Guan Qing took out three bottles of milk tea from her backpack, "It's almost time to get off work, do you want a cup of refreshment?"

Jiang Hao was the first to take the milk tea, "Sister Guan really understands my heart best, life is really hard, especially in the workplace, if you can't give yourself some sweetness from time to time, I don't know how to survive." ”

Yu Yinger said, "If you want to drink milk tea, just say it, don't beat around the bush." ”

"I'm telling the truth, Sister Guan went out for training, and when she came back, her complexion improved. ”

"Guan Qing is about the same age as you, don't be a sister, as if you are tender?"

"This is a humble title, understand? We do customer service, especially pay attention to polite language, men are called brothers, women are called sister, to ensure that there is no mistake. ”

"I have sugar here, if you call me sister, I'll give it to you. ”

"No problem, you can call it Grandma. ”

Yu Ying'er threw the pen in her hand towards Jiang Hao.

Here He Qian probably told Guan Qing. A customer did not receive the poster requested for a long time, and complained to Wang Yigang in a fit of anger.

As the general manager, Wang Yigang will not communicate directly with the bottom employees, but let Han Tian be responsible for solving the problem. Han Tian found that Yu Yinger was responsible for this customer, so he reprimanded Yu Yinger and the entire staff of the customer service department.

He Qian sighed and said, in fact, Yu Yinger is also very wronged about this poster, Yu Yinger has already opened a work order and handed it over to the creative department, but because this customer is very picky, a poster has been modified many times, the customer is always dissatisfied, so that the employees of the creative department are annoyed, and finally everyone threw the poster to a new assistant designer.

This assistant designer has just started and is not familiar with the business, and after revising it a few times, he lost the manuscript and did not dare to speak out to others, so he hid the matter. After a long time, Yu Yinger, who was in charge of tracking this customer, also forgot about the poster.

After a period of time, the customer found that no one contacted him, called and asked, but he couldn't even find the manuscript, so he was furious and directly found Wang Yigang and asked the company to give an explanation.

Speaking of which, the customer service department and the creative department are both responsible, but Wang Yigang only let Han Tian be responsible for dealing with this problem, and did not mention the responsibility of the creative department, which made the entire customer service department very faceless.

"Which customer?" asked Guan Qing.

Yu Yinger said angrily, "Mark Haowei Company, the business volume of only 100,000 yuan a year, for a promotional poster, repeatedly revised countless times, every time it is rejected, it is only said that it is not good, and it is not clear what is not good." I returned the manuscript to the creative department for redo, but the creative department said that we had not communicated well with the client, and after several revisions, no one would accept the order again. ”

Guan Qing remembered what Wang Rongrong said, the customer service department and the creative department are two departments that are incompatible, and I think the reason is here.

"What now?"

Jiang Hao said, "Mr. Wang is now asking Mr. Han to solve this matter, and Mr. Han has already communicated with Mr. Haowei, but the marketing manager is still unrelenting, and insists that the future business should not be interfered with by a few of us, and Mr. Han will follow him personally. ”

Chiang proudly lamented, "Working people like us at the bottom can only be reduced to the punching bag of the upper class in the end." ”

Yu Yinger said, "Even if she becomes Mr. Han's punching bag, it is better than becoming the marketing manager's punching bag, she is the whole smelly and rushing artillery, or the kind that eats garlic in the morning and doesn't brush her teeth, anyway, I won't follow her anymore." ”

Once the complaint was initiated, everyone felt the same way, and the topic began to flow.

He Qian said, "People feel that they are customers, customers are God, and they enjoy services as a matter of course, but we are a service department, dedicated to customers, and we are inferior to her everywhere." ”

"Isn't it because she gave money that she thinks she is amazing, as if we just take money and don't work. ”

"Her little advertising money is not enough to support one person's salary. ”

……

Guan Qing looked at the office, Han Tian had already finished the phone call, and was thinking about something.

In the past few days when Guan Qing went out for training, the front desk has not been idle, she found Han Tian and asked to work in the customer service department.

The front desk has been in the company for more than a year, and I am not satisfied with this vase-like, trivial and unflattering front desk work, and I have always wanted to transfer to the customer service department with more potential for promotion.

The company recruited newcomers a while ago, and the front desk took the initiative to ask Cheng Juan for help, wanting to be transferred to the customer service department, but Zheng Duo recruited Guan Qing to fill the vacancy in the customer service department.

Later, the front desk happened to hear that Han Tian was not satisfied with Guan Qing, and once persuaded Guan Qing to take the initiative to leave, feeling that the opportunity had come, and when Guan Qing was out, he threw an olive branch to Han Tian again.

Until Zheng Duo's call came in, Han Tian hadn't actually made up his mind whether to let the front desk replace Guan Qing's position.

Zheng Duo said on the phone, "I heard that you want to transfer Guan Qing to the front desk?"

Han Tian has always been polite and cold towards Zheng Duo, "I'm still thinking about it, does Mr. Zheng have any opinions?"

"If you don't want her to stay in customer service, I'll let her come over and be my assistant. ”

Han Tian frowned, "Is it necessary to set up another deputy general assistant?"

Zheng Duo, the vice president, is simply a nominal name, except for attending some meetings and signing documents, there is no important business to deal with at all, and the vice president is still idle, and the deputy general assistant is even more unnecessary.

Zheng Duo's former assistant will later successfully transform into Zheng Duo's girlfriend, and I am afraid that a large part of the reason is that he is idle.

"After my former assistant left, I had to come and deal with a lot of trivial matters in person, which was very inconvenient, I want to have another assistant, is there a problem?" Zheng Duo asked on the phone.

At this moment, Han Tian decided to leave Guan Qing behind.

"I have no right to interfere if Mr. Zheng wants another assistant, but Guan Qing can't, although she is not very qualified for this position at present, but based on her good performance during the training, I should give her at least one chance. ”

"Tell me when you change your mind. ”

Han Tian hung up the phone and saw Guan Qing push the door in.

Han Tian looked at her, and somehow remembered the photo she had mistakenly posted in the group that day.

Han Tian admitted that in fact, the other party was still quite good-looking, but he was preconceived by the embarrassing impression of her interview day.

"Mr. Han, I'm back. ”

I haven't seen her for a week, and the girl opposite has obviously lost a lot of weight, and her chin has become sharper, so she should have suffered a little.

Han Tian nodded expressionlessly, "Is everything going well?"

"I have learned a lot of useful things, and I hope to apply what I have learned in my work in the future, thank you Mr. Han for your trust and cultivation in me. ”

Guan Qing herself was a little surprised, when would she shout a slogan.

It's all forced by the situation,

In the harsh living environment, shouting a few slogans is nothing.

If you want to walk in the rivers and lakes, you have to be thick-skinned.

But Han Tian doesn't seem to eat this set.

He looked at his watch and said, "You'll come back tomorrow." ”

It means she can get off work.

But Guan Qing stood still.

Han Tian looked at her and frowned, "Is there anything else?"

"Mr. Han," Guan Qing was a little nervous, just a few minutes ago, she made a decision, "I thought, can you let me take over the list of good tastes?"

This made Han Tian a little unexpected, he raised his eyebrows, "Do you know that no one in the entire customer service department is willing to take this mark?"

"It's because no one wants to, that's why I want to try, anyway, it's already the worst, and even if I mess up, there's no worse situation. ”

Anyway, this is commendable.

Han Tian thought about it seriously, "I agree with you to give it a try, if you decide not to accept this customer in the end, I will not hold you responsible." ”

Guan Qing took a breath, "Thank you, Mr. Han." ”

"Because I promised you to do a two-month probationary period, and I did what I said. ”

Guan Qing's slight affection for Han Tiangang was ruthlessly snuffed out in an instant.

Guan Qing walked out of the office, secretly scolded Han Tian for deserving of being lectured by Wang Yigang, returned to the office area, and found that He Qian and the others had left.