Chapter 116: Minor Problems in the Supermarket

Leaving the water plant, Chen Shi rushed to the supermarket non-stop. After a supermarket settled in the square, Chen Shi only came once, but from He Guoqiang he heard a lot of news about the supermarket, of course, it is good news, because of the square and benefit, here can be regarded as a landmark building in Lincheng, there are too many people to play here, if it is a weekend, as long as the weather is sunny and does not rain, it is guaranteed to be overcrowded.

For this reason, He Guoqiang did not bother with his brains because of management matters, but fortunately he trained people to have a set, although he was not a professional management background, but the military-style training made his employees very strong in execution. For He Guoqiang's management, Chen Shi has never said a word, one is because he doesn't understand, and the other is that he also has militarized population management, although this will scare away some employees, but as long as they stick to it, the benefits are better, and he believes that sooner or later a group of senior talents with strong execution will be trained, which is also to prepare for future expansion.

After coming to the square, Chen Shi did not go to He Guoqiang first, but went to the supermarket as a customer, this kind of secret visit can allow him to see a lot of problems, and only after finding the problem can he find out the relative solution, therefore, in the process of developing an enterprise, the most feared is that it is dull to the ancient well, and when there is no problem, it is the biggest problem, at that time, if it is not about to go bankrupt or is brewing bankruptcy, Chen Shi will never allow his company to go bankrupt and go bankrupt.

After entering the supermarket, the first feeling of the decoration inside is that it is dazzling, this decoration looks very straightforward, the name and category of the goods on the shelves are decorated with a variety of packaged advertising fonts, and the font is very large, even if it is ten meters away, it can be clearly seen, which is different from other supermarkets.

In other supermarkets, it is difficult to figure out the classification of goods, especially customers who have never been here, it takes a lot of time to find a product, so that although customers can browse other things while looking for goods, it will also promote consumption, but for those who are in a hurry, it is a kind of torture, when there are many people, they are crowded and irritable, and they can't find what they want to buy, so of course they will be dissatisfied.

Now, He Guoqiang has made the classification and name of the goods so large that they can be seen at a glance without asking the supermarket staff, which is much simpler. Of course, people who want to wander slowly will not be eager to buy good things and leave because of a few big words, there are many housewives, they go to the supermarket without a purpose, naturally they look while walking, and buy what they see pleasing to the eye, not with the right purpose.

Visiting the supermarket is a kind of life for housewives, slow and natural and relaxed, this may be an alternative pursuit of housewives, right?

While walking around the supermarket, Chen Shi picked on the thorns while paying attention to the conversations of customers to see if he could hear some supermarket questions from their conversations. In front of him are two housewives in their forties and fifties, who look like the kind of customers who have been coming to the supermarket for a long time, this kind of person is definitely the main force of the supermarket, and it is definitely the person that every supermarket is happy to see, because they are long-term customers. No matter what kind of business you do, there will be follow-up development with long-term customers, otherwise you can only do a hammer deal, and a discerning businessman will not do a hammer deal.

It's about two or three o'clock in the afternoon, not the rush hour, the office workers are gone, housewives generally rarely come at this point in time, but there are still a lot of customers in the supermarket, although there is no rush hour so noisy scene, but in this quiet environment can hear the sound of customers chatting.

The two housewives chatted, began to say some homely gossip, and later said some things about their husband's work, of course, complained a lot, during which Chen Shi has been very patient, slowly following behind the two, and has always maintained a safe distance, so that the other party can not feel his existence, but can hear their voices.

As they spoke, the two chatted to the supermarket. At this time, they happened to be in the beverage section, and both of them put some carbonated drinks in the trolley, mostly Coke, and one of them sighed and said: "I heard that drinking too much of this Coke is not good for your health, but my children just like it, and I can't do it, if only there was a healthy Coke, I feel weird about this carbonated drink, I really can't figure out why the children like it so much?"

Another echoed: "You can't drink too much of any drink, the drinks are added with all kinds of chemicals, even the juice is not pure, just drink less, you still have to drink pure water to be healthy, but this person's mouth is gluttonous, pure water has no taste, unless you are really thirsty, otherwise most people still like to drink a little more." ”

"When you talk about water, I suddenly remember, have you seen the advertisement? There is an advertisement on the balcony in the middle, there is a water called Yitong, I haven't drunk it before, let's look for it, how about it?"

When Chen Shi heard this, he was overjoyed, and the advertising effect began to slowly appear, but what disappointed him was that after he followed the two women around, he did not find the unified water, and asked the staff to know that this kind of water has not yet entered the supermarket.

After that, Chen Shi followed a few customers, listened to their conversations, and then slowly summarized, an hour down, he probably summed up the opinions of the good model, one of which is the problem of business hours, supermarkets are generally open from nine o'clock in the morning to about ten o'clock in the evening, but during this period, there are two peak periods, one is about eleven or twelve o'clock, before eating, that time is the peak period for housewives to buy vegetables, so it is very crowded, and the other is after dinner at night, around seven or eight o'clock, this is the time for white-collar workers to shop after work, most of them drag their families, there are many children, the proportion of the population shopping will decline, but the total number of shopping remains the same, so the extra children are undoubtedly the object of crowding.

This is just one of the big problems, and there are some miscellaneous small problems, queuing for checkout is one, and the cashier can't be fast. There are already a lot of cash registers, but they are crowded during peak hours, and the queues almost affect the people inside. In this regard, Chen Shi secretly remembered it in his heart and immediately went to He Guoqiang's office.

When he came to the office area, he was stopped by the security guard, and he was very satisfied with this, because the security was not derelict in his duties, if he directly entered the office area without permission, then others would easily come in, so he would have to lower his expectations for He Guoqiang, fortunately, the person he personally recruited was not a dry meal.

Chen Shi said to the security that he wanted to find their manager, the security asked him if he had an appointment, if there was no appointment, let him call the manager to come out to pick up, otherwise he would not be able to go in, Chen Shi had to call, and within two minutes, He Guoqiang came out to pick him up, and said to the security: "This is our chairman, don't stop him when you see him in the future." ”

Chen Shi said: "He did the right thing, don't embarrass him." ”

He Guoqiang said: "I didn't embarrass him, I just asked him to remember you, you are the chairman after all." ”

Chen Shi smiled, and after the shocked security guard stepped back, he said, "What is the chairman, there are only two branches, and it is still far from the chairman." ”

He Guoqiang said: "In the eyes of each of us, you are the chairman. ”

Chen Shi didn't know when He Guoqiang learned to pat on the back, so he laughed at it, and then the two walked into the office one after the other.

He Guoqiang poured a cup of tea for Chen Shi, and Chen Shi said thank you and said: "Business is very good, I think the recent turnover must be very high." ”

He Guoqiang said happily: "It is very high, especially around the Spring Festival, this time point is the best business, although the New Year is a little cold in the past few days, but after the third day of the Lunar New Year, the turnover is like a train rushing forward, which really makes me happy for a long time." ”

Chen Shi nodded, and listened to He Guoqiang's report on some business and management matters, and after He Guoqiang finished speaking, he said: "I don't have any opinions on management, the only point is that you weigh it yourself to see if you want to recruit some modern management talents, after all, you are engaged in this set of wild road origin, I don't look down on you, I mean to integrate some advanced knowledge that has been confirmed by people in theory, this is a little opinion of mine, you look at it yourself, I didn't force it." ”

He Guoqiang said that he would consider it, and Chen Shi said: "I went to the supermarket just now, and I learned about it, and I heard a lot of problems from customers, and you can see how to solve these problems." ”

He Guoqiang asked Chen Shi a specific question, and Chen Shi said: "The first is the problem of cashier queuing during the peak period, and the second is the problem of supply of goods.

He Guoqiang said that he knew that he had started to prepare for the purchase, but he had not yet had time, Chen Shi nodded, it seems that the sales of the water plant have not yet touched here, in this regard, he has no expectations for the sales manager of the water plant that he has not seen today, it seems that the manager is just an ordinary talent, if it is a genius, he is likely to have noticed it a long time ago.

Chen Shi said all the opinions he heard from customers, most of the problems he did not express his opinions, as a boss unless it is an order, otherwise generally do not express opinions casually, if others will be wrong, then it will be troublesome, he does not want to let the management team have large-scale changes because of his words, it is very important to be steady, when it is time to rush forward, it is natural to be stable in general.