In Weibo, the Weibo of the stars and the sun and the moon brought a big rhythm, and a large number of fish left messages on Gu Kaiwen's Weibo, hoping to let Gu Kaiwen answer the questions of the stars and the sun and the moon positively.

After all, the problems raised by the stars, the sun and the moon do exist, and they cannot be bypassed in any way.

Siqingyuan Beiyang Street store.

Gu Kaiwen sat on the window booth and sorted out the relevant information of the floating garbage clean-up project on the water.

This project is very large, including the entire main stream of the Yangtze River, as well as 760 lakes with an area of more than one square kilometer, as well as the entire Jiasheng River.

According to Gu Kaiwen's plan, he plans to divide this plan into several small sections, and then use several working groups to deal with the corresponding intervals separately, and deal with this project at the same time in the mode of parallel engineering.

Originally, this matter could be handed over to Wei Jianmin to deal with, but Wei Jianmin was in the overall management of the Yangtze River soil erosion project, and he was unable to deal with two projects at the same time.

Su Yi of Shuixi Wetland Hot Spring Resort is one of the candidates, but Zhao Yulin cannot take over the overall situation of Shuixi Wetland, and Su Yi is not familiar with the operation of natural environmental protection projects, so Su Yi is not a suitable candidate in the end.

In view of this situation, Gu Kaiwen could only go into battle in person, and then called Song Lei, who managed the floating garbage cleanup project on the Shengqing River, to assist.

Gu Kaiwen was studying the matter of dividing the whole main stream of the Yangtze River into several parts, Song Lei had not yet arrived, Liang Dan walked over, she reminded, "Mr. Gu, look at Weibo, one of our black card members is complaining on Weibo. ”

"Are black card members complaining..."Gu Kaiwen picked up his mobile phone to check the information, he opened Weibo, and saw 99+ number @ his information, he clicked on one at random and saw the relevant information.

Gu Kaiwen finished reading the Weibo posted by the star sun and moon, and a smile appeared on the corner of his mouth.

Liang Dan said worriedly on the side, "Mr. Gu, this matter has made a big fuss on Weibo, and many netizens have said that we cheated people and charged high annual fees, but did not provide corresponding services." ”

Gu Kaiwen nodded in agreement, "You're right, we really didn't do a good job, obviously charging a high annual fee, but we really didn't provide high-quality services." ”

Liang Dan was stunned for a moment, she looked at Gu Kaiwen suspiciously, what does this mean, could it be that Gu Kaiwen is talking angrily?

Gu Kaiwen continued, "There are too many black card members in the capital, which is really troublesome. However, now this astrological sun and moon provides us with an opportunity to deal with the problem of too many black card members. ”

When the registration of black card members was opened in the capital, it was handled without paying attention to the standard, and there was no way to solve this problem, and now the public complaint of the astrological sun and moon finally provided an opportunity for Gu Kaiwen.

Liang Dan didn't ask Gu Kaiwen what to do, Gu Kaiwen is the boss, which family's heart is she?

In Weibo, Gu Kaiwen edited the copy, and he wanted to reply to the questions of the stars, the sun and the moon.

……

Little Meditation Master:

The question raised by the distinguished black card member @ Xingxiang Sun Moon does exist, and we have a total of 279 black card members in Beijing, which is far more than the usual situation, which leads to our inability to provide excellent services to black card members.

We apologize for this situation.

I believe that some netizens will definitely say that apologizing will not solve the problem, nor can it change the existing problems.

We couldn't agree more!

Since there are 279 black card members in Beijing, this number is several times our maximum reception capacity, and we are powerless to change this situation in a short period of time.

However, we will not run away from the problems that already exist.

We will provide the option of refund to our valued customers who have already applied for Gu's Black Card membership.

If you no longer need the services of our Ku's Black Card Members, or if you are dissatisfied with the services of our Gu's Black Card Members, we will provide a full refund service for our Black Card Members within 60 days from today.

Regardless of whether you have used the relevant privileges or not, and no matter how long time is left, as long as you choose to apply for a refund service within the specified time, we will refund you in full!

At the same time, in order to express our apologies, we will provide a free white card membership valid for 366 days for all refunded black card members.

Dear @星象日月先生先生, we have confirmed your black card membership information, we have begun to handle the refund service process for you, and there will be a special person to contact you by phone later, thank you for your support to Gu's, I hope that after our service is improved, we look forward to you choosing our Gu's again.

……

Gu Kaiwen's Weibo took the information released by the stars and the moon as an opportunity to open the mechanism for refunds for black card members, in order to block everyone's tongues, Gu Kaiwen directly said that he would refund the full amount unconditionally.

So, what else does anyone say?

Since Gu's can't provide satisfactory service, then Gu's will directly refund the full amount, and the entire refund process will last for sixty days.

If you don't get a refund within 60 days, but you still have to complain in the future, there is another thing in Gu's membership system called blacklist.

All of Gu's stores have a clause that the final interpretation right belongs to Gu's.

Although this article is a bit of a bully clause, as long as Gu Kaiwen is willing to refund it, it is not a problem.

Gu Kaiwen has quite a lot of fans on Weibo, and when Gu Kaiwen's Weibo was released, the fish boys who were originally sprayed by fish before finally have a reason to refute.

There is indeed a problem with the service provided by Gu's in the capital, but so what, isn't it now providing a refund service?

The key is a fully refundable service with no questions asked!

If you don't even want a full refund, and you have to continue to endure the incomplete service provided by Gu's, isn't it cheap?

Nearly ten minutes later, Gu Kaiwen glanced at the popular reply.

The first popular reply was finally snatched back by the vultures.

……

Condor:

Congratulations @ Star Sun and Moon, your number is gone!

I knew that the Zhai master would not suffer easily, you publicly poked out the matter, and you also had to hack the Gu family on Weibo, do you think the Zhai master will be afraid?

Full refund: Find out.

This kind of unlimited full refund is indeed rich and capricious.

I really envy the fasting master, you can really do whatever you want if you have money!

……

The vulture's reply was liked by many people, whether it was fish boys and fish miscellaneous, they seconded the messages one after another, ridiculing that the black card membership number of the astrological sun and moon was gone, and was directly canceled by Gu Kaiwen in the background.

After all, Gu Kaiwen is the behind-the-scenes GM of Gu's membership system!

。 m.