Chapter 480: The wind is sluggish and the water is cold
A few hours later, at the state conference, in the southern states, Senior Bill was making an impassioned speech:
"I believe everyone must still remember this case vividly - it happened more than 1 year ago, in January 83. At that time, two staff members of the 'Southern California Technology Services Corporation' jumped from the top floor of the company. A man and a woman, both in their 20s.
Two young, originally hopeful lives, came to an end. I'm sure you've all seen CNN's Larry King live, so I don't need to repeat the process.
Who is the culprit in all this? At this point, we don't have to have any scruples about saying it in a big way, because the culprit has gone out of business. That's right, it is the Atari Group, the long-time hegemon of the American game console industry!
Atari developed a money scam game that the people of the United States spurned, hurt the feelings of electronic consumers across the United States, and let the anger of these people vent in the wrong way at the wrong time, with the frequency density of 10,000 complaint calls in three or 10,000 weeks, indirectly killing two young people who were just trying to earn more overtime pay and answer commissions, and scolded them to death.
From that day, when I saw the Larry King scene, I had a dream in my heart to better protect the rights and interests of American consumers and protect the working environment of after-sales service practitioners in the American technology industry.
If one day, technology giants can no longer have the humanity to centralize the after-sales customer service and transfer it to states and even countries with low labor costs, and can listen to the real opinions and demands of consumers in various states directly, zero distance, and sincerely, and can respect the problems that come up with front-line feedback, instead of just setting up after-sales service in response to laws and regulations, then all these tragedies may not happen.
Of course, this will increase the cost of the industry, but I think it is a necessary expenditure to standardize the quality of service in the industry. Southern states should pay attention to the problem of degraded service quality caused by remote after-sales service of tech giants......"
The more he spoke, the more righteous and awe-inspiring he became, and a vigorous and majestic righteousness erupted, which seemed to be many times more glorious than Martin Luther King, Jr., and the infectious power was simply uproaring.
If today's speech is heard by ordinary people, it will definitely be fanned up immediately, so as to achieve the effect of raising their arms and shouting, and the whole world will gather to respond and win food and prosperity.
But unfortunately, the meeting was attended by the governors, at least the assistant governors and staff members who sat in the back row. Everyone ate Watsonton's bowl of rice, and they were already immune to passion, so they didn't overreact.
"That's a good point, if this is implemented, consumers will definitely support it, and the unions in the state and even the whole country will also support Bill.
But it's a pity that it will increase the cost of tech giants, and I'm afraid that no one will respond to Silicon Valley, and in the end, so many tech giants will come to Watsengton to lobby again, or divide and disintegrate, and in the end it will not be over. ”
The governors of Florida, South/North Carolina, and other states almost all think this way.
To put it mildly, Senior Bill's proposal today is a bit like that of later generations, "because the one-size-fits-all water and soil of the beep are not adaptable, and in some places it is easy to reduce the quality of service and cause potential safety hazards, so it should be managed like a taxi."
This kind of trick will definitely help solve local employment and improve service quality. For example, in some municipalities in later generations, as soon as it is said that it must be the same as a taxi, a local license plate, a local ID card, and a driver's license can be opened, then the number of local employed drivers will definitely go up.
And the quality of service, that is really not going to get worse, it's just that the cost will become more expensive. It's just that the example of beep is not appropriate, because beep itself is unwilling to lose money, as long as the cost rises, the taxi fee will also rise, and specific consumers will complain.
The comprehensive cost of consumer electronics technology giants is very complex, and even if the after-sales cost rises, it cannot be transmitted to a certain part of consumers. Even if the price increases, it will be shared equally by the people of the United States, and it is impossible for state consumers who have established new regulations in the after-sales field to bear them.
It is certain that such measures will attract a counterattack from the operators.
If a state does pass such a consumer protection clause, of course, the company cannot violate the law, but it can also choose to withdraw from the market in some states as a boycott - you have to set up a complete after-sales service organization and team in your state, I can't afford to support so many people, but I can still choose not to do business in your state.
Even if you are reluctant to give up your business, it will at least lead to some highly competitive industries, and the companies that are lower in the rankings will feel that it is not cost-effective to do it again, so they will quit, which will also make the competition for local brands less fierce and reduce jobs.
So most governors don't dare to follow up casually.
Compared with these governors who don't know the truth, Governor Alexandria of Georgia has a lot more wisdom in his hands. A hint of contempt appeared at the corners of his mouth.
Because just before the meeting, during his lunch break, he received reliable information from the lobbying company, Remy Denton:
The main reason why Bill proposed this radical motion today was that when he returned to Georgetown to open an alumni association at the beginning of the year, he made friends with Gu Biao's junior brother, saying that he would support him.
Therefore, no matter whether other consumer electronics giants resist after Azhou really does this, Tiankun Entertainment will be the first to jump out, saying that it will obey the new regulations and establish a compliant after-sales service office in Azhou in accordance with the law.
At the same time, Tian Kun now occupies an absolute dominant position in the game console industry in the United States. Gu Biao values the recovery of the entire industry and the re-expansion of the scale of the industry. Therefore, Gu Biao has a reason to support this, he knows that the most important thing for American consumers in the game console industry is the quality of after-sales service, and he can't wait to return the cassette after selling it, and if he finds that it is not fun after playing for a while, he can return it, so as to appease their hearts that have been hurt by Atari and let go of the courage to buy, buy, buy, buy.
However, this situation is limited to the game console industry, which has just been greatly damaged and needs to be restored.
Other consumer electronics giants are reluctant to increase this large cost.
Alexander believes that with the support of the Gu family, Bill's pilot in Alberta will only end up being a joke, resulting in many small consumer electronics brands withdrawing from the Albanian market, and fewer jobs in the stores of Albanian electronic technology companies.
After all, with the current industry environment, in the electronic technology industry, the number of jobs solved by front-line sales personnel is far more than the number of jobs solved by pre-sales/after-sales technical support and services.
Azhou is a conservative and poor state in the south, high-tech electronic consumer goods are not hot, to put it mildly, now the number of Tiankun home game consoles in the United States, how can there be three or four million units, Azhou may not even have 20,000 units, less than 0.5% of the United States, even if it is considered that Azhou is a small state, it will not be so miserable.
After listening to Bill's generous speech, Alexander finally came to a conclusion in his heart: "Gu Biao's idea is good, and he also wants a win-win situation, and he fully considers the credibility of the game console industry to save the status quo." It's a pity that he picked Bill's scrap wood partnership.
If he has the ability to find a governor of a big state like Texas to cooperate, then other tech giants may weigh it, because they are reluctant to give up the huge market of Texas, and pinch their noses to endure the overall increase in after-sales costs.
But he chose Azhou, who would endure the increase in the operating costs of all other states in the south for the sake of this small market in Azhou? At this time, it is definitely necessary to give priority to blocking Azhou and stifle this kind of sprouts in infancy. ”
As soon as he thought of this, the relevant host of the meeting of the state federation sent a message to ask him:
"Alexander, what do you think of Bill's proposal? You are a member of the Southern American Council on Economic Development Policy and have an obligation to comment on it. ”
Governor Alexander coughed lightly, and of course he wouldn't openly speak out against Bill's righteousness.
After all, Bill stands on the moral high ground of protecting the rights and interests of American consumers and protecting the working environment of American technical service workers.
If he is poked out by the media, let alone outsiders, even the people of Georgia will spit on him, the governor: It turns out that you are such a black-hearted governor! You yourself do not fight for consumer rights and labor protection, and you can't see people who want to do things young and want to do things ask for the people's lives!
So Alexander chose a rhetoric that had been prepared a long time ago: "I think Bill's initiative is very good, but how to implement it, we should pay attention to it to prevent industrial outflow and brand loss - I don't think it's as good as this, this bill was put forward by Azhou first, so I ask Azhou to pilot it in this state first and observe the reaction of major industrial giants." If it works, it's never too late for us to follow up. ”
If only one state does this first, I'm afraid that some tech brands would rather withdraw from the Albanian market than cooperate. Among the governors, there are those who usually have a good relationship with Senior Bill, and they can't help but remind them.
Although Alexander's words are good, they are tantamount to saying, "You are a worker, and try to see if the capitalist will fire you." If the capitalists don't fire you, we'll always BG" - isn't that a clear thing that you will be fired?
If the workers go alone with the capitalists, they are looking for death, and they must unite as soon as they move, so how can they go it alone first?
However, the prestige of Governor Alexandria is obviously much higher than that of Bill. More governors chose to side with him:
"But this matter is very important, and Governor Alexandria is also for our good, and our other states have not prepared for the investigation, so how can we follow up rashly?"
In this way, the governors who have a good relationship with Bill can only shut up, and they can't joke about the jobs of the people of their state, right?
Just when the situation was at a stalemate, Senior Bill spoke.
"I also agree with Governor Alexandria's suggestion that we in Alberta should pilot it first - to tell you the truth, before I came to the state conference this month, I had done a full preliminary research, hearings and discussions in the state legislature, and our state has basically formed an internal consensus.
So within a few days, you can see the results of our pilot, including the reaction. Who made me young, I will explore the path for everyone. ”
These words are extremely beautiful, and they simply have the heroism of "the wind is sluggish and the water is cold, and the strong man will never return once he is gone".
Listen to it! In the end, it is a young man who became governor at the age of 30! He is a young man who has the motivation and wants to do things! He takes the interests of the country as his term and puts his personal misfortune at risk!
"Really? I knew that this Bill was a stunned young man, but I didn't expect him to be so iron-headed. "Some old governors in their sixties and seventies have found it incredible.
Is this the ruthlessness of the governor in his 30s who pleads for the people's lives? After all, he has not had time to be polluted by the big dye vat of Washengton's revolving door.
"Hmph! I want to see who else will be soft on you except Gu Biao! I don't know how to die when the time comes!" Governor Alexander thought viciously, and at the same time, he also had a fair and selfish voice in his heart,
"But Bill's idea was good, so he was left to be a landmine and killed on the beachhead. Then in a few months, I will collect his body and contact Governor Graham of Texas, as well as several other powerful governors of the large southern states, to fight together. When the time comes, those big companies will also have to give us some face. Let's pick peaches, and let Bill be the one who was fired by the capitalists for absenteeism alone!"
Governor Alexandria seems to have seen himself reaping the fruits of the triumph that others have conceived.