Zhengfeng Shoes Co., Ltd. Zheng Zheng heard his son say that the money was not moved to ask Lan, recently because of the father's kindness to save people but was framed and delayed half a day of work, so he was fired, and secretly laughed in his heart that Li Cheng of the hotel is too bad, too bad at employing people, and now when it is difficult to recruit workers, such a useful person should be raised and retained, how can she be fired for such a trivial matter? He asked Jiafeng to try to contact Wenlan, recruit her to his company, and let her be an inspector if the general worker didn't want to do it. Jia Feng was eager to do this, he said: "I went to the hotel to find her number and tried to contact her." ”

Mr. Zheng said: "Go, you must be fast, otherwise you will go to other places, and it is so difficult to recruit workers now." ”

Jia Feng found Wenlan and said, "My dad is looking forward to you coming, so you can come." ”

Wen Lan didn't shirk it, and said: "Anyway, it's the same wherever you work, it's best to go to your house." ”

"Very welcome, so that we can see you every day. ”

"You'd better take it easy, don't get into trouble by looking for nothing. Wen Lan said with a smile.

"Also, my parents are a bit special, especially my mom, who is very sensitive to this. ”

"Any requirements?" asked Lan.

"Request?"

"For example, precautions or something, because going to your house is different from going to work somewhere else, after all, it is a little familiar, if you don't understand this first, when the time comes, both parties will be embarrassed and put in their stomachs, and it will be very embarrassing to get along. ”

"I don't know anything about the company, but on the surface, there shouldn't be anything to pay attention to, but if you have to pay attention, you can slowly experience it yourself in the future. Jia Feng said with a smile.

In this way, she asked Lan to work at Jiafeng's house, and Mr. Zheng arranged for her to do the work of inspecting the goods, because it was relatively easy, she resigned, saying that she did not understand the operation specifications of leather shoe production, so it was better to start with ordinary workers, and if there was a chance to do the inspection in the future. Mr. Zheng felt that this little girl was not simple, and she spoke in a set way.

The company's work is not so tiring, but the smell is a little unpleasant, and I can't do without masks during work, but Wenlan saw that some people don't like to wear them. Every day after returning home from work, Wen Lan still summarizes her work as before. After a period of time, she found that there are three strange phenomena in the company, one is that all the production workers are not long, it stands to reason that the wages of Zhengfeng Company are slightly higher than other industries in Nanxin City, and the workers should stay here for a long time; the second is that the production efficiency is not high, the workers and Mr. Zheng are not very harmonious, and the team leader is not very in charge; the third is that there are many returns, some are just appearance problems, as long as they grasp it a little, they can be corrected, and the inspection is not strict enough when leaving the factory, mainly because the inspector has no sense of responsibility, otherwise at least half of it can be avoided。 She felt that these problems should be communicated with Mr. Zheng well, since she is an employee of the company, she has to become a responsibility of the employee, of course, she can't rashly break into Mr. Zheng's office to talk to him about this matter, after a few months of contact, she found that although Mr. Zheng looks very elegant, but there is a stubborn atmosphere in his bones, and it is easy to backfire if he does not grasp the time to say to him.

One afternoon, Mr. Zheng had just come back from outside, and before anyone could sit down, a cart of things was transported into the company.

"Mr. Zheng, where is your goods unloaded?" The driver of the consignment station sent a car of returns, and Mr. Zheng himself came over to direct the unloading. Wenlan's assembly line had just finished making a batch of shoes, and when she was idle, she took the initiative to move the goods.

"Mr. Zheng, you have to take care of this personally. Wen Lan said with a smile.

"There is no way, the company has few people. You're done with the assembly line over there?"

"It's done, I see that you are unloading the goods yourself, I'm okay anyway, just come over and help, I'm idle anyway. ”

Mr. Zheng was very satisfied with Wen Lan coming to help with the work as soon as he was free, and said that it would be good if all the employees were like this.

"Mr. Zheng, in the past few months, I have an idea, I don't know if I can report to Mr. Zheng. Wen Lan took the opportunity to propose to communicate with Mr. Zheng.

"That's right, wait until you finish unloading the truck and talk to my office. Mr. Zheng readily agreed.

Wen Lan felt that if he said his thoughts one by one, Mr. Zheng would not only not accept it, but also think that she was showing off, and what he said might not be correct, he should say it slowly one at a time, so that he could easily accept it. Since we are dealing with returns today, let's start with reducing returns.

After unloading, Mr. Zheng took Wen Lan to the office and asked her to sit down and say, Wen Lan adjusted her mood a little and said: "Mr. Zheng, I think the company should control the number of returns, now the company has an assembly line and an inspector, there are a lot of inspectors, but the sense of responsibility is not very strong, you see that a considerable part of these returns are caused by the rough appearance, these problems can be avoided before leaving the factory, a little repair can be done, does not affect the quality, of course, there are quality problems." You see if this is possible, the company numbers each inspector, and each pair of shoes leaves the factory with the inspector's number on the box, so that it is clear who accepts the inspection, and then rewards and punishes the inspectors according to the return rate. ”

Wen Lan paused, paid attention to Mr. Zheng's expression, and saw that Mr. Zheng seemed to be interested, he nodded and said, "Go on." ”

"This not only controls the return rate, but also forces the quality to improve. You see, before leaving the factory, the company can also engage in a similar return rate system, the acceptor will return the problematic shoes to the assembly line, and the company can reward and punish the assembly line according to the return rate. After Wen Lan finished speaking, he paused again.

Mr. Zheng thought for a moment and asked Wenlan to continue.

"In terms of staffing, the acceptor is not subject to the jurisdiction of the assembly line, and is grouped separately, and the company can set up a chief inspector to conduct a second sampling inspection of the product when leaving the factory, so that the return can basically be eliminated. At the same time, your workload can also be reduced, such as returns, you just have to catch the chief inspector, you don't have to do everything yourself. ”

"Will this affect the enthusiasm of the team leader?" Mr. Zheng questioned.

"It depends on how you use it. Wen Lan said.

"Anything else?" asked Mr. Zheng.

"Then there's the issue of motivating employees. Wen Lan thinks it's almost the same, and people don't like to hear it anymore.

"What do you mean?"

"I'm just casually talking about this, Mr. Zheng, you are an entrepreneur with rich management experience. I'm just out of an employee's concern for the company, and at most it's just from the employee's point of view, you don't have to take it seriously. Wen Lan felt that Zheng was always listening to him carefully, and felt that the goal had been achieved, so he accepted it when he saw it and said goodbye.

That night, Mr. Zheng's family of three sat down to eat together, Mr. Zheng said: "Family style, you are a college graduate, or a business management major, I don't think as good as a little girl, I said that education is useless for us to run a business, we want real talent, not rhetoric." ”

"Oh, what did you realize?" said Jia Feng.

"Today, that Q Lan and I talked about some company management matters, and I think it makes some sense, especially in terms of reducing the return rate, if you follow her approach, there is basically no return. Mr. Zheng said, "But there is also a problem, too much attention to the return rate will have an impact on production efficiency, in order to ensure the authenticity rate, the production process will definitely slow down." ”

"It depends on whether you value quality or quantity, and you do it in which direction you focus on it. "The family style deliberately teased Dad.

"This kid is saying such useless things. ”

"You didn't even think to hear what I had to say. ”

"Can you say something as actionable as hers? In theory, it doesn't have any operational value at all. ”

Mr. Zheng's words have clearly stated that he accepted Wen Lan's opinion, and the family style couldn't help but be secretly happy.

"Dad decided to accept Wenlan's suggestion and start acting tomorrow, because her suggestion is very operational, and there is no need to increase costs and personnel, and the structure can be adjusted slightly. How about letting Zhao Wenlan serve as the chief inspector?" Mr. Zheng was happy to discuss the company's affairs with his son, which had never happened before.

"I think it's okay. Jiafeng said.

"Why?"

"You can say okay, I don't understand the company's operation, and I don't understand that Zhao Wenlan. "The family style is like this.

"You kid, you know that you talk back to me, why don't you learn to learn from other people's sons and be afraid of their fathers. ”

"Dad, you're wrong. Jia Feng said, "This is not a backmouth, this is going up according to your meaning, you say the east I dare not say the west, your opinion is the most correct opinion." ”

"But seriously, if this Zhao Wenlan is trained a little, she will definitely be a talent if she puts some burden on her. Mr. Zheng boasted.

"It's up to you to use it, for example, if your son is a college student and is studying business management, you just don't need it. "The family style is a little emotional.

"What are you, it's all theoretical, it's not very operable, and it's not even operable. ”

"Don't underestimate theory, theory comes from practice, which in turn can guide practice. ”

"Look, what is the use of what you say for running a business, and where is the operability?"

"Dad, you don't understand this, and I can't communicate with you. ”

"Running an enterprise is a real thing, open and close the mouth of the modern enterprise system, is it useful? I don't need your modern system, isn't the company doing well?"

Jia Feng quickly finished the rice in the bowl, put down the bowl, wiped his mouth, and said, "Eat well, I'm leaving." ”

Mrs. Zheng said, "You two can't always talk together. ”

"When did he say useful words, it was all those things in books, we were running a business, not reading, we really made money by our skills, not by talking. Mr. Zheng complained.

"Can't you take him with you? This company will be his, sooner or later. ”

"Wait a little longer, and then take him when he is mature in society. ”