NA0522 What makes a good restaurant?
The Michelin-starred restaurant jury team is discussing Xiao Jing Zhai.
Xiao Jingzhai's situation is too contradictory!
On the one hand, Xiao Jing Zhai's cooking is so good that many dishes can be awarded top Michelin star restaurants.
For example, steamed osmanthus fish, it is in line with the taste of the public, and even crooked nuts will not hate the steaming method.
Another example is the salt-and-pepper fish steak, which is fried in a deep-fried style, which is so popular in England that Toms even believes that once the Michelin Global Gastronomic Guide is published, there will be travellers from England who will come to Xiao Jing Zhai to try the salt-and-pepper fish steak.
There is also tomato fillet, this cooking style is also in line with the public taste, sweet and sour tomato with delicate and thornless catfish, it simply makes the taste buds of the tongue tremble!
"Team Leader Qian, do you evaluate Xiao Jingzhai?" Thomas looked at Qian Musong.
Qian Musong responded, "I'm sorry, Team Leader Toms, I haven't thought about it for the time being. ”
Tom nodded indifferently, and then looked at Cai Peng, "Cai Peng, I remember that it was Xiao Jingzhai that you recommended." As a referrer, you would like to rate Xiao Jing Zhai. ”
Cai Peng scratched his head and said with a little embarrassment, "I'll just briefly talk about my opinion, if there is anything immature, everyone will bear with me." ”
Everyone nodded.
"First of all, Xiao Jing Zhai is indeed my recommendation. Cai Peng first set the tone, and he recommended Xiao Jingzhai to conduct a Michelin-starred restaurant review, so he was naturally optimistic about Xiao Jingzhai.
"In fact, when recommending Xiao Jing Zhai, I myself have never been to Xiao Jing Zhai, so I will first review myself. Cai Peng explained, "Fortunately, the results are very good now, and Xiao Jingzhai's cooking did not disappoint us." ”
"My rating is three stars for Xiao Jing Zhai's cooking, and from my personal point of view, Xiao Jing Zhai's dishes are more than too many three-star restaurants. Of course, because I am from the Xia Kingdom, Xiao Jingzhai's cooking is more suitable for me!" Cai Peng said generously.
"But Xiao Jingzhai also has flaws, taking the appointment link as an example, Xiao Jingzhai's appointment is too bad, if you have to score, I think I can only give zero points!" Cai Peng showed no mercy.
At the beginning, Cai Peng was rejected 98 times by Xiao Jingzhai!
In such a situation, how can there be mercy!
"As for the service and environment, I think it can be up to the average 3 star level. Cai Peng commented again, "In the final comprehensive evaluation, I think I can give a one-star rating." ”
Toms looked at Cai Peng with interest, "Is it so low to only give one star?"
Cai Peng retorted, "Team Leader Toms, in our Michelin-starred restaurant guide, there is no direct comparison of the quality of cooking. ”
This is indeed true!
Does a one-Michelin-starred restaurant necessarily taste inferior to a three-Michelin-starred restaurant?
Not necessarily!
"What do you think?" said Tom, looking at the rest of the judging team.
The five crooked nuts of the jury expressed their opinions in turn, and the five crooked nuts were more tolerant, three of them chose a three-star rating and two chose a two-star rating.
"Team Leader Qian, have you thought about how to evaluate Xiao Jingzhai?" Thomas looked at Qian Musong.
Qian Musong nodded and directly began to evaluate, "Cai Peng and I have similar opinions. 3 stars for cooking, zero for reservations, but for environment and service, I only give 2 stars. ”
"Why?" asked Toms.
"Although the dining environment of Xiaojingzhai is very good, after all, the area is a little smaller, and there is some narrow depression. So, I've lowered my rating by one star for this. Qian Musong said his reasons.
There's nothing wrong with that!
The overall shape of Xiao Jing Zhai is relatively narrow and long, although through the antique garden design, resulting in a winding path and a scene, but in fact there is also a feeling of narrowness.
"As for the service, although they do a good job of detail, it is not good enough in my eyes. For example, when it comes to smiling service, they do a poor job. Perhaps it is the reason why Xiao Jing Zhai is in short supply, Xiao Jing Zhai's service staff do not have the kind of service that smiles from the heart, all of them are formulaic smiles. Qian Musong gave a second reason.
And that's true.
Xiao Jingzhai currently has four service staff, Dong Ping was promoted to store manager, in terms of smile service, whether it is Dong Ping or four service staff, they are not particularly in place.
As Qian Musong said, although there is a smile service, the smile is too formulaic and there is no smile from the heart.
Toms listened to Qian Musong's evaluation, and he sighed, "Team Leader Qian, sometimes, I have an illusion. ”
Qian Musong looked at Toms suspiciously, waiting for Toms to continue.
"Everyone knows that I am from the United States, and Team Leader Qian is from Xia. But sometimes, I have the illusion that I am from Xia Guo and Team Leader Qian is from the United States. When Thomas finished, he added, "I don't mean anything else, I'm just talking about attitudes towards food." ”
Thomas added, "In Xia Guo, I have found that many consumers are very loyal to the pursuit of food. They will ignore the dining environment, but they will also ignore the service attitude and focus on the taste of the food. ”
Qian Musong nodded, and he had to admit that Thomas was right.
In Xia Guo, as long as the taste is good enough, even if it is a roadside stall, there are customers who drive luxury cars to the door, they don't care about the dining environment, they only care about whether the taste is good or not.
"Our Michelin-starred restaurant guide has been criticized for declining standards in the last two years, but the core problem is that we don't respect the flavors that should be respected. Thomas continued.
"The essence of a restaurant's pleasure is the food!" Thomas recounts, "as long as the service is up to par and the dining environment is not bad, the customer can accept it." Customers are looking forward to delicious food and the ultimate indulgence of the taste buds!"
Speaking of which, Thomas gave an example, "Let's say you go to a restaurant, the environment of this restaurant is very good, the service attitude is also very good, according to the standard of Team Leader Qian, all the service staff are smiling from the heart. However, this restaurant is very unpalatable, do you think this restaurant is a good restaurant?"
The crowd fell silent.
In Toms's hypothetical scenario, is it a good restaurant or a bad restaurant?
Thomas watched the crowd fall silent, and he continued, "Let's take Xiao Jing Zhai as an example, its dining environment is above the standard, the service attitude is also above the standard, and the cooking taste is even more extreme, is it a good restaurant?"