Chapter 28 of the text is never satisfied (Autumn Divine Light 5)

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At more than eleven o'clock in the evening, Amanda had already fallen asleep, and Huang Jingping, who was wearing pajamas, had been staying in the living room of the suite, with the TV on, but her mind was not on the TV at all, she kept changing the channel at will, and always listened attentively to the movement outside.

Finally, the footsteps of a group of people sounded in the corridor, followed by the sound of doors opening one after another, and then, the familiar footsteps stopped in front of the door, and she rushed over, "Come back!"

Feng Yiping, who was holding the room card in his hand, looked at her gentle and wry smile when he lowered his head, "Didn't you let you go to bed early without waiting for me?"

"I can't sleep," Huang Jingping brought a glass of milk that she had prepared earlier, "It's time to drink it,"

"Look at you," she carefully took off Feng Yiping's leather shoes and coat, looked at Feng Yiping who was lying on the sofa with a tired face, and said with some heartache, "Why are you so tired, can't they do these things Buchanan?"

"I really have to do this," Feng Yiping moved inside, let Huang Jingping lie down too, hugged her and sighed with satisfaction, "Don't worry, I will see a few more people tomorrow, and the day after tomorrow at the latest, I can really accompany you to have a good turn, oh no, I'm afraid I have to go back to Silicon Valley immediately,"

"You're busy, we're fine, I'll put water on you, you take a bath, go to bed early,"

"You go to sleep first, don't worry about me, I can't sleep now," Feng Yiping touched his forehead, "I'm really excited,"

This is also the norm for these two days, and this time it was very brain-consuming.

"Where did you go today?"

"We went to the Seattle Aquarium today, and Amanda was so excited about the brightly colored fish that surrounded the 360-degree glass dome...... , and later went to see the Space Needle," Huang Jingping said softly, at first, Feng Yiping responded with a "uh-huh", but after a while, there was no movement at all, and then, a slight snoring sound was heard.

He was excited just now, but he was already asleep.

She gently brushed away the hair on Feng Yiping's forehead, looking at Feng Yiping who was sleeping peacefully, his sleeping appearance, how to say, was very natural, no eyes were half open, his mouth was wide open, there was no grinding teeth, and there was no strange sound in his throat, his demeanor was as pure as a sleeping child.

She couldn't help but kiss Feng Yiping on the face, Feng Yiping moved his head, pulled her over, and then, I don't know how he did it, obviously he was asleep, his hand only groped on her body three or two times, and then climbed on her chest very accurately, and rubbed it, so he was satisfied and put there motionless.

This style is exactly the same as her daughter sometimes, Huang Jingping couldn't help but want to laugh.

When will you be satisfied and stop? Looking at Feng Yiping's face, she thought.

However, she actually knows very well in her heart that men, even if they are not satisfied, they want to be more successful if they succeed, and they want more ...... when they get it.

Moreover, when facing difficulties and challenges, they seem to be sick, and the greater the difficulties, the more difficult the challenges, and they actually seem to be more excited.

For example, what I have been doing in the past two days, I am tired every day, but my mental state is the best.

O man!

…………

After only three days in Seattle, Feng Yiping's "vacation" is coming to an end, but he still has one last trip, a visit to Starbucks headquarters.

This is also planned for a long time, and this trip is worth disclosing and planning the part to be made public.

Feng Yiping doesn't really like to drink coffee, but sometimes he likes to taste two cups of original bitter coffee as if he was masochistic, of course, the sad thing is that outside of work, he really doesn't seem to have anything he really likes to do now.

The Starbucks headquarters building, located on South Utah Avenue, is a 9-story red brick building that looks a little old, and it is really not as grand as those buildings under the Jiasheng umbrella.

The shape is also very common, with flat shoulders and a towering bell tower in the middle, and on each side of the bell tower, there is a Starbucks iconic mermaid logo wearing a star crown, but only half of the face is exposed, and I really can't tell what it is, as if overlooking Starbucks fans from all over the world downstairs.

Downstairs to greet Feng Yiping and their line, a vice president Feng Shoufu's treatment in the United States has finally been upgraded, and these companies no longer send an employee of the public relations department to send him away.

"Feng, it's a pleasure to have you here," this is a typical successful American man, with a stocky figure, no longer thick hair, and extremely carefully groomed.

Feng Yiping, who is now famous for his theories in the American business world, is enthusiastic, but also proud, with a little bit of pride in the world's largest country and a world-class retail company.

"Thank you Drucker, can you," Feng Yiping didn't follow him inside, but pointed to the coffee shop on the left.

He has never been to the headquarters of McDonald's and KFC, and he doesn't know if they will open such a store downstairs from their headquarters, but when Youjia has an independent office building in the future, he can learn from their experience.

It seems that from this stinginess, Starbucks is really similar to itself.

"No problem," Drucker laughed, "this way, please,"

specially arranged such a trip, Feng Yiping naturally didn't just come to see

As soon as you walk into the store downstairs of their headquarters, the aroma of coffee comes to your face, and at the same time, you feel the enthusiasm that blows on your face.

The girl behind the cash register with a lot of freckles on her face smiled and said, "Hello, welcome,"

She is so enthusiastic, not because her work place is located downstairs from the headquarters, for so long in the United States, Feng Yiping has been to Starbucks in different places, and the attitude of the waiters in it is the same.

This is precisely the object of his visit.

Starbucks in the United States is not as cold and ordinary as many of its stores in China, which is similar to Feng Yiping's positioning of Youjia.

However, with more and more branches, the position in the industry is more and more consolidated, the parent company Jiasheng Group is becoming more and more successful, and now there is a good one, from the performance point of view, it is getting better and better year by year, but if you really look at the service, the main thing here refers to is the service attitude and awareness of the staff, which is really much worse than at the beginning.

There are still welcome words, but the tone is generally dry, not to mention a sincere smile, it is a very professional smile, and it is difficult to see.

Feng Yiping knows very well that Youjia has maintained a rapid development in recent years, mainly because of more and more distributions, as well as always affordable prices, as well as the excellent quality of the goods sold, and the front-line employees, whose contribution to growth is really not large.

Many customers choose Youjia, maybe they are used to it, maybe they are close to home, convenient, maybe they are coming for the reputation of Jiasheng, which is not a big problem at present, but he knows that in the future, how fierce the competition will be in convenience stores, if you don't solve this problem, it will definitely happen in the future.

In order not to disturb the customers here, Feng Yiping ordered a cup of original coffee, did not stop, and walked upstairs with Drucker, "Drucker, why can every one of your employees smile so sincerely when facing customers?"

This is a building that may be close to a cultural heritage in the United States, so it is a protected building, because major alterations are not allowed, and there are a lot of pipes laid on the roof, which looks a little messy.

Drucker's answer is very American, "We at Starbucks, since we opened our first store in 1971, our positioning is not just to sell, but to provide customers with services that exceed expectations, we sell more than just coffee, we are delivering a lifestyle and attitude,"

Feng Yiping was very dissatisfied with this kind of answer, please, you didn't graduate from Harvard, you graduated from Buddhist college! Give me these humanities, empty things, what corporate culture, what core DNA, that are all used for propaganda, what I want is, specific methods.

Now that he has such an opportunity, he continues to ask, "The point is, how do employees practice this philosophy of yours, and how do you reflect it in their work?"

"Every one of our employees, when joining our family, the first thing they come into contact with is the company's most insistent concept, here, please,"

They came to the eighth floor, and the eighth floor is the reception hall of the Starbucks headquarters, which is indeed quite strange, because the location of the original reception hall was the one downstairs when they opened a coffee shop, to be honest, this is really similar to Feng Yiping's character.

However, Feng Yiping is still not satisfied with Drucker's statement, if he knew that he could do it, then the world would have been peaceful a long time ago!

Drucker obviously knew Feng Yiping's dissatisfaction, and when he sat down in the office, he said with a smile, "We have always adhered to a principle and always achieved the best balance between profits and investment in employees, for example, most of our employees, including part-time employees, have company futures stocks, and the same is true for the employees of our directly operated stores in your country,"

This is the finishing touch! Feng Yiping's eyes suddenly lit up.

Corporate culture or something, that's all virtual, too many employee services are the key factors of good or bad, may still be income.

Youjia tossed around those performance salary plans and incentive plans, now that I think about it, I still haven't been able to solve the basic problem, how to let the front-line employees also enjoy the dividends brought by the company's growth, which is really a direction.

"So, how to balance the income of employees in stores in different regions and different locations?"

"Regarding this, our remuneration committee has made a scientific model...... ，”

…………

On the way back to Silicon Valley, Feng Yiping is still digesting the last harvest at Starbucks, which is indeed a good method, and it is also very suitable for some of our traditional concepts.

The point is that even if you know this truth, this kind of "giving" is really not something that ordinary people and companies can do.

The arrangement after the "sacrifice" is equally important, not only Feng Yiping is not satisfied, everyone is like this, people's hearts are like this, if the front-line employees take the dividends brought by the company's development for granted, will it be the same as now?

At the same time, Hastings, who has been paying attention to Jiasheng's official website, finally breathed a sigh of relief when he saw this report, he is really on vacation, not a cover-up, you can play for a few more days, it is best to wait for us to be ready for you to come back. (To be continued.) )