Chapter 125: Grievances

When Liao Fan arrived, Lu Hengcai had just been fried, but the rice was not cooked, and it was still stuffy in the rice cooker.

After opening the door, Lu Heng took off his apron and took two bowls and two pairs of chopsticks from the kitchen.

"Boss Lu is a million people every minute, why do you still live in such a small house?" Liao Fan walked in, holding a helmet in his hand, and his body was a little wet.

Looking at Liao Fan with a reluctant smile, Lu Heng said angrily: "I warn you, don't talk nonsense in my house." If you don't eat, you will eat something. ”

Liao Fan laughed, then sat down, flicked the raindrops on his body, picked up the chopsticks and grabbed a piece of braised eggplant.

"Why are there eggplants on this day, well, hot! hot!"

Lu Heng handed over a glass of water, sat down and said, "I don't know if there are greenhouse vegetables, I know that you don't usually cook and eat." In addition, I will tell you that there is gravy in the eggplant, and if it is drizzled, it must be hot. ”

Liao Fan stretched out his thumb, swallowed the food and said, "It tastes good, do you have any wine?"

"Nope!"

Lu Heng stuffed a mouthful of meatballs, and said without any room to return, he saw Liao Fan's black helmet when Liao Fan came in. Knowing that he came by bicycle, how could he possibly let him drink.

After swallowing the meatballs, Lu Hengcai looked at Liao Fan and asked, "Say, what's going on, I inquired that you have sold five or six cars from New Year's Day to now, why don't you say you won't do it?"

Liao Fan couldn't help but stop his chopsticks, and his already reluctant smile also retracted, becoming more and more ugly.

Hearing Lu Heng's question, he asked first.

"If not, I'll go to the city and look for a job. ”

Lu Heng sneered, and then asked rhetorically: "You always have to tell me the reason why you want to leave, don't you? No matter which new company you go to, the boss still wants to know why you don't work in the original company." You tell me why, and I'll decide if I want you or not, and honestly, do you know what kind of car I'm going to sell?"

Liao Fan seems to be mature, and he is twenty-four years old, but he is still young in nature.

Lu Heng looks at Liao Fan just like college students look at high school students, and social elites look at college students. They think they know everything, but in the eyes of people like Lu Heng, they are just children who are not fully mature.

Liao Fan's personality is very analytical, usually very aggressive, proactive, and enthusiastic about work. However, when he encounters something that makes him uncomfortable, he can't control it, it is easy to show his emotions on his face, and he likes to talk to someone.

It stands to reason that this kind of character is not suitable for car sales.

But just because of Liao Fan's positive and enthusiastic personality, he is destined to be malleable, which is why Lu Heng likes to help him when he has nothing to do.

Compared with Li Junhong, both of them have shortcomings, but Liao Fan's advantage is that he is willing to actively change himself and adapt to this society.

Liao Fan said with a dark face: "Lu Heng, you also know that I have sold six cars in the past few days, which looks like a lot! But I want to tell you that I could have more." ”

"The list was robbed?" Lu Heng said without raising his eyelids.

Bang!

Liao Fan smashed the table and said angrily: "Yes, Li Junhong, that bastard, directly robbed my group of big customers on New Year's Day." It was the office director from Heguan Agricultural Machinery Factory, who came to Guangyuan to order four Santana, which was originally my customer, but he became Li Junhong, if it wasn't for Mr. Su, I wanted to beat him up at the time. ”

Lu Heng's face did not change and said: "You make it clear, how do I know whose customer it is, you always have to let me know the specific situation!"

Liao Fan slowed down and said: "The specific situation is very simple, I am fine every month when I am on vacation, thinking that you can pull a big order from the driving school, so I will drill into those companies or factories if I have nothing to do." Handing out business cards, handing out flyers and the like. The fate of the Heguan Agricultural Machinery Factory was resolved at that time, and the director of the office at that time said that he would think about it carefully, because their factory really needed three Santanas as work vehicles, and one was ready to be used as a year-end bonus.

Everything was supposed to be well connected, but something happened on New Year's Day.

Although there were not as many customers as there was at the original delivery ceremony, it was not less. I received a group of customers to the warehouse to see the car and choose the color, and the director of the agricultural machinery factory happened to come at that time.

I couldn't be busy, so I could only ask Li Junhong to receive it.

This is a must-do list, and I have communicated everything after several phone calls. But after signing the contract, it actually became Li Junhong's.

I was dissatisfied and went to Liang Yixiu, but I didn't expect Liang Yixiu to look at me directly, and directly said whose name was on the contract, and whose car it was.

But the whole sales department knows about it! I was sure that this order could be successful, so I told the sales department that he Liang Yixiu also knew. At that time, I also talked to him about what the maximum discount was for buying four cars in one go, but I didn't expect to turn my face and not recognize anyone in a blink of an eye.

After work, I brought up this matter again at the evening meeting, but Liang Yixiu still said that it was Li Junhong's.

If so, I would have endured it, but Li Junhong pointed at me and said that the list was something he had worked so hard to talk about, and it should belong to him.

I blew up on the spot, if Mr. Su hadn't gone downstairs, I would have beaten him. ”

After a few words, the reason for the matter was clear, Lu Heng nodded thoughtfully, and poured another glass of boiling water for Liao Fan by the way.

There is such a rule in the 4S store, who receives the customer for the first time, then the customer belongs to the sales consultant.

Even if the customer buys a car from another sales consultant in the future, as long as the previous sales consultant presents evidence, then the order still belongs to him.

Therefore, the car 4S shop will have a professional customer file registration system, and the receptionist, telephone, name, and date of reception will be recorded clearly.

There are also the so-called three tables and one card, registration form, tracking form and so on all have this kind of function to prevent the situation of grabbing customers.

In Liao Fan's case, if Guangyuan is implementing three forms and one card, or registering in the system, then he can still get back his own list.

But as far as Lu Heng knows, Guangyuan has not yet begun to implement these two situations. The so-called front desk registration records more of the time when the customer enters the store, and the name of the sales consultant is not recorded at all.

Lu Heng ate a few more bites of food and asked, "Is that all?" It stands to reason that this incident happened to you a few days ago, and you resigned at the time when you wanted to resign according to your temper, so why wait until today." What else is there, I will finish it in one breath. ”

Liao Fan glanced at Lu Heng in amazement, and when he saw his ancient well, he asked, "Aren't you angry for me about this matter?"

Lu Heng sneered: "I've seen a lot of things like you, and the blame is not in you, it's just a loophole in the company's management." If I were you, if you really wanted this business, you would directly threaten Li Junhong. ”

"When have you seen too much? You're younger than me, okay? Let's not talk about this for a while, if it were you, what would you do? Threaten Li Junhong?" Liao Fan said curiously.

"First of all, it depends on whether your relationship with the customer is good, if you can have a good relationship with the customer like me, you can directly ask the customer not to buy in Guangyuan. You also contact him with the source of the car, anyway, Chongqing is not the only one who sells cars. Of course, you know what will happen if you do that."

Lu Heng said calmly, as if it was as simple as eating and drinking.

Liao Fan looked at Lu Heng dumbfounded, there was such a way.

What he didn't know was that this kind of thing had actually happened to Lu Heng.

When Lu Heng jumped to work in a joint venture store at the age of 26, some old employees robbed him of customers. When he was young and vigorous, he took the customer to the opposite company to buy it.

The end was that Lu Heng was fired that day, but it also showed from the side what kind of influence an excellent sales consultant can exert on customers.

Lu Heng drank water and said, "Don't talk about this, you go on, there is something else in the future that makes you want to resign." Don't hide it, don't forget that I'm also a salesperson, and I see some things very clearly. ”

Liao Fan was about to speak, but Lu Heng stopped him, and stood up looking at the turning doorknob.

Pulling open the door, Lu Heng smiled brightly: "Dad, Mom, you're back!"

Lu Youcheng took off his raincoat and shook the raindrops on his body, Chen Rong saw Liao Fan at a glance and asked, "Lu Heng, is this your friend?"

"Well, yes, my brother who used to work together when I was working part-time has come to me today for something. ”

Liao Fan stood up and said warmly to Lu Youcheng and Chen Rong: "Hello uncle and aunt, my name is Liao Fan, I am a friend of Lu Heng, I disturbed today." ”

Lu Youcheng nodded, took out a pack of cigarettes from his body, took out one and handed it to Liao Fan, "Smoking?"

Liao Fan took it respectfully, and did not ignite it, but stuck it in his ear.

Under Lu Heng's greeting, Lu's father and Lu's mother sat on the table, and the rice in the rice cooker was also cooked, just ready to eat.

Since it was dinner, Lu Heng specially stopped Liao Fan from continuing to say, there were some things he didn't want his parents to know for the time being, so as not to worry about them.

"Liao Fan, what year are you from?"

Liao Fan thanked Chen Rong for the braised chicken feet, and said with a smile: "I am eighty-three years old, and I am still three months away from turning twenty-four." ”

Chen Rong smiled: "That's not small, according to our algorithm, you are twenty-four years old, and you eat twenty-five." What about you, who is older than Lu Hengda, usually take care of him more when you have something, this child has not been worrying since he was a child. ”

Liao Fan hurriedly said, "Okay, Auntie, don't worry." I always regard Lu Heng as my younger brother, and in the future, Lu Heng's younger brother's affairs will be my Liao Fan's affairs. ”

After speaking, Liao Fan also took a special look at Lu Heng, whose face was slightly dark, and accepted Lu's father and Lu's mother's inquiry with a smile.

When Liao Fan finished eating the second bowl of rice, Lu Heng took him out of the house.

"Lu Heng, why are you going out with Liao Fan so late, why don't you let him rest at home for the night?"

Chen Rong's voice came from behind him, and he stepped on the voice-activated light of the stairs to turn on, Lu Heng said helplessly upstairs: "Mom, you continue to eat, we still have some things, we will come back later, don't worry about us." ”