As long as there is a hospital, there will be medical troubles, such as the Chinese medicine hall is inevitably vulgar. Although the doctors at Sanweido are very professional, it is inevitable that there will be problems, so Sanweido has set up a special reception room, mainly to mediate the conflict between doctors and patients.

Before I could enter the house, I heard a quarrel in the house, and a woman crackled in the Hanzhou dialect and accused: "Everyone says that Sanweitang is the best Chinese medicine hall, but in my opinion, it is a completely deceitful place." Before my son came to be treated, he just had a cold, and after taking your medicine, his ears couldn't hear directly. In any case, you have to give us an explanation. ”

Su Tao didn't walk in directly, but stood at the door, looked inside through the window, and took a closer look, the deaf woman. The woman's appearance is relatively delicate, her body is relatively thin, her complexion is a little sallow, her eyes are a little dull, and her improvement is not normal.

Su Tao held the patient information prepared by Xiao Jingjing in his hand, briefly looked at the medicine, and asked lightly, "Which doctor prescribed the medicine to the patient?"

"Dr. Chen Defeng, a disciple of Song Lao, has a relatively calm personality, has always been cautious, and his reputation has always been very good, and there has never been a problem. Xiao Jingjing sighed, "However, on the day of the consultation, Dr. Chen Defeng seemed to have drunk a little wine at noon. For this, we also punished him. But the patient was very scheming at the time, and even took a video with his mobile phone. Now the patient suddenly became deaf, so he took out this video, claiming that at that time, Dr. Chen Defeng made a mistake because he was drunk and prescribed medicine......"

The patient's family originally wanted to show off that they took their daughter to the famous Sanweitang for treatment, so they took a small video and wanted to show off, but they didn't expect to take a picture of Chen Defeng's appearance after drinking.

Su Tao sighed secretly, this is also the lack of Sanweitang's own shortcomings, so that people will have a handle.

This is his senior brother, although he has not had contact with Chen Defeng many times, but the overall impression is that he is still relatively calm and can provoke the main beam.

"What about Chen Defeng?" asked Su Tao.

"It's calming the patient's emotions!" Xiao Jingjing said helplessly, "He also knows that he has made a mistake, so he wants to do his best to solve this matter." ”

Su Tao thought for a while and ordered, "Let him come out first, and I'll have a good chat with him." ”

Xiao Jingjing entered the reception room, and after a while, Chen Defeng walked out, Su Tao saw that his face was full of shame, and sighed and said, "Senior brother, you don't need to worry too much, I will solve this matter." But you have to tell me first, why did you drink that day?"

Chen Defeng waved his fist in distress and said, "Don't mention it, just the day before yesterday, a friend of mine in southern Hunan was on a business trip, and we haven't seen each other for a long time, and he wants to drink again." I thought I would have work in the afternoon, so I just had a drink with me, but because of my personal constitution, I drank on my face, so my face was too red, and I was photographed by the patient's family. But it absolutely did not affect the work, the woman's illness was an external evil attack on the liver, liver qi stagnation, blood qi stagnation, causing menstrual irregularities. In addition, the weather is too hot during this time, and I often stay in the air-conditioned room, so I get a wind-heat cold. You can check the medication and she didn't prescribe the wrong medication, so she suddenly became deaf and had nothing to do with me. ”

Su Tao sighed and said, "I have read the medicine you prescribed, and it really has nothing to do with you." However, if you drink alcohol during working hours, this has a big impact on Sanweitang. ”

Chen Defeng said helplessly: "That's it, I'm willing to take all the responsibility." Voluntarily resign, and at the same time willing to give financial compensation to the patient. ”

Su Tao knew that Chen Defeng was Song Sichen's senior apprentice, and he was not particularly fond of alcohol, but he was relatively bold and made a lot of friends. Song Sichen arranged for Chen Defeng to come to the Sanweitang main store, but he also took a fancy to Chen Defeng's bold personality.

"Resign?" Su Tao shook his head and smiled bitterly, "We are all adults, and we must deal with mistakes positively, rather than choosing to back down." If you want to resign, I won't let you. However, you have to deal with this matter as I tell you to do. ”

Chen Defeng was puzzled: "Say it, I'll listen!"

Su Tao leaned into Chen Defeng's ear and whispered a few words, Chen Defeng's face changed slightly, and he couldn't help laughing: "Can this really work?"

"You go and prepare according to my method first!" Su Tao patted Chen Defeng lightly on the shoulder.

In the reception room, there was a noise again, and it was a female doctor who was being received, who was hysterically abused by the aunt, and her eyes were a little red, but she still tried to restrain her emotions and keep herself calm.

Xiao Jingjing hurriedly walked in and reassured: "Please don't worry, we'll tell you the solution in a moment." ”

"Call your person in charge?" said the aunt angrily, "It doesn't work to talk to you." I now regret that my intestines are green, I believe in your Chinese medicine, and I didn't go to a regular hospital for treatment. No wonder Chinese medicine is called a liar, and unscrupulous quacks like you have lost their standards of life. ”

Xiao Jingjing patiently explained: "Why is your daughter deaf, we still have to study it specifically, we have already checked the prescription prescribed to you yesterday, and it will not cause side effects." Trust us in our professionalism. ”

The aunt sneered: "What kind of bullshit professionalism? I have already called the hotline of the TV station, and at the same time called the relevant departments of the Industrial and Commercial Bureau and the Health Bureau to report the number. I must expose your unscrupulous behavior, and at the same time have the government authorities punish you. We are not easy to mess with, my husband is a member of the Chinese People's Political Consultative Conference, and he knows many acquaintances in government agencies. ”

As soon as the words fell, someone outside hurriedly rushed into the reception room, leaned into Xiao Jingjing's ear, and whispered: "There are a few people who claim to be reporters outside, what should I do?"

"Be polite, politely bring them in!" Xiao Jingjing sighed secretly, there have been cases of patients looking for trouble before, but they can still control it and will not make trouble at the level of the media, I didn't expect to meet such a difficult guest this time.

A few minutes later, a man and a woman were led into the reception room. The man was relatively tall, carrying a camera, and swept wildly at everyone, and found that there was no such fierce battle scene as he imagined, and immediately gave the female reporter next to him a look.

The female reporter hurriedly said to the aunt: "We are reporters from the news channel "Life Today" of Hanzhou TV, what problems have you encountered? We have always paid attention to the people's livelihood and spoken for the people. ”

The aunt immediately explained the cause and effect aggrievedly, and handed the video to the reporter, saying: "We still have a video of their doctor prescribing medicine drunk, you take a closer look, it's just messing around, such an unscrupulous medical hall should be closed immediately." ”

The female reporter's face became extremely cold, and she said to Xiao Jingjing in a very bad tone: "What explanation do you make for this situation?"

Xiao Jingjing sighed and said: "Why the patient is deaf still needs to be investigated, and we can't prove that the Chinese medicine we prescribed is the culprit just because he has taken the prescription we prescribed." ”

The female reporter said lightly: "Then how do you explain that your staff drinks during working hours?"

Xiao Jingjing said: "For the dereliction of duty of the staff, we will deal with it accordingly, and if it is confirmed that the patient's hearing loss is related to the drugs we are taking, we will also compensate, and will definitely not shirk responsibility." ”

"I think you're shirking your responsibilities. The female reporter said, "Who will prove whether the drug has anything to do with the disease?"

Xiao Jingjing sighed and said: "We are a medical hall here, since she is sick, we will help her treat her for free, is this okay?"

"No, we don't believe in your level, what if we cure my daughter?" the aunt sternly refused.

The female reporter said in a deep voice: "If it were me, it would be impossible for me to continue to treat patients in your hospital, because you are too chilling for patients." ”

The female reporter's sentence has the flavor of fanning the flames, mainly to stimulate the aunt.

"That's right, I'm so chilled, I have to pay compensation, I won't let you treat my daughter. You're a bunch of scum!" the aunt scolded.

Xiao Jingjing was so angry that her face was flushed, but at this moment she could only swallow her anger, she represented the image of Sanweitang at the moment, and she must not substitute her private emotions into it. She patiently persuaded her: "Our medical center has the best Chinese medicine talents in the country. Our founder, Mr. Su Tao, is a master of traditional Chinese medicine, and he happens to be here today, so I can ask him to treat you. ”

"What bullshit Chinese medicine master, I definitely don't believe in Chinese medicine anymore. The aunt pointed to her daughter who was a little dazed, and said with red eyes, "If my daughter has three longs and two shorts, I will definitely be finished with you." ”

After speaking, she saw a hot water bottle on the table, and snatched it in an instant, Xiao Jingjing was startled, there was hot water in it, and if it was burned, it would be a big problem. She hurriedly rushed over to retrieve the hot water bottle, but the aunt pulled it hard, and the cork suddenly fell out and splashed it directly.

Xiao Jingjing only felt that her brain was blank, and the whole person spun in the air, and the aunt was kicked in the lower abdomen and staggered to the ground. The hot water bottle fell between the two people, and the hot water splashed everywhere, but fortunately it didn't burn the two people.

Xiao Jingjing found herself lying in a man's arms, and when she saw clearly that it was Su Tao who saved her, her cheeks suddenly turned red, and she quickly stood up and lowered her head.

Su Tao was also quick just now, and while hugging Xiao Jingjing, he also kicked the aunt, otherwise, I am afraid that both of them would be burned.

On the contrary, Su Tao's clothes were wet, and Xiao Jingjing asked nervously, "Master, are you okay?"

"It hurts a little! However, the water temperature is not particularly high, so it is not a big problem. Su Tao felt a hot pain above his lower abdomen, there should be no burns, just apply some essential oil later.

The male reporter of the camera nodded to the female reporter, and a subtle smile appeared on the corner of the female reporter's mouth, the two cooperated very well, and the picture of Xiao Jingjing and the aunt just now must have been taken.

For reporters like them who deal with disputes, there must be no contradictions to create contradictions, otherwise, how can they produce "good news" that makes the citizens angry through post-editing materials?