Chapter 82: Dispute in the Mall

Hengtian shopping mall is near the business district, in terms of grade, it can be regarded as a high-end business, which represents the flow of people in the imperial capital.

Now it's summer again, everyone likes to wander around here when they have nothing to do, Cui Ma shouted loudly, and customers and staff from several nearby counters came over.

The manager of the shopping mall, who was constantly patrolling not far away, saw that something didn't seem to be right here, and immediately rushed over. However, in order to better sell, the design of the mall is tortuous and complicated, but it is still on the same floor, and the elevator is useless.

What came faster than her was Sister Qiu's anger.

Of course Sister Qiu was angry-

"You are talking nonsense, it is simply impossible!"

The clothes are worn from the bottom up, and when the zipper is open, the neckline is so wide, how can it rub against the liquid foundation and lipstick?

And, and - she doesn't stink at all!

But she can't say this, and once she says it, doesn't it mean that she really wore it?

She could only blush, repeating vigorously: "Impossible." ”

The two girls at the same counter did not have any sympathy in their hearts at this time, but only cheerfulness.

They have been colleagues with Sister Qiu for six months, and in the past six months, they have endured Sister Qiu's intensification day by day, but the competition in the shopping mall is also fierce, and Sister Qiu's performance is indeed worthy of the boss, and they can only become more and more aggrieved day by day.

If it weren't for the fact that there were too many people at this time, it would be really refreshing to laugh.

The mall manager arrived.

He is in charge of this floor, and if there is a customer complaint, he has to eat the biggest hanging, and he immediately greeted him with a smile:

"Sister, I'm really sorry to make you unhappy - let's talk about it slowly if you have any questions, okay?"

While glancing at Sister Qiu, whose face was flushed, she commanded the two little girls: "Quick, pour a glass of water for my sister." ”

Cui's mother is here to do something today, so she won't pick up this stubble, and then she picked up the clothes in her hand and shook it: "Look, this is the clothes I bought last night, and I specially bought them to see my daughter-in-lawβ€”β€”"

Speaking of this, out of the corner of his eye, he saw his son blushing because of the word "daughter-in-law", and then glanced at Cheng Lu shyly.

She couldn't help twitching the corner of her eye, and came back to her senses and said to the patient mall manager: "I washed the clothes, and there are no tags, and I am not here to refund." Instead, my daughter-in-law said that this dress was worn by the woman yesterday! It had been worn for hours, and she happened to have seen it in the mall yesterday. ”

The manager of the shopping mall couldn't help but look at Cheng Lu again, and said in his heart: The first time I saw my mother-in-law, I dared to say this, talent!

But the most important thing is to solve this matter.

He and the mud: "Sister, what kind of return and refund, you are not that kind of person at first glance! Don't worry, there is really such a thing, you take the clothes, and we will return the money!"

The implication was that he didn't believe it.

To say that new clothes come up, mall employees can't help but give them a try, and they are all understandable – but how many hours to wear?

That's impossible.

Summer clothes are light and thin, and the clothes in the mall are especially expensive, just this skirt, the tag price is 1980 yuan, and the discount is less than 1700 yuan - how much is the employee a month?

So in this matter, it is very likely that the customer bought the clothes and went back to wear them once and felt sorry for the money, and wanted to find a reason to refund.

- It's not that the mall manager is biased, but there are too many people like this, many people buy clothes in the mall and go back without moving the tag, wear them for a day or two and then return them...... That's the norm.

Occasionally, the tag is taken off and refunded, and the mall also has its own set of response plans.

The difference is that today this customer is a little too reasonable.

……

Cui's mother is not so simple to dismiss.

She looked at the young mall manager - she looked like she was thirty years old, she was fifty-one years old this year, and this "sister" came to "sister" to shout so smoothly, and her mouth was sweet enough.

She didn't intend to embarrass anyone else, and even if she sensed this person's distrust, she didn't embarrass anyone: "I know you don't believe it, and I didn't believe it in the first placeβ€”but don't you have monitoring? ”

That's one way.

But at the same time, the manager of the mall is even bigger - people are so sure, it proves that this matter can't be wrong!

He looked at Sister Qiu on the side.

Sister Qiu: !!

She was about to crush her teeth - why didn't she succeed this time?

Looking at Cheng Lu, the "daughter-in-law" next to Cui's mother, she gritted her teeth even more - Xiao Lang's hooves are quite capable!

However, when his eyes turned to He Huai, who was casually flipping through the tags, his heart suddenly jumped.

This feeling had never appeared before, she couldn't help but hold down her chest, and kept chanting in her heart: "Hurry, hurry, why is this old woman disobedient?

Because I was too nervous, in this air-conditioned shopping mall, a layer of cold sweat oozed from my forehead.

At this time, the manager also spoke: "I'll contact the monitoring room, sister, wait a minute." If this is the case, you can rest assured that we will have a solution that satisfies you. ”

His attitude is very clear, not only Cui's mother's face is much better at this time, but the people nearby are also very satisfied.

The manager breathed a sigh of relief.

But Sister Qiu was already in tears at this time.

Her eyes were red, and tears flowed quietly: "How can you be so insulting......? I really don't have the face to stay in. ”

Then say directly to the manager: "I'm going to resign." ”

She had to go through the counter boss when she resigned, but no one was going to talk about it at this time.

On the contrary, Cui's mother sneered: "There are a lot of young hearts, let me tell you, even if you resign, you have to wait for everyone to see the monitoring before deciding!

The manager had even more headaches.

He looked at more and more people, and couldn't help but say: "Sister, our mall will protect the legitimate rights and interests of customers no matter what, do you think since we want to see the monitoring, why don't we go to the monitoring room?"

In any case, let's turn the attention of the masses first.

Cui's mother was unwilling: "No, I'll wait here." You bring the computer, let's watch this monitoring together, to see if I'm lying. ”

After speaking, she looked at Sister Qiu, and suddenly her eyes lit up-

"Hey, hey, is this on her also a new dress in your mall? We've been here for more than ten or twenty minutes, why are you still wearing a staff uniform?"

Saying this, the manager really feels that his head has risen - the average price of more than 1500 skirts as staff clothes?

He looked at Sister Qiu, who was beginning to panic, and lamented in his heart - this month's bonus, this quarter's bonus, really!