"Manager Zheng, it's a pleasure to meet you. ”

Guo Yang first met Zheng Yun in a local café, and the other party's first impression of him was that he was a very pure man.

Zheng Yun is not handsome, but he is attractive, and people can't help but have a good impression.

But Guo Yang also knows very well that the more harmless this kind of person is, the more unusual he will be once he makes a move, so he can't stop looking at the other party.

"Mr. Guo, I have always admired the name for a long time, but I didn't expect that it was really my honor to be lucky to meet today. Zheng Yun also looked at Guo Yang very politely and said with a smile, he knew very well that he had no arrogant capital in front of Guo Yang.

If such a big man is unhappy, he may get into trouble later.

"Manager Zheng, I'm also straight to the point, this time we need a senior public relations person here, I don't know if you have any advice?" asked Guo Yang with a smile.

They all already have an idea, if the other party is suitable in all aspects, he will directly set up a public relations department and hand it over to the other party.

When Zheng Yun was introduced, he had already hinted that Guo Yang might recruit him.

But when he really came to this point, his heartbeat was still very fast.

"I don't dare to give advice, I don't know what kind of person Mr. Guo needs?" Zheng Yun asked very politely.

"For example, you can give our company guidance on some details, and people who can also deal with big things, foreign things, you don't need to deal with them, but some basic situations in China, when the company meets, you can put forward some reasonable suggestions as soon as possible, can you not know this?"

Guo Yang asked with interest, and Shen Xiaoman on the side also looked at Zheng Yun expectantly.

Because Shen Xiaoman already knows the importance of public relations, she wants to learn here.

"Oh, this is also a specific situation, why don't you give an example to Mr. Guo?" Zheng Yun didn't know what to tell Guo Yang, so he could only do this.

Guo Yang thought about it and nodded and said: "This is okay, I have encountered an incident, the alarm bell of a supermarket sounded, it is speculated that there is a lady who has supermarket things on her body and has not checked out, at that time, a security guard of the supermarket directly forcibly pulled and searched her body, but in the end it was found that the other party's previous clothes were wrong, how to deal with this matter?"

The case Guo Yang said is also very common, but it is also the most difficult to deal with.

Because if you are not careful, this kind of thing may cause the decline of word of mouth.

Everyone comes to the supermarket to have fun shopping, and when they encounter such a humiliating thing, it will definitely explode.

Zheng Yun's brows were also tightly locked, this matter was really a little tricky.

"Does the media know?" Zheng Yun's thinking was very clear, "If the media knows, then we will start with the media first, we will first appease the media to avoid the expansion of the matter, and at the same time also test the bottom line of the victim's heart, give material or spiritual compensation, and compress the matter to the minimum as soon as possible." ”

"Well, what if that person doesn't want anything and wants our supermarket to apologize?"

Guo Yang raised an even more tricky question.

Zheng Yun was silent now, because he had encountered this kind of thing, he glanced at Guo Yang and asked, "Can I smoke?"

"Naturally. Guo Yang doesn't have so many ideas, what he cares about now is whether the other party has good ideas.

"There is still a way to do this, and it is the worst plan to apologize, because it may lead to a very embarrassing reputation on your side, and even if you want to recover, it will be very difficult. ”

Zheng Yun also said the worst plan, Guo Yang also nodded, the reason why many places are unwilling to change if they know their mistakes is because the cost of this change is too great.

Otherwise, if you apologize without pain, do you really think that so many people will have no way to say it?

"Second, if the victim is an ordinary person, she can still take action from the people around her and get through the people around her, and she will have a high probability of bowing her head at that time. ”

Zheng Yun didn't need to spend any brain power, he thought of these situations all of a sudden.

"Oh, that woman doesn't want anything, just as long as we apologize here, so what?" Guo Yang cared about this, he wanted to know what Zheng Yun could do.

"Then we have to apologize, and we have to apologize vigorously, so that the locals know that we are a company that knows what is wrong. Sometimes a situation with moderate negative effects can lead to some bad consequences, but if the impact is too large, it may turn out to be a good thing. ”

Zheng Yun's thinking made Guo Yang a little unexpected, and he also thought that there seemed to be many companies like this.

Of course, Guo Yang thought of another situation: "If we ignore nothing and bear it silently, will this matter be better?"

Because in the previous life, when many large companies were silent, they were silent.

Unless it has been hacked to the brand, Guo Yang really hasn't seen anyone stand up.

"This situation is also a little uncertain, this also depends on the official relationship of our company, if the official is willing to cooperate, some inappropriate words can be erased. ”

Zheng Yun has also seen a lot of things, so he put forward some very common ideas.

"Oh, I donate so much here, and I have a good reputation to protect my body, I don't know if it's okay?" Guo Yang also thought of some things that he had traded before, so he took them out and asked.

"How do you say this? In the basic case, that's okay, but there are certain risks. ”

Zheng Yun didn't dare to pack the ticket 100%, otherwise he might be in big trouble here.

Hearing this, Guo Yang nodded approvingly, this person really has a lot of ability.

This is also the person in his heart, at least he won't make trouble.

"Oh, so you have to train those people from the beginning, is there a way for you to make them make fewer mistakes?"

Guo Yang is also very aware of a situation, that is, some things are not dealt with until they happen, which must be very troublesome.

In that case, it is better to deal with it directly at the source.

"Naturally, there is a way, I have trained a lot of newcomers before, and some people from companies are also looking for me to train. ”

In front of his own work, Zheng Yun is not ambiguous at all.

Guo Yang also nodded with satisfaction and said: "I don't know if you are interested in working in our company, in terms of salary, we can talk slowly, you are mainly responsible for my company's public relations and other grassroots public relations emergency training." ”

Guo Yang also knew that there were a lot of tasks given by his side, but he had no choice but to let the other party do this kind of thing.

"Mr. Guo, please take care of me in the future. ”