Chapter 838: Dangerous 4S Shop
Hongye Automobile Sales Co., Ltd.
Li Yadong drove in from the gate, and as soon as the security guard glanced at the car mark, he immediately let him go, and told with a smile that if it was maintenance and repair, he would drive directly into the aisle, where there would be a service staff to receive him.
I have to say that the service is not bad, in line with the standards of 4S stores.
Li Yadong actually came to this place once before, that is, before planning the Land Rover 4S store, but at that time it was still a wasteland, but now it has been completely remodeled, don't you say, it is quite exquisitely built.
The whole company is surrounded by a cement courtyard wall, entering from the gate, the left side is the Land Rover 4S store, the right side is the Tiger 4S store, there is an aisle in the middle, not only the two 4S stores are well separated, but also a maintenance channel, the wall is hung with signs, indicating that the rear of the channel is the maintenance workshop.
If Li Yadong didn't guess, the workshops of the two 4S stores should be integrated, so that as long as they are reasonably controlled, they will not only save space, but also save a lot of equipment and personnel costs.
It took a lot of thought.
The two 4S stores have side doors at the passage, and there is a wooden service desk next to the door, the service desk on the left side is painted with Land Rover's "LAND-ROVER" in English, and the service desk on the right side is painted with the sign of "Tiger Roaring Mountain Forest", and there are also service personnel waiting to be posted in the back.
"Hello sir, are you here for maintenance?"
Li Yadong followed the guidance of the security guard at the door, and after slowly driving the vehicle into the aisle, the after-sales service lady, who had noticed it for a long time, immediately greeted him.
After some communication, the little girl with shoulder-length short hair and a very capable look also checked the car for Li Yadong, saying that the engine oil had deteriorated a little and did need to be maintained, and then began to put plastic bags on the car and personally drove Li Yadong's car into the maintenance workshop behind.
So he's probably just going to have to wait.
Another little girl came to invite him to enter the Land Rover 4S store to rest, and the glass door entered the customer lounge, furnished with soft leather sofas and 24-inch large color TVs, and tea and snacks were also provided.
However, Li Yadong refused the little girl's service, saying that he could just go shopping alone.
He came here without notifying the Xu family father and son in advance, he really didn't want to make a big move, and he knew the character of the two father and son very well.
Pacing to the sales hall, it seemed very deserted, only two groups of guests were looking at the car, there were more salespeople wearing white shirts and black trousers than customers, and some salespeople came forward to ask, but they were sent away by Li Yadong's sentence "I am after-sales maintenance".
The 4S store has only one floor from the outside, but there are two floors inside, and there is a staircase next to the sales front desk, which can go directly to the second floor.
Upstairs is an office divided by a glass door, Li Yadong took a look, but his eyes were not very good, and he couldn't figure out that it was the boss's office.
However, he was not in a hurry, it was easy to come here, and he did not have a little idea of "micro-service private travel", just to understand the real business situation of the dealership. Pacing to the sales front desk, chatting with a few salespeople on duty.
"Sir, what kind of car did you buy?"
"Range Rover. ”
"Wow, you're a real boss. ”
"No, no, it's just a small fight. Li Yadong smiled and waved his hand: "By the way, I don't think your business is good, with such good weather, why are there only two groups of guests?"
"Two rounds are not enough?" said a chubby girl with a smile, "Sir, if you have bought our car, you will know that our customer base is not the same, they are all big bosses like you, and there will definitely not be too many." However, we have a high turnover rate, and basic customers will buy when they walk in. If you really want to see a lot of people, just go next door. ”
"Oh?" Li Yadong smiled slightly, nodded and said, "Okay, I'll go next door to take a look, it will take a long time to maintain anyway." ”
As he spoke, he prepared to pace away.
But at this time, the fat girl kindly reminded: "Sir, pay attention to safety." ”
“……”
Li Yadong couldn't help but be speechless for a while, he went to a 4S store, could he still go out and be in danger of his life?
The fat girl grinned, but she didn't explain anything, which made Li Yadong confused.
What the hell is it, just take a look at it.
So, I went directly from the side door of the guest rest area to the Tiger 4S store next door.
The young man in charge of reception knew that he was a customer of the Land Rover store, and he didn't receive it, just smiled and nodded.
"Manager Wang, what does this mean, you must explain it to me clearly today......"
As soon as Li Yadong walked into the Tiger 4S store, he was startled by an angry shout, the person who spoke was not nearby, it seemed to be coming from the sales hall, you can imagine how loud the sound was.
"Isn't there any quality problem with the vehicle?" Li Yadong felt a pang in his heart, and hurriedly quickened his pace, ready to take a look.
In the past, I always saw things on TV about car rights protection, and some 4S stores handled it extremely inappropriately, and some managers were even very arrogant, and he didn't want this to happen in his dealership.
In any case, the service industry must have the attitude of the service industry, even if the customer is picky, but also need to be patient, it is really not possible to take the legal way, to play tricks on the customer, that is absolutely not good.
After turning a corner from the guest rest area, he also arrived at the sales hall, but what surprised Li Yadong was...... There are no cars in the showroom!
To be exact, two-thirds of the vast field was empty, except for three cars parked there, two of which were still white and the other black.
And right next to this black Tiger off-road vehicle, there is a round negotiation table, and at the moment there are two people sitting opposite each other, and it is not difficult to see from the dress that it should be a customer.
There were also three people standing next to the table, two of them were wearing the same white shirt and black trousers, and the other was wearing a more delicate blue slim shirt and a silver twill tie, and they were also older.
"Oh, don't receive me, I'm after-sales. Li Yadong smiled and refused the salesperson who came up to receive him, and curiously observed the battle that was going on over there.
Why is it a big war?
Because he could smell the smell of gunpowder in the air from a distance of more than ten meters, and then looked at the expressions on the faces of the two customers, it was even clearer.
The two looked at each other angrily, as if they wanted to eat each other.
"Oh, Mr. Sun, Mr. Qian, I'm really sorry, I really didn't expect the two of you to step on the threshold and walk in together, but now there is only one black car, why don't you take a look and change it to white?" Manager Wang said with a look of embarrassment.
"Manager Wang, it's unfair for you to say that, I see that there is a camera at your door, I don't believe you went to rummage through the videotape, obviously I came first!"
The middle-aged man sitting on the left side of the table who was "extremely smart" was suddenly unhappy.
"This ...... Mr. Qian ......"
Manager Wang just wanted to say something, but was directly interrupted by another man with a goatee, "The surname is Qian, do you still want to make a face?" You really want to be the first to go to the door, my child is one minute ahead of you, and she came in when you were still parking the motorcycle, I don't believe you go to the video!"
Only then did Li Yadong notice that in the other corner of the exhibition hall, there were two groups of guests sitting on the two negotiation tables against the wall.
Three people, to be exact.
At one table sat only a young woman dressed fashionably and wearing heavy makeup, and at the other sat an ordinary-looking middle-aged woman with a ponytail on her left leg, about five or six years old.
At this moment, he was glaring at the young woman opposite with an indignant expression, as if she had snatched her beloved toy.