Chapter 0435 Rectification (Ask for Recommendation)

Zhou Jingming, who was just about to take a break, also cheered up all of a sudden after listening to what Xu Weidong said, "What's the situation, is something happening in Detroit?"

Since the Detroit branch factory opened for production in March, Zhou Jingming has not asked about the situation there, first, there is a special person in charge of management, and regularly report the relevant production situation to the headquarters, and second, Detroit, Xu Weidong has also been staying there, and he can help deal with anything.

Now that Xu Weidong actually called, it means that something must have happened that can't be done.

"This thing is not big, it is not small, it is what you did some time ago 16949 quality management system, the United States conducted a unified initial audit in May, and then this week the audit results of our factory came out, the audited unit issued fifteen nonconforming items, the preliminary examination did not pass, and now the United States requires us to rectify immediately, otherwise we will not be allowed to produce. Xu Weidong on the other end of the phone said with a wry smile.

This so-called 16949 quality management system was proposed by Zhou Jingming, and now it is stuck in the audit process of Tianming Company's branch, which always feels a bit like lifting a stone to shoot itself in the foot.

"What are the fifteen nonconforming items, and don't you just rectify them directly in accordance with the 16949 standard documents?" Zhou Jingming asked seriously.

"The problem is here, we don't have anyone here who understands the 16949 system, how do you let us rectify it. Xu Weidong replied helplessly.

Zhou Jingming was silent, this branch in Detroit has just been put into operation not long ago, and few managers have been trained in the 16949 system, and there are only 15 unqualified items in the preliminary examination, which is already very good.

"Well, I'll fly to Detroit tomorrow, and it shouldn't be a big problem for the factory to produce normally first, and I'll talk about it when I get there." Zhou Jingming thought for a moment and immediately said.

Finally built a branch factory in Detroit, Zhou Jingming can't let the factory fall into a shutdown situation because of this kind of thing, besides, this 16949 system is still proposed by him, if his own enterprises can't meet the standards, wouldn't it be a joke for others to see?

After arranging the company's affairs, Zhou Jingming came to Detroit the next day, and when he arrived in Detroit, it was already more than ten o'clock in the evening local time, and it was still Zhou Jingming who Xu Weidong drove to the airport to pick him up.

"Did the fifteen nonconforming items issued by the audit unit bring?" Although Zhou Jingming was very tired all the way and the time difference, Zhou Jingming was very tired, but because the situation was more urgent, Zhou Jingming couldn't take care of these things, and he could handle this matter well as soon as possible.

"I know you're going to ask me for these things, so let's go to the hotel with me first, and then we'll talk about it after I have something to eat. Xu Weidong said while driving.

It is estimated that because he was too tired, Zhou Jingming fell asleep while sitting in the car, and after arriving at the hotel, Xu Weidong took him to eat something, Xu Weidong kept persuading him to take a rest first, but Zhou Jingming didn't listen, saying that he was no longer sleepy, and there was no way, Xu Weidong had to take the audit report to Zhou Jingming.

"It's this audit report, and it only gives us half a month to rectify, and on the first of next month, the audit team will come here again for review, and if it doesn't pass, it will really stop production." Xu Weidong said while handing the report to Zhou Jingming.

Zhou Jingming took the report and took a look, and found that the scope of nonconforming items was quite wide, and there were many departments involved, from logistics to vehicle manufacturers, and then to after-sales service, all of which had certain problems, some of which were technical problems, and some of which were purely institutional defects. It's not too difficult to rectify.

"The factory has made corresponding improvements to the first few of these problems, but they don't know how to deal with these ones, so they can only ask you for help. Xu Weidong stood aside and said.

"Okay, I know what to do, you go back first, tomorrow you come and pick me up to take a look at the factory, I will call a meeting of the person in charge of the factory to explain all these problems. Zhou Jingming nodded.

"The bed is so big, can't we sleep together?Besides, I have to pick you up tomorrow anyway, it's fun to run back and forth, I won't leave tonight, I forgot my brother when I have a daughter-in-law!" Xu Weidong rolled his eyes, didn't take off his clothes, and just lay on the bed.

Zhou Jingming didn't mess with him, and after carefully reading the list of problems, he sat down and took out his notebook and began to write the corresponding rectification measures, so that he could have something to say when the meeting was held tomorrow.

It took more than two hours for Zhou Jingming to write down all the rectification measures, and then he lay down in bed to rest.

It was not until the afternoon of the next day that the two of them had a brief lunch, and then they came to the branch factory, and gathered all the department heads together to prepare the corresponding rectification measures.

After everyone arrived, Zhou Jingming first briefly explained the reason for the matter, and then took out the plan he had prepared, divided it according to the department, and implemented the specific plan and measures to everyone's head.

"Second brother, the rectification measures on the after-sales service side will be handed over to you, you are most familiar with the market here, so I can only work hard for you. After arranging the rest of the things, Zhou Jingming arranged the remaining work to Xu Weidong.

Among these unqualified items, after-sales service occupies three articles, the most serious of which is that the star rating of maintenance dealers and the deduction standards are not quantitatively managed, and the authorization of maintenance providers is arbitrary.

In addition, there are also many problems in the ability confirmation of maintenance personnel, such as the actual operation assessment record is not provided, and the audit unit requires that the skills of maintenance personnel should be identified to confirm the maintenance work they are capable of carrying out, etc.

The authorization of the maintenance dealer was originally the business of the sales company, and it seemed very reasonable to hand it over to Xu Weidong.

"The rectification of the repairer's part is right, then leave it to me, and I will definitely be able to complete the rectification work within a time limit. Xu Weidong nodded.

"Ladies and gentlemen, if there are any problems with the work arrangements I have just made, if not, we will implement them according to the plan I gave, and if you have any questions in the implementation process, communicate with me in time to ensure that there will be no more problems in the next audit. Zhou Jingming looked at everyone and emphasized again.

After arranging these things, Zhou Jingming did not rush back, but stayed here for three days, so as not to have any problems in the rectification process, and he could also explain as soon as possible.

Fortunately, after the rectification measures, Xu Weidong and others did not encounter any difficulties in implementing them, and Zhou Jingming could return to China with peace of mind, and it was about to enter June, and the Italian World Cup was about to open, so Zhou Jingming had to prepare well.

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