Xiao Liang heard that Wen Lan turned the topic to the interview that day, he was a little excited, the content and form design of this interview can be said to be Xiao Liang's small test edge, and it is also his proud work, whether it is self-feeling or later practice, it has proved to be very perfect. He stood up, went to the cabinet to get a stack of materials, put them on the coffee table, and said, "I have prepared so many materials for this interview for the whole recruitment event. ”

"Wow, you're amazing, big manager. Wen Lan picked up some materials and looked at them, she really wanted to see these contents, but unfortunately she didn't have much time to read them, she knew that this was a very important file in the hotel, and it was not easy for her to take a look.

"Hehe, I've been praised by you. There are many ways to interview, and you don't necessarily have to sit there properly, depending on what the job is in the interview. Because we are recruiting front-line employees in the talent market, I designed this program to try to simplify the complex. ”

"I didn't do anything, I passed inexplicably. Wen Lan was still a little puzzled by how easily she was passed.

"We didn't ask for anything on your subject. Your answer illustrates several questions, one, you are independent. Two, you are empathetic. I'm satisfied, the best answer in the standard answer we designed. ”

"I hadn't thought much of it, just an instinctive answer. ”

"That's what we want, it's a character that comes from the bones. Actually, we don't have a room for interviews at all. ”

"Oh my God, that's what happened. Wen Lan finally figured out the puzzle that had been going on for many days.

"Ask Lan. Xiao Liang consciously omitted to ask Lan's surname when calling, "Your QQ number is ......"

"I don't have a QQ number. ”

"Oh, I saw that your phone was still very old that day. You can change it, change your smartphone, you can go to QQ or WeChat, and now WeChat has begun to appear, and it will soon replace QQ. are all post-90s people, and they have to keep up with the times. Or I'll give you one. Xiao Liang said with a smile.

"Hehe, to be precise, the post-90s, you are in charge of personnel, you should have read my form, and I filled it out in front of you that day. If the mobile phone is sent by the hotel, I can't ask for one per person. Wen Lan also said with a smile.

Xiao Liang took a sip of water, paused, and said, "Don't talk about it, let's talk about it, let's go back to the topic just now." Today is March 15th, a few days later, March 18th hotel officially opened, what problems have been found since the trial opening of the hotel, what are the opinions and suggestions, the personnel department has been looking for a conversation these days, you are the only one I directly looking for front-line employees, and then continue to say what I just said. Xiao Liang really wanted to give Wenlan a mobile phone, but seeing that Wenlan didn't mean to accept it, he immediately changed the topic, otherwise he would also be embarrassed.

Wen Lan said: "There are really suggestions, but they are not mature enough now, and I am still thinking about it, and I will reflect it to you in the future." ”

"For example, in what ways?"

"There are system design, personnel management, business strategy, etc. To put it simply, these systems lack personalization and humanization, and there are more considerations from the management, and they do not pay attention to the level of employees. It's all about asking employees how to do what to do for the development of the hotel, so why not think differently?"

"How to change, what are your thoughts?"

"Why can't the management only ask the employees how to do it, but not a set of plans for how the employees want to do it?"

"Oh, that's a good idea, let's talk about it. Xiao Liang didn't expect the little woman with low education and little experience in front of him to have such ideas.

"I haven't thought about it yet, but I'll report back to you when it's mature in the future. ”

Xiao Liang was very happy to hear this, and hurriedly said: "Okay, okay, I'm waiting for you at any time, as long as you have a good idea, come to me at any time to talk." ”

"Manager, do you have anything else? I guess that Manager Yang is looking for me, this person specializes in staring at people, and he can't pay it back if he can't keep an eye on that. ”

"Leave him alone, I'm afraid of what she's going to do to you? There's another thing about you being late for your first day at work. ”

"It's okay, let's punish it. Wen Lan was very calm.

"So calm, don't want to hear me tell me about the specific situation?" Xiao Liang was surprised that Wen Lan thought so much.

"Hehe, you say. ”

After Manager Yang took out the punishment opinion, Mr. Li didn't take it seriously at first, that is, he didn't want to punish him. Later, Manager Yang said that at the beginning, he should be strict in management, and he would be punished if he fouled, otherwise it would bring trouble to the future management. Not only that, he took his mother to the hospital to ask for two hours of leave, and he also took the initiative to ask for a deduction of money, and there was no room for negotiation. ”

"This Manager Yang looks quite young, I didn't expect such a big difference from his actual age. Wen Lan said softly.

"yes, it's only in your early 30s. Xiao Liang said, and suddenly he understood what Wen Lan meant, "Haha, you are really good at humor." ”

"I'm praising him, not disparaging him at all. Wen Lan said with a smile.

"Well, later Mr. Li felt that he had a point, so he listened to him. However, half a day's salary was deducted, which means that all those who are late are the same for any reason, including Manager Yang's own leave of absence for two hours. Manager Yang originally suggested that he should be treated as absenteeism and deduct 5 days' wages, but Mr. Li reprimanded him, saying that he was smashing the hotel sign by doing so. ”

"This Manager Yang is ruthless enough and dares to shoot at himself. It's a character. Wen Lan sighed.

"Don't you want to say something?" Xiao Liang had a good impression of Wen Lan, and he felt that Wen Lan seemed to be very close to talking to him.

"Yes. ”

"Then let's let it go, it's still a while before I get to work. ”

"It is said that soldiers take obedience to orders as their duty. If you are a soldier, your superiors order you must be there somewhere by what time. But on the road, you encounter a small group of enemies bullying the people, and the lives of the people are in danger. What do you do? If you go and save the people, the people will certainly be saved, and the enemy will certainly be destroyed, but you will disobey the order and will not be able to arrive within the allotted time. If you want to arrive within the allotted time, then you will watch the enemy bully the people and risk being killed. How do you choose?"

"This ......"

"You certainly wouldn't have thought about whether or not to arrive on time, and then save the people and destroy the enemy. Because you don't have time to think about it, it's instinct as a soldier. ”

Xiao Liang nodded.

"If you did, would the chief later punish you for not arriving on time and without any bad consequences?"

"Definitely not, if you punish me for such a thing, then he won't want to lead the army, and the people won't support such a person. Xiao Liang said excitedly.

"Isn't it?" said Ran.

"Oh, I see what you mean. Xiao Liang realized what he meant to ask Lan, "Then you still say that you have no opinion on your punishment?"

"Yes, I have no opinion on my personal punishment, but I have an opinion on this system, and this is one of the premature opinions and suggestions I just said. ”

"Then what do you think of changing it?"

"Aren't I still thinking? When I think maturely, I will report directly to the manager, and I will not report to the rigid Manager Yang, and I can't communicate with him. ”

Xiao Liang couldn't wait to ask Lando to contact him, and said, "Okay, if you have an idea, say it in time, you don't necessarily think very maturely, you might as well provide me with a direction." ”

"Then I'll tell you another story. During the War to Resist US Aggression and Aid Korea, the headquarters of the Chinese People's Volunteers made a decision in accordance with the battlefield situation at that time: Under the condition that the enemy had complete air supremacy, it was forbidden to use light weapons to shoot at planes in the air without authorization. He couldn't help but pick up his machine gun and shoot at the enemy plane, but he didn't expect to really shoot down the US fighter plane, and the pilot was also dead. After the news reached the rear, everyone didn't know what kind of severe punishment Guan Chonggui was going to receive, but Mr. Peng said that this disciplinary offender had learned a lesson, that is, light weapons can shoot down enemy planes, and this soldier should be rewarded heavily!"

"Done?"

"That's it. ”

"I'd like to hear it. Xiao Liang never expected Wen Lan to be so talkative.

"Then I'll say a few more words. Discipline is needed, but discipline must also be constantly perfected according to the needs of work; for example, the discipline on the battlefield that I just mentioned was immediately corrected when we found imperfections in practice. Isn't it the same in hotel management? What's more, our hotel is not a state-owned enterprise, there is no iron rice bowl, you can fry people's squid, people can also fire your squid, if you are blindly rigid, no flexibility, people will not be able to stay, especially outstanding talents, here do not keep the master has their own place to stay......"

Before she could finish asking Lan, her mobile phone rang, and she saw that it was Yang Chuang calling.

"Hello, Manager Yang, I'm Zhao Wenlan. ”

"Why are you not at your post, so undisciplined!" Yang Chuang complained on the other end of the phone.

"I don't know if it's not at the post now, whether it's not disciplined, you tell Manager Liang. Wen Lan handed the phone to Xiao Liang.

"Manager Yang, Zhao Wenlan is here with me, talking about business, do you want to come up and talk together?" Xiao Liang was also tired of Yang Chuang's call at the moment to interfere with their conversation.

"Oh, business, it's okay, it's okay, I'm not coming up, Manager Liang, you continue to talk, there are no guests here at the restaurant now." After Yang Chuang finished speaking, he hung up the phone.

"Why are you staring at people so tightly yet?!" Xiao Liang handed the phone back to Wen Lan, and couldn't help but express his dissatisfaction with Yang Chuang.

Wen Lan said, "Manager Liang, are you still okay?"

"Well, let's talk about it here this time, and let me know if you have any thoughts in the future. ”

"Okay. But this time, if I deduct half a day's salary, I won't agree. Ask Lan joked.

"Don't worry, I'm on top of the sky when it falls. Xiao Liang was very satisfied with the conversation.

Wenlan got up to say goodbye, but as soon as she walked to the door, Xiao Liang stopped her again.