Chapter 4 Meng's Health Club

Leaving the classics, Yinuo came to the Meng's Health Club, with another apprentice, Sakurako.

Meng's manager is about thirty years old, she has a pair of beautiful and intelligent eyes, and when she looks at people, she seems to shine. Her skin is very white and the corners of her mouth are raised, so she looks at you with a smile and feels full of vitality.

She sat on the desk and asked Yinuo, "Is Lin Yinuo really?" I want to know, why did you leave the classics?"

"Because the salary is too low!" Yinuo said: "I used to be an administrative worker in the company, and then divorced, I have a two-year-old son and two old people to support, the administrative work is very good, but the salary is only 3500 a month, not enough for me to live! A friend told me that the salary of beauticians is very high now, more than 10,000 yuan per month! I walked into the classic consultation, and the boss lady also told me, yes, a good beautician, a monthly salary of more than 10,000! I think I'm not afraid of hardship, I'm not afraid of tiredness, I'm not afraid of dirty, as long as the salary is high, I will study hard, do it well! Later, after being a guest, I found a lot of such things, if I don't know how to push products and projects, just rely on manual fees, it's a joke to get a salary of 10,000 yuan, and I just can't speak, I can't push things to customers, so I think I'm not suitable for this industry? I work so easily in the company, 3500 a month, I now work every day in the morning and return late, the basic salary plus manual work is only more than 2,000, my family is also complaining, saying that I only come back in the middle of the night every day, the children have no hair bands, I am tired to death, and the salary is so low! So I don't want to do it, I resign and prepare to go back to the company. Sakurako said, we have worked hard to learn the technique, is it a pity to give up this industry like this? Otherwise, let's go to Meng's and ask, if Meng's salary is so low, it's not too late for us to go to the company again! That's it, the two of us are here today!"

The manager lowered his head and thought for a while, and said, "Lin Yinuo, don't worry, your salary, we will give you a special case, a basic salary of 3,000, come to work tomorrow morning!"

Ikno and Sakurako looked at each other and smiled.

The next day, Meng's proprietress drove over. She was in her fifties, with a round face, round eyes, a small mouth, and a very kind smile.

"Yes!"

"Here, give me a nurse!"

Yinuo prepares the product and walks into a room with her.

"What's your name?"

"Yinuo, Lin Yinuo!" she began to wash her face and massage her.

"Yinuo!" she lay there and said, "With your methods, in the classic salary, it is impossible to be low!"

"That's Mr. Meng" She knew that the people of the Meng family respectfully called the proprietress Mr. Meng: "The classic, the proprietress is very good, but she doesn't care about the things in the store, and leaves it to the store manager and consultants to manage." The store manager is from Henan, with several beauticians from Henan to become self-contained, and the consultant with the rest of the group. The classic guests are all divided, and before I came, the two beauticians above me had no guests. After I arrived, I could only be given sleeping guests, or aunt-like guests -- only once a month! Because I had just divorced, I had old people and children to support at home, and every time my salary was paid, the little girls would run to buy clothes with the money, but I couldn't, my money had to buy milk powder and diapers for my son! After they got off work, they had to drink milk tea and sing, but I couldn't go, I had to go home early to take care of the children. After a long time, they don't call me anymore, and naturally they are estranged, so even if their guests come more, they will only do it for their friends who play together, not for me! Classic has a facial project of the Tuoke annual card, and the handiwork is only 3.8 yuan, this kind of guest, all of them are made by me, and the little girls refuse to do it, they think that it takes more than an hour to make a face for three yuan and eight cents, then she might as well play a game! And I, anyway, are idle, and it is good to have three dollars and eight cents, so I should practice the technique, so I ...... it"

What Yinuo said is not entirely false.

Teacher Meng pondered for a moment and asked, "Yinuo, what do you belong to?"

"Dogs. ”

Teacher Meng smiled and said: "I like the dog person the most, loyalty! The Xiaohong manager of our head office is a dog, and the Qingqing manager of this store is also a dog! Lin Yinuo, I will increase the basic salary to 4,000 for you, and our Meng's guests are all made in turns. You don't have to worry about anything, study hard and do well in our Meng family, I won't treat you badly, if you have any difficulties or needs, just tell me, I will definitely find a way to solve it for you!"

"Thank you, Mr. Meng!" Yinuo said sincerely.

Teacher Meng asked Sakura, "What about you, what is your name, what are you, why did you leave the classics?"

"My name is Teacher Yingzi Meng, and I belong to the tiger. Sakurako said: "I didn't have long been an apprentice in the classics, and they all behaved very well in front of the boss's wife, but as soon as the boss's lady left, they refused to teach me! Only Yinuo would teach me with her heart and was willing to give me a practice model!

What Sakurako said is the truth.

Teacher Meng said: "Sakura, we have a professional teacher Xiaonan here who is responsible for teaching you techniques and theories, you don't have to worry, just study hard here with Yinuo." ”

In this way, they can be regarded as truly entering the Meng Clan.

The first rule when entering Meng's is: during working hours, the mobile phone must be handed over to the front desk and not allowed to be held in the hand. When you get off work, go to the front desk and line up to get your phone.

Teacher Xiao Nan is very beautiful, tall and thin, with a pair of big eyes and bright water, she said: "We should all know that each of us has feng shui, your expression, your eyes, your tone, your clothing, your hairstyle, your makeup, your body language, etc., these are your personal feng shui! Every room we do care for also has feng shui, such as the cleanliness of the room, the darkness of the light in the room, the temperature in the room, the music you play, and the smell of you lighting the aromatherapy lamp." ...... What kind of artistic conception do you want to create? What do you want to convey to your customers? Everyone knows that what we are doing is a service industry, customers are our food and clothing parents, what should you do when you are about to prepare to welcome your guests? You should adjust your room feng shui and your own feng shui ten minutes in advance, close your eyes five minutes in advance, form an infectious force, design a magnetic field, form a dojo, get ready to go to the platform, greet your guests today, and do your full service. The whole process of service, and divided into emotional system, technical system and customer psychology three aspects, these, before the service to pay attention to what, what to do, what to say, in the service of Chinese medicine to pay attention to what, what to respect, after the service to pay attention to what, paving what, from the front desk reception to the last to send the guests to the car to leave, the details of the procedures are written in the information, you have to look carefully, and then repeated drills!

Teacher Xiaonan said: "Yinuo, you and Sakura, one does A, the other does B, now go to the door to practice, first practice the process of reception at the front desk and a few details before the service, three days, you have to pass the assessment!"

Three days, these are not difficult for Yinuo, the difficult thing is that the manager of Qingqing said, this program in the service, there is a self-introduction of the words, how do you introduce yourself to the guests? You are a classic beautician, there are many customers know you, most of the people who come to our Meng are also classic former guests, how should you introduce yourself to them, Yinuo?

"I don't have to say that I'm from the classics! I can say the same thing to my master. ”

"No! You have to say! And you have to explain why you left the classics, why you came to our Meng clan, and you have to talk carefully!" She handed her a copy of the information: "This is the statement I made up for you, you can read it, and this will be your self-introduction statement in the future!"

Yinuo looked at the words, such a statement, for the classics, is malicious slander! She understands, this may be one of the reasons why she will make an exception to give her a high base salary. She didn't say anything.

Manager Qingqing gave her another piece of information: "This is our introduction to Meng's Health Club and Teacher Meng's words, in the service to do the praise, you must memorize it word for word!

"Okay!" Yinuo said, she finally figured out why the guests who had been to Meng's before would unanimously reflect a phenomenon to her when they came to the classics, saying that Meng's beauticians, everyone said how Mr. Meng cared about the staff and how he took good care of them......

Instead of mentioning the bewilderment of the proprietress like the classics......

Meng's beauticians are divided into face and body, and Yinuo's hands were naturally assigned to the facial care group, and they were taken by a master named Yangyang, who specialized in the face every day. Sakurako's wrists weren't very flexible yet, so she was assigned to the body care group.

In addition to practicing facial techniques with Master Yangyang every day, Yinuo also practices with Sakurako, and serves the whole process. After practicing like this for two months, Manager Qingqing came to her and gave her an assessment.

Considered to be expected, she passed without incident.

Yinuo served the guests for the first time, and the whole process was attentive and serious.

Seeing off the guests, Manager Qingqing called Yinuo to the office, she said: "Yinuo, you performed really well today, the guests are very recognized, continue to work hard!"

"Thank you manager!"

"Don't thank me, this is your own hard work! You are really a very attentive person!" Manager Qingqing said with a smile: "But there is a question, I have always been puzzled, I really want to ask you!"

"Manager, you can speak directly if you have something to say. ”

"When you were serving guests just now, you introduced yourself, why wasn't it the one I told you?"

It turned out that she had been listening outside the door.

Yinuo didn't speak.

"Before, I asked you, how many beauticians are classics, how many kinds of projects, how many customers, and what is the contact information of the customers you serve, you don't say anything! Now I don't say anything about self-introduction, Lin Yinuo, I am very disappointed by your performance, we Meng Shi paid a high price just to cultivate you, do you repay us like this?

Yinuo was silent for a moment and said, "I'm not an undercover agent, it's a matter of principle! If you are in doubt, I can leave Meng immediately. ”

With that, she walked out of the office.

Since then, Manager Qingqing has often looked at her with an unfathomable look......

Until one time, they participated in training in Hangzhou, and after three days and two nights of competition assessment, Yinuo's group lived up to expectations and won the championship, which was the first time Yinuo won the gold medal, and she and the master hugged each other and cried......

She posted a circle of friends with the title: Live up to your promise.

Siwin praised her for the first time, and then said to her: Yinuo, leave Meng's family.