Chapter 19: The Old Lady Visits
Just as Jia Feng and Wen Lan were chatting about Yang Chuang, Wen Lan received a call from Xiao Sun, asking her to go back quickly, saying that Yang Chuang had started to stare at people.
"Said Cao Cao Cao arrived, Xiao Sun said that Yang Chuang, this guy started to stare at people. Wen Lan hung up the phone, feeling annoyed.
"Isn't it time to go to work yet?" said Jiafeng.
"You have gone to college, majoring in business management, has the book said that you are staring at people in management, what is the point of staring at people in this way, can you stare at the benefits?"
"Wonderful, it's really wonderful, you Li Cheng is even more strange, how can you reuse such a person. ”
"Don't talk about this guy, I'm upset when I mention it. Wen Lan said.
After a while, they arrived at the hotel, 5 minutes before the start of work.
In the evening, an old lady walked into the Xinmin Hotel. She was dressed plainly, her waist was slightly bent, she was carrying a plastic bag in her hand, and the old lady was muttering something and slowly walked up to the second floor.
Yang Chuang, who was inspecting the order of the various boxes in the catering department, happened to walk to the staircase on the second floor, and when he saw the old lady dressed, he decided that she was a person who asked for food, and couldn't help but scold: "Old woman, go out, this is a big hotel, not a place to ask for food." ”
When the old lady saw that someone scolded her for asking for food, she refused to show weakness, and said: "Why do you little comrade talk like this, does my old woman seem to be here to ask for food? Even if she comes to ask for food, she will not ask you for food, and her exit hurts people, and she is too unqualified." ”
"Then what are you doing here?" Yang Chuang looked disdainful.
"Are you here to ask for food?" The old lady simply stood down and didn't leave, and reasoned with Yang Chuang.
"How can you come here to spend money like you, this is a high-end hotel. Yang Chuang spoke, straightening his waist.
"And how long have you been asking for food here?"
"How could I be asking for food!" Yang Chuang put on a white-collar look.
"Didn't you just say that you came here to ask for food?"
"I mean......" Yang Chuang was so surrounded by the old lady that he didn't know what to say.
"Are you the boss?" asked the old lady.
"It's not. ”
"It's not the boss, what are you angry about!" said the old lady angrily.
Yang Chuang didn't know what this old man was from, his attitude suddenly became kind, and he said, "Then you are ......"
"You little comrade, it's not me saying you, speak kindly, you in the service industry, you can't take people by clothes, treat people kindly, and be polite. The old lady lectured.
"Yes, yes, yes. Yang Chuang was a little confused, what kind of person is this old lady, she doesn't speak in a tone like an ordinary person, could it be Mr. Li's mother, Mr. Li deliberately arranged to come to investigate? Then you have to be careful.
"Only those nouveau riche who are full of money do not know how to spend money correctly, so they will spend time on their clothes, and the masses will not pay attention to dress. The old lady continued.
"Old lady, you have learned the right lesson, I will improve, I will improve. Yang Chuang was further confused, listening to this tone, he seemed to be a leading cadre, it seemed that he was not Mr. Li's mother, he didn't dare to slack off, helped the old lady, and walked inside.
"You people, the idea of serving the people has been lost, and I just don't get used to nodding to the boss. The more the old lady spoke, the more energetic she became.
"What you're saying is that we're going to improve in the future. Yang Chuang decided that this old lady had a way to go, at least she was not an ordinary old cadre.
"It's good to improve, okay, I won't tell you, I'll go to my granddaughter. ”
"Who is your granddaughter, who eats here at night?"
"Jin Lili. ”
As soon as I heard that it was Jin Lili's grandmother, Jin Lili was an employee under him, Yang Chuang was angry and didn't fight together, he knew that he was such a person, what to talk to her, and he accompanied so many smiling faces, and even pretended to be a grandson, really. He immediately became angry again, put down the hands that were supporting the old lady, put away the gentleness he had just pretended, and said coldly: "Jin Lili is going to work now, we are not allowed to meet guests during working hours here, old woman, go back quickly." ”
"Go back, you're not the boss, you don't count. The old lady was a little stubborn, "Don't stop me, I'll go to my granddaughter." ”
"If you have anything to tell me, I will convey it to you, you must not affect our work, otherwise I will ask the security guard to invite you out. ”
"Are you a comrade in the communication room?"
At this time, Wen Lan Xiaosun and a few others came over when they heard the news. Q Lan asked, "Old man, who are you looking for?"
"I was looking for my granddaughter, and this comrade in the communication room stopped me. The old lady said.
"The old man is not a comrade in the communication room, but our manager. Wen Lan said.
"Oh, it's the manager, he himself said that he had something to convey to him, I thought it was from the communication room, when we worked in the factory in the early years, people from outside came to find it, and it was conveyed by the communication room. The old lady said.
"This old woman is confused, and she speaks upside down. Yang Chuang said angrily.
"Is there anything wrong with you?" said Ran.
"It's still this girl who is good at talking. The old lady said, "I'm looking for Jin Lili, she's my granddaughter." ”
"Lili is busy in the box now, you wait a minute, I'll call her over. After Wen Lan finished speaking, he walked away.
"Spread out, there's something to see. Yang Chuang commanded his subordinates.
Wen Lan came to box 212 and whispered to Lili: "Grandma is looking for you, in the corridor, you go, I'll come here." ”
"Okay, thank you, Ask Lan. Lili finished speaking and went out.
"Girl, bring me a pack of cigarettes. "A guest greeted Lan and asked Lan.
"Sir, what kind of cigarette do you want?" asked as Lan approached the guest, leaning down slightly, and smiling.
"Soft China. ”
"Okay, wait a minute. "Wenlan went out to get cigarettes.
"This waiter is so polite and beautiful. ”
"That's right, it's the gold medal waiter here. ”
"What is the box?"
"Next door, 213, last time I came here to eat, Lao Wang has such a hot temper, almost every place to eat will scold the waiter, but she can't scold here. ”
"Yes, so beautiful, so polite, the lowest quality people will also be better, haha. ”
Wen Lan came back after a while, handed the cigarette to the guest, and said softly, "Do you want to open your cigarette?"
"No, I don't. ”
The food delivery man put the dish to the window and said, "212 dishes are here." ”
Wen Lan went to bring the dish to the table and said, "Sweet and sour carp, is a specialty of our hotel, made with fresh carp, please use it slowly, how it tastes, please give your valuable advice later!"
At this time, Wenlan's mobile phone rang, and it was Manager Yang calling: "Zhao Wenlan, where have you been, the 213 guests have arrived." ”
"Okay, I'll be right there. Wenlan hung up the phone and said to the guests: "Gentlemen, I'm sorry, I'll come as soon as I go, it's next door." ”
Just as Wenlan was about to go out, Lili came back and said, "Thank you, Wenlan." ”
"You're welcome, it just so happens that my guests have arrived. Wen Lan said.
Lili grabbed Wenlan and whispered, "I have something to tell you after work." ”
"Okay. ”
Two hours later, Lili's box guests were ready. Lili saw that the braised pork on the table was almost not eaten, so she asked the guest if the dish was not good at night, and the guest said that it was not undelicious, but that it could not be eaten.
"Hehe, then pack it. Lili said.
"No fights. Pay the bill!" said the host.
"Okay, please!" Lili brought him to the bar.
After paying the bill, Lili came back to pack her things, and it was a pity to see such a good plate of braised pork poured out, she thought it would be better for me to pack it and take it back to grandma, who likes to eat braised pork very much. She went to get a box, packed it and put it in the box first, and took it out when she left. She knows that there are rules in the hotel that guests must throw away leftovers, and they can't keep them for the next meal, let alone take them out, mainly for fear of affecting the hotel's reputation. After packing up the box, Lili ran to the 213 box, and when she saw that the food was also done here, she asked Lan to pack for the guests.
"Are you okay over there?"
"Alright, the guests are gone. ”
Wenlan sent the guests away, and Lili helped Wenlan clean up the box. She whispered to Wen Lan: "Wen Lan, I talked back to Manager Yang. ”
"What's the matter?" asked Lan a little surprised, Lili, who usually looked very weak, dared to talk back to this rigid manager.
"He deceived people too much, scolded my grandmother. A young man, a dignified manager, actually scolded an old man in his old age. What's more, my grandmother is who I am? is my only relative, my parents didn't get early, it was my grandmother who raised me single-handedly, my grandmother was 70 years old when I went to college, and I was still doing odd jobs for me to study, until I graduated from junior college this year and found this hotel to work, my grandmother took a break, all 73 people. Although grandma's mind is full of the past, she is not confused. Didn't he just come to me, and there was nothing wrong with him, what right did he have to scold her, just because my grandmother was dressed old, he looked down on my grandma. She came to deliver clothes to me at night, and she said that she felt a little cold at night at home, and she saw that I was wearing less clothes when I came out, and she was afraid that I would freeze on the way home at night, so she brought me clothes. Grandma loved me very much, I was afraid of the cold when I was a child, often cold, in her mind imprinted, always think that I want to be cold outside, sometimes the summer weather is obviously very hot, as soon as it rains, even if it is cloudy, she will say that I want to be cold, when I go to college in the field, she will call me to get dressed, when I am near home, she will send me clothes. In fact, grandma's mind is not confused, she feels sorry for me. Being scolded like this for no reason at night, my heart is like a knife, and I can't stand it......"
Listening to Lili's story, Wen Lan's tears couldn't stop flowing.
"Well spoken!" asked Lan to say this sentence almost word by word.
"I told you, I feel much better, otherwise I would have panicked. Lili wiped away her tears.
"Thank you for trusting me, Lili. Wen Lan also wiped away her tears.
"By the way, ask Lan, I'll tell you something. ”