At eleven o'clock in the evening.

Although there were still pedestrians on the street, they were in a hurry to get home, and only the employees of Yipintang came out of their homes, and in the middle of the night, they had to have a meeting.

When the day shift came, all the customers in the store had left, and the outside door was half-closed, leaving only a little space for employees to enter and exit, and Chen Shi sat at the table with a notebook and a pen in his hand.

It was his first meeting, and it was his first serious meeting.

But it didn't look serious at all, the employees were standing one by one, some talking and laughing, some were tired, some were yawning for lack of sleep, and some were chattering non-stop.

The people have arrived, but there is no organization, and it looks like a plate of scattered sand. The two chefs sat together, they were not much different in age, and their words were also speculative, next to them were their two apprentices, their apprentices were friends, naturally they talked a lot, and they were rarely seen during the day.

The waiters got together, and it was Sister Mei and Sister-in-law Yu who took the lead.

Chen Shi glanced at everyone, so many people, none of them have a sense of responsibility, maybe it's not that they don't have a sense of responsibility, but they don't understand, maybe they are used to it? He cleared his throat, coughed and said, "Let's take a roll call." ”

As soon as they heard the roll call, the crowd immediately fell silent.

Zhao Dagang, Li Gui, Yan'er, Chunxiang, Li Jing, Sister-in-law Yu, Sister Mei, Xiaolian, Sister-in-law Su, Gui Ying, plus two apprentices Wang Ping and Zhai De, a total of twelve people, none of them were absent.

Chen Shi is still very satisfied with this, it seems that everyone still regards him as the boss, otherwise there are many ways to take a leave, pretend to have a stomach, etc., and there will be a hundred ways to do it.

"We've been open for more than a month, business is very good, it's been booming, what do you want to say?" Chen Shi asked everyone first.

The boss asked, everyone was silent for a while, even if there was an idea, no one dared to say it, maybe the boss gave you small shoes, or fired squid, wouldn't that be a big loss?

Chen Shi knew everyone's concerns and encouraged: "Don't be afraid, I let you say, as long as you don't attack and insult others, it's okay to say anything, I don't care, and I don't have so much thought, today's meeting is mainly for everyone to meet to see if there are any opinions? I also want to ask for everyone's suggestions to see what needs to be improved in our hotel." ”

As soon as he said this, Zhao Dagang immediately echoed: "What the boss said is, what difficulties do you have, what suggestions do you have, now hurry up, don't complain and complain when you go to work, don't blame the boss when the time comes." ”

As soon as Zhao Dagang spoke, the atmosphere became lively, first Sister Mei, she was big enough, and she dared to speak, and she usually had more contact with Chen Shi, so she said: "Boss, I don't have anything to say, only one point, that is, when to arrange a break?"

Since the opening, everyone has no rest, no holiday, although two shifts, but nine hours a day, tired enough, Sister Mei said, everyone immediately agreed to this question, this is everyone's voice, to take vacation, to increase wages. But no one talked about raising wages, because wages are much higher here than in other places in this county.

Chen Shi wrote down this question in his notebook and replied: "This problem will be solved quickly, and when the time comes, it will depend on the arrangement, but I promise that it will be solved before the school starts, do you have any problems with this?"

"No problem. Everyone said in unison, this is good news, they are afraid that the boss will not be able to take a vacation, then the matter will be frozen, either they give in, or force the boss to give in, who would dare to force the boss to do such a serious thing?

Chen Shi nodded, since there was no problem with this matter for the time being, then he continued to ask: "Who else has any problems?" In the middle of the night, let's not delay time, and don't be polite, no one will blame you for speaking today, even if you say bad things about me, it doesn't matter." ”

As soon as Chen Shiyi said that in the middle of the night, everyone immediately became urgent, and they all wanted to solve the problem as soon as possible, go back to rest early, and after a tired day, who didn't want to have a good night's sleep? So a lot of problems followed.

There are too many customers to keep busy. The kitchen is the busiest, can you recruit a few more apprentices? The kitchen is too busy to buy, can the waiter help? Can you pack faster? There are too many people in line, the speed is not enough, and a whole bunch of problems are all said, some are suggestions, some are opinions, some are requirements, and some are complaints.

In short, there are a lot of things about sesame grains. Don't underestimate these sesame grains, a team, to be corrupted often starts from these details, the so-called embankment of thousands of miles, destroyed in the anthill is this reason.

Chen Shi's notebook recorded a large number of dense ones, some of which he could not solve, some of which took a while to solve, and some of which needed to be discussed on the spot.

Chen Shi waited for everyone to stop before saying: "Just now someone said that the speed of packing is not fast enough, I think the problem is not on the waiter, it is not that they are lazy, but they do not use their brains, what kind of method can quickly pack to improve efficiency? This is what you have to think about with your brains, who has a way to find me directly in the future." There is also a shortage of people in the kitchen, so I think it is possible to recruit people, and you can also choose from the waiters, but it must be voluntary. In our kitchen, we are not teaching everyone to learn cooking skills, but a kind of assembly line work, which is very easy, in fact, in the kitchen, except for the master in charge of the kitchen, there is no difference between the work and the waiter. ”

Everyone nodded yes, especially Wang Ping and Zhai De, they are apprentices, so they naturally know what they are doing recently, and they naturally know best.

Chen Shi said: "Our management is a little chaotic, so it has caused a lot of waste of time, as far as I know, sometimes everyone has nothing to do to stand and chat, sometimes they are busy and dizzy, there are many reasons for this, some are too busy during the peak period, and some are inefficient." ”

Chen Shi paused, frowned slightly and said: "Speaking of efficiency, I have to say that the kitchen, the efficiency of the kitchen determines the number of customers we entertain, the efficiency of our kitchen is too low, I am not criticizing the people in the kitchen, but I think that the number of people in the kitchen is too small, and the number of people in the kitchen should be increased." ”

Before he finished speaking, Zhao Dagang and Li Gui on the side said at the same time: "The boss is right, there are too few people in our kitchen, so there is a lot of delay, and the people queuing up outside are all big bags to take away, if there are a few more people in the kitchen, the speed will definitely be faster, and there will be more people to receive. ”

Chen Shi also understands this, he even saw that some customers just came, and then turned around and left immediately when they saw too many people, and everyone had no opinion on this.

Chen Shidao: "In this case, there will be one more person in the kitchen, among the waiters, are there any who volunteer to go to the kitchen?"

Sister-in-law Su and Yan'er expressed their willingness, Chen Shi encouraged and praised the two, and then said, "Your question is over, let's talk about my problem." ”

Everyone was stunned, I don't know what the boss is doing, this has been talking for a long time, and it turns out that there is no idea?

Chen Shi ignored everyone's surprised expressions and said, "What I said is only four words, rules and regulations. The so-called rules and regulations are also very simple, that is, the problem of execution, this is the combat effectiveness of a team, a team without execution, no matter where you go, you will lose the battle, a person with super execution, no matter how bad the environment is, you can win the battle, in my opinion, your execution is very poor, sometimes you can rub a minute to mix for three minutes, sometimes you can be lazy for a quarter of an hour to rest and lazy for half an hour, you don't have a sense of responsibility, because this restaurant is not yours, whether it is good or not has nothing to do with you, you get a dead salary, a fixed amount a month, no more, no less, just enough to make a living, right？”

Chen Shi's tone was a little serious, no one answered him, and everyone lowered their heads.

Chen Shi himself smiled and said: "I understand your thoughts, but I can't allow you to do this, why? Because I am the boss, if you go on like this, the restaurant will close sooner or later, and you will drink the northwest wind if I go bankrupt, so we are one, one is prosperous, one is lost, everyone is on a thief boat, whoever wants to get off the boat can do it, tell me earlier, the salary will not be less than your penny, but from today on, we will formulate a rule and regulations, there are rewards and punishments, rewards for good work, and punishments for lazy people." ”

Before the rules and regulations were promulgated, Chen Shi had to take a preventive shot first to avoid a backlash.

Seeing that everyone didn't speak, Chen Shi continued: "This rule system is used to manage you, of course, it depends on everyone to make it, and I am not the one who has the final say. ”

The reason why everyone wants to formulate is that one is that he can't ask others with his own standards, and the second is that he has never formulated, of course, he must carefully adopt everyone's opinions, and the third is to see if there are any materials to be made, after all, there are several young people here, they have all read, both literate and lively, maybe they can find one or two talents, that is not earned.

"How can we make rules?" Zhao Dagang haha said: "You are the boss, of course the rules and regulations are made by you, don't worry, if you dare not abide by it, I promise to kill him." ”

Although he was joking, Chen Shi didn't want this kind of joke to kill people to appear in a formal meeting, so he stopped it seriously: "Brother Zhao, don't make this kind of joke about killing people, lest others misunderstand that we are an underworld gang, and we will try not to joke at formal meetings in the future, usually casually." ”

Zhao Dagang laughed and said with some embarrassment: "I'll just make a joke, don't mind, let's listen to the boss." ”

Chen Shi said: "It is imperative to formulate rules and systems, firstly, we must achieve unified standards, the formation of assembly-line production, secondly, there are rewards and punishments, and everyone's enthusiasm for work will be improved, so I hope that everyone will speak enthusiastically, it really doesn't matter if it's hard to say, write privately, you can hand over the suggestions you write to me, if you adopt your suggestions, maybe you will give bonuses, you will be active." ”