Ma Geng's departure did not have much impact on other people in the store, and Wang Li was only a little reluctant, but it did not have much impact on her life.

He is now with Dong Mingxuan, and the two of them don't want to be too happy every day.

Fortunately, the two of them can't show off during working hours, otherwise they will really be able to blind their dog eyes.

It's not that the two are sensible, it's just that the two don't have time to show at all.

Ma Geng is a food server, Dong Mingxuan is also a food server, there was originally one short, but now Ma Geng is gone again, only Dong Mingxuan is left, and the workload has greatly increased.

This can be regarded as God's punishment for him!

has nothing to do with the woman that others fancies, and she is also her own teammate, she can only say one word: she deserves it.

Fortunately, Longfengpo still has Xiao Fei, a revolutionary brick, where it needs to be moved, so that Dong Mingxuan will not be completely exhausted.

……

"Waiter, why didn't we get on the three feet. ”

On the third night after Ma Geng left, business was not very busy, and Xu Qiulin was smoking at the back door when he suddenly heard a familiar voice shouting loudly.

Hearing the roar, Zhuang Pingping immediately walked in front of him and quickly apologized: "I'm sorry, I'm a little busy now, I'll help you urge it, wait a minute." ”

"Well, hurry up!"

Turning to leave, Zhuang Pingping picked up the walkie-talkie and shouted: "Back kitchen, back kitchen, the three feet of A12 haven't been on yet, hurry up." ”

Yu Longhua, who was bored, was a little puzzled when he heard the voice, looked at the empty list, and asked suspiciously: "The dishes of A12 are finished, there is no three-foot list." ”

After Zhuang Pingping heard his words, she was also puzzled, opened the cash register system, found the A12 table, glanced at the menu, and after confirming, she did not find the three-foot beef, and then quickly walked to the A12 guest and said: "Hello, sir, you didn't order the three-foot beef, I'll help you add it now?"

When the guest heard this, he immediately became angry, and scolded angrily: "How do you do things, I don't know if I will give three feet of beef every time I come! ”

Zhuang Pingping immediately understood that the guests at this table were old customers, and immediately apologized: "I'm sorry, I'm the new manager, and I don't know that you are an old customer of our store. ”

"That's pretty much it. Just go. ”

Hearing Zhuang Pingping say this, the guest's anger disappeared a lot.

"However, we now have a new rule in the store, and you can't discount the gifted dishes, you see?"

"What?"

The guest slapped the table hard and stood up.

The fire that had been extinguished immediately rose again.

"When did this rule come in, how did I not know?"

This person's name is Wang Gang, and he is indeed an old customer of this store, but his character is not good, every time he comes, he is picky, and his consumption is not high, and he always asks for gifts, and then he has to give discounts.

When Zeng Zhengkuan was there, even if he gave him enough face, he would try his best to meet his requirements, and gradually developed his natural character.

Here I have to say that Zhuang Pingping does have a certain ability in management.

This provision is exactly what she suggested, which can save a lot of costs and has been greatly appreciated by the boss.

However, this regulation also has drawbacks, so that some old customers are somewhat unhappy, but fortunately, her service attitude is good, and most customers do not care.

After all, they didn't come here to eat with such a dish.

In the service industry, what do customers value most?

It's not how delicious the dishes are, it's not how cheap the consumption is, it's the service attitude.

The service attitude is good, and the others can be accommodated.

But Wang Gang is not such a good talker, the reason why he often comes here to eat is that he values the food delivery and discounts here, as for the service attitude?

He is a person who likes to find faults, there is no cheap to make, and he talks about a service attitude.

"It's been a while, after all, we are also a small business, we don't make money at all, and there are miscellaneous expenses such as store rent, labor, water and electricity, etc., and we always send food and discounts, and I can't afford it at all, and I hope you don't mind the inconvenience. ”

"I don't care what kind of shop rent, labor, water and electricity you have, I'll ask you, whether you will deliver food and discounts, if not, we will not come in the future. ”

In the face of his strong words, Zhuang Pingping really wanted to say: "Love doesn't come." ”

But after all, what she does is the service industry, and she is taboo to quarrel with customers, so she replied: "That, brother, it's okay to deliver food, but can we change it, how about sending us an Inner Mongolia mutton roll?"

"I'm going to ask you if you want three feet. ”

The cost of three feet is the most expensive dish in this hot pot restaurant, and in the face of Wang Gang's unreasonable request, Zhuang Pingping also knows that this dish must be delivered, but she still hopes to reduce some losses in line with the principle of being responsible for her work.

"I really can't send this, brother, after all, I'm just a manager, and this rule is set by the boss. ”

"Okay, I'll call your boss, I still don't believe it, I didn't even bring me a dish when I came here. Wang Gang was really angry, and directly took out his mobile phone.

At this moment, Xu Qiulin walked in from the back door, saw Zhuang Pingping standing next to Wang Gang, and asked, "What's wrong, manager?"

"This boss insisted that I give him a three-foot. ”

"Then send it, what a big deal!"

"But he still has to discount. ”

Xu Qiulin was speechless, and suddenly felt that the manager's brain was rigid, and if he was discounted, he would be discounted, and not all customers would be like this, and the cost savings would not be bad for this table.

Just wanted to say something, Wang Gang handed the mobile phone to Zhuang Pingping: "Your boss's phone, pick it up yourself!"

Only then did Xu Qiulin realize that the person sitting at this table was actually Wang Gang.

He really doesn't like this person, every time he comes here to eat, he is more special than others, and the most important thing is that he and Zhao Youwei are very close.

Seeing that he handed the phone to Zhuang Pingping, he immediately snatched the phone from Zhuang Pingping's hand and answered it.

"Hey, is it Xiaozhuang? Give Brother Gang a three-foot, and then send a hanging dragon, and make a seven or eight discount when you pay, this is an old customer, take care of it." ”

This voice was not Li Qiang's, but Zhao Youwei's, but he didn't know that it was Xu Qiulin who answered the phone.

"No, you can't send it, the boss has already stipulated that you don't send food at a discount, you don't get a discount when you send food, this is a matter of principle, and no one can come. ”。

After saying that, he hung up the phone with a 'snap'.

Then he handed it to Wang Gang, and said: "Brother Gang, you are also an old customer in the store, for so long, you should be considerate of our work, every time you come to give you so many dishes, and give you discounts, and even sometimes free orders, think about it yourself, you come to our store to eat, has our boss ever earned your money, no? You are such a big boss who has this amount of money? Is it interesting to be careful about a small dish? If other customers are like you, wouldn't our boss have to lose money." ”