplier, I want to say that you have defined the processing cycle? Lin Xiaohua slapped his hand on the conference table and asked loudly.

Director Niu has always remained silent, looking like a sculpture, he knows better than anyone else that any quality problem, the quality department can not get around, he often laughs at himself as a hero, a hero with a black cauldron.

"What is the root cause of this quality problem? I would like to ask you if you have ever thought about it? When the raw materials are sent to the production line, have the inspectors of the quality department carried out the first inspection?" Lin Xiaohua continued to fire loudly.

Obediently, this defendant has become a plaintiff!

It's the other way around!

In Lin Xiaohua's roar, several pairs of sharp-eyed eyes invariably turned their eyes to Wang Shiyi, yes, he was in charge of that production line, and he had to clarify, otherwise he was at fault, so he cleared his throat and said: "The inspector has done the first inspection, and this is the inspection report." Wang Shiyi said as he opened the quality inspection report in the folder in his hand for everyone to see.

"The first inspection can not find the problem, this is the problem, may I ask you dry quality have you ever thought about why bad semiconductor chips will flow into the production line? I tell you, it is your quality engineering problems, the definition of the first inspection is not done well, the first inspection, every roll of effect transistors must be inspected, if your quality engineering definition is clear, will there be this quality accident?" Lin Xiaohua's eyes stared at Ai Shu, and his voice was so loud that the ceiling of the conference room rattled, and he felt that he was interrogating a heinous criminal.

Lin Xiaohua's words, first went around to the quality department, and then pointed the most lethal spearhead at the quality engineering, directly pointed to the death hole of Ai Shu, Wang Shiyi saw the quality supervisor Niu Dundun's face began to be embarrassed, and then gradually became much better-looking, he took a long breath, the whole person was obviously much more relaxed, if this contradiction directly pointed to the inspector, he Niu Dun Dun could not get rid of it, thank God it was pointed to the quality engineering, that is the responsibility of Ai Shu, he has always been unaccustomed to Ai Shu, he always stole his own limelight within the department, this quality engineer is nominally hanging under his Niu Dundun, in fact, it is Chen Dawei Manager personally grasping。

The quality department to everyone trained the "five whys" to track the root of the problem method tools, at this time by the warehouse supervisor Lin Xiaohua used vividly, he threw a sharp spear, accurately hit the thigh of the quality department, we are irrefutable, the final conclusion is naturally the quality of the quality engineering is not in place, the definition of the first inspection is not clear, resulting in this quality incident.

Ai Shu lowered his head, the pair of glasses on the bridge of his nose became more and more heavy, and he wanted to pull his head to the ground, from the time Lin Xiaohua refuted the first inspection, he didn't say a word, and he kept standing in the corner of the wall in despair, and he had an ominous premonition at that time.

"The affairs of your quality department, you handle it internally, I am busy with the work at hand, and I don't have time to chat with you, so I will leave first. Lin Xiaohua, the warehouse supervisor, saw Ai Shu bowing his head and confessing his guilt, so he stood up and walked towards the door, and the people from other departments also dispersed when they saw this.

"Ai Shu, although the line that Wang Shiyi saw is not under your control now, but the quality engineering there was done by you before, and you can't let others wipe it for you because of the you pulled!" Niu Dundun said coldly.

"I'm not going to shirk responsibility. Ai Shu looked very sad, and the development of things was completely unexpected.

"Then you calm down, review our work instructions, and don't let others find loopholes. Niu Dundun said to Ai Shu.

Ai Shu's mouth muttered at first, and finally reluctantly said, "Okay." ”

Seeing that Ai Shu agreed, Niu Dundun stood up, he was just about to leave, he heard a "clang", the door of the conference room was pushed open suddenly, Wang Shiyi looked up, only to see Yao Yao of the customs declaration team walked in angrily, and shouted loudly: "Director Niu, it's all a good thing done by your quality department, I tell you, this batch of goods can't go without you feeling good." ”