The full name of the factory's "Standard Inspection Department" is "Dealer Standard Work Inspection Department", and this department and the "Secret Inspection Department" were personally approved by Li Yadong.

The secret inspection department does not mention it, just listen to the name to know, they need to conduct a mysterious interview with the major dealerships every month, carry a voice recorder, and their identities are not disclosed to the public, pretending to be a customer to experience the pre-sales and after-sales service of the dealership in an all-round way.

The standard inspection department is the opposite of them, the identity is completely transparent, that is, it comes to check the implementation of various supporting facilities and standard work of the dealership, as well as the condition of the vehicles in the warehouse.

The reason why these two departments were established is to supervise the dealerships to maintain first-class service standards from the two aspects of "soft" and "hard", so as to bring customers a good consumer experience.

Unqualified places should be improved, if not improved, the car source will not be given, and if the situation is serious, the dealer qualification will be abolished directly!

This is an extremely serious matter, and Li Yadong attaches great importance to it, rather than asking the inspectors to come over to collect red envelopes and then turn a blind eye!

So yes, Li Yadong is angry and furious!

"Hey, Director Zhu, I'm Li Yadong......"

Li Yadong sat on Xu Hongye's black leather boss chair, looked at the three trembling inspectors standing opposite the mahogany desk, and hung up the phone directly to the Hailan Longteng base, turning on the hands-free.

As soon as Zhu Yunfu heard him say this, he knew that something was wrong.

After listening to Li Yadong's story, he was suddenly angry.

I'll just say that the inspection results of various dealers have risen sharply in the past few months, and some of the high ones are a bit outrageous, it turns out that we have internal moths!"

"Director Zhu, how do you say this matter should be solved?" Li Yadong asked lightly.

"Of course, it's a direct dismissal! Not only the three of them, but also their boss, I will immediately dismiss them, and we are lawless! We are doing this project to maintain and improve the service quality of dealers, not to raise them a bunch of moths!"

"Okay, I'll talk to you about this later, we only care about supervising the dealership, but we forget to supervise ourselves, this is a very serious issue......"

After Li Yadong confessed a few words, he hung up the phone, then looked up at the three people opposite, and said expressionlessly, "Why are you still standing here, didn't you hear what you Director Zhu said?"

The three of them looked at each other, all smiling bitterly, God knows how much effort they spent on applying for this job that can travel for free throughout Asia, but now they have lost their golden jobs because they are greedy for a little cheap.

They took out red envelopes from their pockets, put them on the table, and then left the office dejectedly.

After Xu Hongye gently closed the door, he came up and said with a smile, "Mr. Li, why don't you come over and say hello, and if you want to maintain the car, you don't need to run in person, just make a phone call, I'll let people drive over." ”

"If you don't come today, won't you be able to hit your deal?" Li Yadong said with a smile.

made not only Xu Hongye, but even Xu Zezheng embarrassed.

He originally had a sesame official in the Water Conservancy Bureau, but after climbing for two years, he didn't climb up, so he gave up, and now he has left his job without pay and returned home to help run the business.

The state is now advocating this.

"Sit down. Li Yadong sighed, after all, he and Xu Zezheng have a classmate relationship, and it is not easy to talk too seriously.

"Huh. The two of them nodded quickly, pulled off the chair next to the desk and sat down.

"Uncle Xu, and Zezheng, you must understand that the reason why the factory does these inspections is not to cause trouble for you, but to always alert you and help you. ”

Li Yadong said earnestly, "I know that you may think that these things are completely superfluous, not to mention the laborious effort, and a waste of money, after all, the car is not sold at all, but what I want to tell you is that if a 4S store has a good sense of service and high-quality hardware facilities can not be maintained for a long time, then you will definitely suffer a big loss in the future." ”

After he said this, the father and son of the Xu family obviously heard a hint of off-string sound, and hurriedly pricked up their ears.

"I don't hide it from you, the current overcapacity of the Longteng base is overcapacity, and in recent years, the domestic economy has grown a lot, in addition to the three cities of Beijing, Shanghai and Guangzhou, similar to the provincial capitals of Jinhansha, the purchasing power is actually very good, so the factory is planning to carry out the second round of dealer selection, which means that soon you are no longer the only Land Rover 4S store in the north.

"Including the Tiger 4S store, the factory is starting to open up a new production line to expand the production capacity, and there will be more and more 4S stores in the future.

"Then you think about it, Tianjing is only more than 120 kilometers away from the capital, and it will take you two hours to drive at most, if the service is good, and yours is a mess, where do you say the customer will go to buy a car?"

The father and son of the Xu family frowned, and their expressions were a little dignified.

This news is obviously very bad for them.

However, I also know that this is the inevitable development path of the factory.

"Even, the factory will not rule out the possibility of opening another one or two, or even more 4S stores in the capital in the future, and at that time, your first and oldest facility, if it is still the same old and has not made progress at all, how to compete with other 4S stores?"

"This ......"

Xu Hongye was taken aback, and said in his heart: Boss, don't you, a Land Rover 4S store in the capital is completely enough, how can there be so many local tyrants?

But Xu Zezheng blushed slightly and said: "Brother Dong, you are right, we are too child's play, you can rest assured, we will definitely fully cooperate with the manufacturer's various inspections in the future, and never engage in crooked ways again." ”

Li Yadong smiled knowingly and said, "It's best if you can figure it out." If these inspections are really dispensable, why should the factory spend this unjust money?

"And the competition just mentioned, not only the competition in the factory system, haven't you found that now more and more foreign car brands are entering China, many are still in joint ventures, what logos, Citroen, etc., which will inevitably cause more and more competition in the industry.

"I just went to the Tiger showroom, there was someone there because of a car almost got into a fight, this kind of thing will happen now, in a few years you see, at that time, it will not be the customer begging you to buy a car, but after the customer has more choices, start to pick the brand, pick the model, pick the store, if you don't keep pace with the times, you will eventually be eaten by others and even scum left!"

"I get it, I get it......"

Xu Hongye nodded again and again, and suddenly felt a little chill on his back, and even sweat stains overflowed on his shiny forehead.

He has no business now, all his energy and funds are invested in the car business, pointing to this business is rich and expensive, and he has indeed tasted the sweetness, not to mention how comfortable his life is, but he really doesn't want to lose.

In addition, at his current age, it is unlikely that he will start a business again.

"Well, that's all, you're all smart people, so I won't say more. My car is probably already in good condition, I'll go check it out, and you can sit at home when you have time. ”

Li Yadong said, stood up, and prepared to say goodbye and leave.

But how is it possible to walk away?

He, a busy man, usually comes and goes without a trace, even if he lives in a city, the Xu family father and son can't meet twice a year, not to mention that he personally "guided" this time, and invited him to a meal if he said anything.

If it was an ordinary friendship, Li Yadong would have pushed it, but because of Xu Zezheng's relationship, it was really difficult to refuse.

So, the three of them went downstairs with a lot of laughter......

"Hello chairman!"

Before he walked down the stairs, Li Yadong was startled by a sudden voice next to him.

Naturally, it was the fat girl just now, who was bowing at 90 degrees, and on the side of the staircase, she welcomed Li Yadong downstairs.

"Mr. Li, how do you look at this girl, she is the sales champion in the store, and Xiao Zheng intends to promote her to the manager of the exhibition hall. ”

I see, let's just say that this girl is a little too diligent, besides, she is not her leader, and it turns out that she is still close to being promoted. Li Yadong thought to himself.

However, he doesn't like scheming women very much.

"It's your own company's business, why do you ask me?"

Li Yadong said and left without looking back.

Xu Zezheng glanced at the fat girl, not only frowned slightly, but he didn't know if Brother Dong was scared by that voice just now, anyway, he was scared.

Ya's voice is inevitably too loud, so if you deal with customer complaints in the future, it is a little inappropriate, and normal speech sounds like a quarrel.